Haddad Subaru
Pittsfield, MA
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550 Reviews of Haddad Subaru
I have observed a subtle bias against women customers and co-workers here. Today Briana was introduced with something like "she's really good," as though I thought she might not be. Sales person previously a co-workers here. Today Briana was introduced with something like "she's really good," as though I thought she might not be. Sales person previously assumed my husband and I were jointly buying a car that was mine to buy. It's subtle, but I haven't been treated that way in a dealership since the 90s. Bought my first car in the 1981 -- MY car. Haddad's really needs to watch this. More
Joe was great to work with. This was my first experience where I didn’t feel pressured to buy. He was informative and respectful of my time and money. A very enjoyable experienc This was my first experience where I didn’t feel pressured to buy. He was informative and respectful of my time and money. A very enjoyable experience for my 4 Subaru and 7th car purchase. More
Oil change appointment- service staff professional, was checked in quickly & done in a timely manner. Only negative comment - I feel the waiting area is too small for the amount of people that use it at t checked in quickly & done in a timely manner. Only negative comment - I feel the waiting area is too small for the amount of people that use it at the same time. More
It is the most knowledgeable and detailed vehicle delivery introduction I have ever had. Eli knows Subarus better than his own hand. He’s friendly and personable. Truly an asset to the Haddad delivery introduction I have ever had. Eli knows Subarus better than his own hand. He’s friendly and personable. Truly an asset to the Haddad team. I would definitely go see him again in the future for my next car. More
Staff are efficient – the service was completed within half an hour. Mark was friendly and helpful during my service appointment to this dealership. half an hour. Mark was friendly and helpful during my service appointment to this dealership. More
I worked with Mark, our Service Advisor, on a total warning light display in our ‘21 Crosstrek. He arranged a brand new Crosstrek loaner for us, kept me up to date as diagnostics progressed, and let me warning light display in our ‘21 Crosstrek. He arranged a brand new Crosstrek loaner for us, kept me up to date as diagnostics progressed, and let me know as soon as special order parts arrived and were installed in our car. We have been working with Mark since he joined the Haddad service team and has always gone out of his way to take care of us. Second Subaru we have purchased and maintained at Haddad Subaru. Great folks at Haddad. More
I was there to get oil change girl was on the counter she was awesome but the kid was change oil in my car lazy he took hour and half to do oil change he had car on lift for hour while he was on his phone te was awesome but the kid was change oil in my car lazy he took hour and half to do oil change he had car on lift for hour while he was on his phone texting they was in next bay he did 2 car oil change and tire rotation I’m sorry I thought customer always come first but obviously not for that kid More
Brought our Outback(2020) in to check on a brake light warning system and questioned about replacing the tires? technician found no issues with the brake system and said tires are still good, enough tread warning system and questioned about replacing the tires? technician found no issues with the brake system and said tires are still good, enough tread to keep running properly. I have complete confidence with the service and staff at Haddad. Thanks again for your service with both our Subaru’s. We have 81,700 miles on the Outback, and 20,800 miles on our Ascent. The next one purchased will be number ten 😍 More



