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Haddad Subaru

Pittsfield, MA

4.4
441 Reviews

652 East Street

Pittsfield, MA

01201

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441 Reviews of Haddad Subaru

May 01, 2025

Wonderful service experience! They took me early, finished faster than promised. Plus, they found that it was an issue covered under warranty More

by amblerbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brown
May 01, 2025 -

Haddad Subaru responded

We're delighted to hear about your positive service experience at Haddad Subaru! It's great that our team could assist you promptly and identify a warranty-covered issue. Thanks for sharing this feedback with us!

April 30, 2025

I was truly hoping for a positive experience buying a car here, but several miscommunications with Justin the Sales Manager and his accusations, left me feeling very disrespected. More

by klegliterary
Recommend Dealer
No
Employees Worked With
Justin Casey
May 01, 2025 -

Haddad Subaru responded

I'm sorry to hear about the miscommunications and how they left you feeling disrespected. We strive for respectful interactions, so this feedback is concerning. Please reach out if you'd like to discuss your experience further; we're here to help make things right. Thank you, Liz Sheehan - Customer Relations Manager - 413-242-0110

April 29, 2025

Evan was very helpful, friendly, and respectable to my husband and I when we recently purchased our new Subaru. He was able to get us exactly the car that we wanted. More

by mjhneh4
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Apr 30, 2025 -

Haddad Subaru responded

We're delighted to hear that Evan provided such helpful and friendly service during your recent purchase at Haddad Subaru. It's great to know you got exactly the car you wanted! Enjoy your new Subaru!

April 21, 2025

I was treated with respect. She explained everything that was done and what my options are for future servicing. Very pleased with the experience. More

by Mmtullock
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey
Apr 21, 2025 -

Haddad Subaru responded

We're delighted to hear you had a respectful and informative experience at Haddad Subaru. Thank you for sharing your feedback with us!

March 27, 2025

Friendly & complete service. Reminders of service needed. Complete explanations of work to be done and through reporting of actions taken. Excellent emergency service if neede More

by bbell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Silver Fox
Mar 27, 2025 -

Haddad Subaru responded

Thank you for sharing your positive experience with Haddad Subaru! We're delighted to hear that our team provided thorough service and made your visit comfortable. We appreciate the feedback and look forward to serving you again in the future!

March 25, 2025

Attentive to history of vehicle. I like written report though digital is available and promoted Appreciated call when car was ready . Personal. Attention. I liked both women and men More

by carolannjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Schiff
Mar 25, 2025 -

Haddad Subaru responded

Carolann, thank you for sharing your experience with us at Haddad Subaru! We're glad to hear that our team provided attentive service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you in the future!

February 28, 2025

Unexpectedly needed a new battery on a Saturday morning. They could not have been any nicer or more helpful. ..Lindsey especially! They gave me a wonderful loaner car and kept me up to speed on when my car More

by Missma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in the service department
Mar 03, 2025 -

Haddad Subaru responded

Thank you for sharing your experience! We're delighted to hear that Lindsey and the Haddad Subaru team were able to assist with a loaner car and keep you informed. We appreciate your kind words, and we're here whenever you need us!

February 17, 2025

Excellent, staff. Very knowledgeable about their products and love to share their knowledge and enthusiasm. More

by Tjtimmons7
Recommend Dealer
Yes
Employees Worked With
Joe Rodgers
Feb 17, 2025 -

Haddad Subaru responded

Thank you for the kind words! We're so pleased to hear that our team at Haddad Subaru was able to share their knowledge and enthusiasm with you.

February 02, 2025

Working with Haddad is always a pleasure. Mark even took the time to take care of a spot on my upholstery that I was afraid to touch for fear of making it worse. I was there for my regular More

by Snowqrk
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MARK, SERVICE
Feb 03, 2025 -

Haddad Subaru responded

Thank you for sharing your experience with us at Haddad Subaru! We're delighted to hear that Mark went above and beyond during your visit, and we're glad you're enjoying the new Haddad Cafe. We appreciate your kind words about our team's service and look forward to seeing you again soon!

February 02, 2025

Considerate, helpful, accessible, cordial, hospitable, thorough, friendly, inclusive, reliable, patient. This list of adjectives describes my dealership of choice. More

by Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, techs,body shop
Feb 03, 2025 -

Haddad Subaru responded

Thank you for sharing such a glowing review of your experience with Haddad Subaru! We're delighted to know that our team embodies these qualities and has earned your trust as the dealership of choice. We look forward to serving you again in the future!

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