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Haddad Subaru
Pittsfield, MA
484 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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484 Reviews of Haddad Subaru
June 06, 2012
I had a great experience working with Billy Ellsworth. He made it incredibly easy and hassle free. I know many people who have bought vehicles from Haddad Subaru and were very happy with their experience as made it incredibly easy and hassle free. I know many people who have bought vehicles from Haddad Subaru and were very happy with their experience as well. Haddad gave me the best trade in value. Within an hour or so later i drove off the lot in my 2009 subaru forester. I still love my car as much as i did the day i bought it. I could'nt be happier with my purchase. I would recommend Haddad Subaru to anyone. More
by bribearxo
Employees Worked With
Billy Ellsworth
June 06, 2012
William Ellsworth was a very friendly and knowledgeable sales person. He made this experience quick and painless. I did not feel pressured like I ususally do while car shopping. Since purchasing my 2011 Su sales person. He made this experience quick and painless. I did not feel pressured like I ususally do while car shopping. Since purchasing my 2011 Subaru Legacy, I have recommended both the Subaru brand and Haddad Dealership to many people including my members at my credit union. I will definitley purchase my next vehicle with Haddad Subaru. More
by HAPPYCONSUMER2012
Employees Worked With
William Ellsworth
June 06, 2012
i recieved exellant custumer service from William Ellsworth..... he got me into a car i love and went above and beyond along with co-worker Josh Pavey.... i would reccomend this dealership and Willia Ellsworth..... he got me into a car i love and went above and beyond along with co-worker Josh Pavey.... i would reccomend this dealership and William Ellsworth to another person......thanks again..... More
by amandatrue
Employees Worked With
William Ellsworth salesman and Josh Pavey
June 06, 2012
I would and have recommended this dealership. I was very I would and have recommended this dealership. I was very satisfied with my experience. I was unsure what vehicle I wanted to purchase when I arrived I would and have recommended this dealership. I was very satisfied with my experience. I was unsure what vehicle I wanted to purchase when I arrived and my salesman went out of his way to help me decide what was the perfect fit for my needs and my payment. The price of my vehicle was advertised at a lower cost elsewhere and I was given the same price along with a good value on my trade-in. The whole process was painless and I felt I was an appreciated customer. I recieved excellent, professional, and well informed advice and I felt confident I made the right choice in choosing Haddad Subaru. More
by JAllessio
Employees Worked With
Dean Demary salesman, Josh Pavey finance
June 06, 2012
I needed a vehicle since my vehicle was totaled in an accident. I had heard good things about the dealership on East Street in Pittsfield. I was impressed with the quality of Subaru and their reputation accident. I had heard good things about the dealership on East Street in Pittsfield. I was impressed with the quality of Subaru and their reputation for customer service. I was not disappointed. They took very good care of me. I was happy when I called early on the day I was to pick up my new Outback and they said it's ready to pick up anytime. They went through the most important features with me and answered all of my questions. Very friendly staff. Professional and yet, not pushy in the least. More
by Chris Plankey
Employees Worked With
Bill Middlebrook & Dustin Sturdivant
June 06, 2012
Our visit to Haddad Subaru was great. Danielle Delaney was very patient with our needs. There was a certain color and items that we wanted in the car and she made it happen in very good time. I would reco was very patient with our needs. There was a certain color and items that we wanted in the car and she made it happen in very good time. I would recommend her to everyone who wants to buy a Subaru. More
by Tiffany71407
Employees Worked With
Danielle Delaney
May 22, 2012
I callled the dealer for pricing on an impreza. He told me they were having a special of $2000.00 off the list price and zero per cent financing. When we arrived at Haddad, we were told the price was wro me they were having a special of $2000.00 off the list price and zero per cent financing. When we arrived at Haddad, we were told the price was wrong as was the interest rate. They agreed to sell us the car at the quoted price but would not give us the special interest rate. Then they offered us a super low price on my trade-in. I told them that at that price I would keep my old car as a spare. They refused to sell me the car unless I traded in my old car because they needed the additional profit from the trade to make up for the "low" price on the new car. We felt so bullied that we eventually agreed to the transaction. We were then sent to the finance guy. He tried to sell us an extended warranty which would have increased the $470 per monthh payment to $800. We declined any extras and were finally given the cost of financing the car. The next day,Sunday, the salesmanager and salesman called me up to ask me if I was going to rate them all tens on the Subaru Customer Service form. When I told him No! that we were unhappy with the way we were treated, he said then he would not sell us the car. Beware of transactions with Haddad. More
by dylanspeaks
Employees Worked With
salesmanager
February 16, 2012
First time buying a Subaru and dealing with Haddad. They gave us a great price on a 2012 Subaru Forester and a very fair price for our trade-in. Our sales person, Jesse was friendly, knowledgeable, and pro gave us a great price on a 2012 Subaru Forester and a very fair price for our trade-in. Our sales person, Jesse was friendly, knowledgeable, and professional - no high pressure tactics here! The sales manager Bill gave us a very good deal overall and Chris obtained an awesome financing rate for us and handled all the paperwork in a timely manner. We will, without hesitation recommend Haddad to others and we look forward to driving our Subaru Forester. More
by Becky Giumarra
Employees Worked With
Jesse, Bill, Chris
January 20, 2012
Horrible prices and service. They overcharged me by hundreds on repair work compared to the same service at Steve Lewis Subaru. And they could care less, it seems, when offered the chance to match the hundreds on repair work compared to the same service at Steve Lewis Subaru. And they could care less, it seems, when offered the chance to match the price of a competitor. More
by bepro
Employees Worked With
MARY in Serivice
January 01, 2012
After one email and two voice mails, no one saw fit to call me. Too bad, too. I had decided on the car (2012 Impreza), had no preference for color, was willing to buy it sight-unseen without a test drive, call me. Too bad, too. I had decided on the car (2012 Impreza), had no preference for color, was willing to buy it sight-unseen without a test drive, and was paying in cash. I sent an email to another dealer who called me in less than two hours. Guess who got my business? If Haddad is that cavalier about sales, I can only imagine what their service department is like. I will also have my new car serviced elsewhere. I believe in supporting local businesses, and do so whenever possible, but not at the expense of service. Pittsfield in general seems to be plagued with an apathetic attitude toward service of all kinds. Something in the water, perhaps. More
by jiminycricket
Employees Worked With
Never given the chance
