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Haddad Subaru

Pittsfield, MA

4.5
457 Reviews

652 East Street

Pittsfield, MA

01201

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457 Reviews of Haddad Subaru

July 28, 2025

Friendly staff, answered all questions and found us a car with everything we wanted. Only minor issue was we went in looking for a certain monthly payment which they told us we could get it to, but then we e More

by jacilangley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allyson Curley, David Solis
July 21, 2025

Buying our car from Joe was the best car buying experience we have ever had. More

by calebcpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Jul 21, 2025 -

Haddad Subaru responded

Thank you so much for your kind words! It's great to hear that Joe provided excellent customer service!

July 19, 2025

Very efficient, pleasant experience! Very easy to book appointment and have service done. Thank you More

by shirley1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jul 21, 2025 -

Haddad Subaru responded

Thank you Shirley! We appreciate your feedback and business very much!

July 17, 2025

Joe Rogers was wonderful to work with. He wanted to see me get a new Forester hybrid and he was able to make it work within my budget. I got a premium forester hybrid in the color river r More

by Roscoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Jul 17, 2025 -

Haddad Subaru responded

We appreciate you sharing your positive experience with Joe Rogers and wish you the best of luck in your new Forester Hybrid!

July 16, 2025

Joe was a pleasure to work with! He helped me find the perfect Forester Hybrid that fit comfortably within my budget. From start to finish, the experience was smooth and enjoyable. W More

by Roscoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Jul 16, 2025 -

Haddad Subaru responded

Roscoe, this feedback means the world to us! Thank you for choosing Haddad Subaru and for sharing your experience. We wish you safe and happy travels ahead!

July 16, 2025

Reliable courteous efficient & a pleasant to deal with you. Love my Subaru everyone is excellent in their job More

by estac1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Jul 16, 2025 -

Haddad Subaru responded

Thank you for sharing your glowing feedback! We are happy to have you as a customer here at Haddad Subaru, and we look forward to seeing you again in the future.

July 16, 2025

It's been 10 years since we have purchased a car and this was one of the best car buying experience of my life. More

by calebcpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Jul 16, 2025 -

Haddad Subaru responded

Congratulations on your purchase! We are thrilled that we had the opportunity to make it so easy and positive for you. Thank you from all of us at Haddad Subaru!

July 16, 2025

They fixed my issue and took time with me to figure it out. I have purchased the last 3 Subaru from them. I would recommend them to friends and family. More

by Deniseeandrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Jul 16, 2025 -

Haddad Subaru responded

Thank you for sharing your feedback here, Denise! We appreciate your loyal business and will pass along your kind words to the team. See you next time at Haddad Subaru!

July 03, 2025

I appreciate the extra time taken to see if they could find the source of a vibration I reported. I would have liked it if someone asked me if I had extra time also. And I won’t pay over $100 when I can g More

by Speed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Jul 05, 2025 -

Haddad Subaru responded

We appreciate your feedback on ways we can improve so we can better serve you in the future. Thank you!

June 28, 2025

Had to pick up a new registration form and get my new car inspected. I was told by the salesman that it would take 30 minutes. I got there around 2 and didn’t leave until after 4! I was the last person wa More

by lcutler5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Solis
Jun 30, 2025 -

Haddad Subaru responded

I'm sorry to hear about your experience with the service department. We strive for efficiency and it's clear we fell short during your visit. I appreciate you bringing this to our attention, and I'd like to ensure a smoother process in the future. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Liz Sheehan - Customer Relations Manager - 413-242-0110

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