Hagerstown Ford

Used 2010 Chevy Silverado Smooth transaction, Excellent service. From my personal experience with the folks at Hagerstown Ford I find them to be honest and very helpful in g Smooth transaction, Excellent service. From my personal experience with the folks at Hagerstown Ford I find them to be honest and very helpful in getting you the best deal possible. As for my salesman (Brian Nussear) You couldn't ask for more professional and friendly person to work with. THANKS More

Very bad experience with sales manager I just tried to trade my car in at Hagerstown Ford to purchase a 2017 Ford Escape. I talked to the Sales Manager and he said we have you approved but I just tried to trade my car in at Hagerstown Ford to purchase a 2017 Ford Escape. I talked to the Sales Manager and he said we have you approved but we are trying to get you a better rate. I took the car home that night with no signed paperwork like there would be no problem. I received a call the next day and the payment went up $ 75 per month which we could not afford. So I asked for them to send me a quote so I can try and get financing on my own. When I received the quote it is $2,000 higher than the amount they were trying to finance for me. I took the car back and left with my old car. I also talked to a Sales Manager from a different Ford dealer about this and he told me that they are charging me a delivery fee of $895 that is included in the price of the car. I would not recommend this dealership for your next vehicle purchase. More

Excellent service Mike Reid did an excellent job helping me choose my new pickup. He found a truck on the lot that suited my wants and needs and showed me every detail Mike Reid did an excellent job helping me choose my new pickup. He found a truck on the lot that suited my wants and needs and showed me every detail about the truck. Mike knows the product he sells inside and out. He made buying my new truck easy. More

Bought my first car from Andy, who was very helpful Everyone there was very kind and helpful. The employees did whatever they could to make sure I was pleased with the sale and the service. Everyone there was very kind and helpful. The employees did whatever they could to make sure I was pleased with the sale and the service. More

Battery , axle I took my Ford Explorer to Hagerstown ford for an oil change , they talked me into winterizing my car ...I really didn't have any intentions of doing I took my Ford Explorer to Hagerstown ford for an oil change , they talked me into winterizing my car ...I really didn't have any intentions of doing that , but the gentle man I talked to encouraged me to do it , so I said why not ...24 hours after my car was serviced , I left on a road trip and all the way on my 18 hour journey , my battery died and I needed boosts every time I shut my car off ...I had to replace my battery , then I went to ford because I had a clonking noise , they tell me I have a dented rim , told me to go buy it on line because it's cheaper ,, and they would mount it for me , I took my car to another garage who advertise as an alternative to your dealer , they told me I didn't have a dent in my rim , but my axles needed replaced ....I was told I would have a manger call me , when I went in to discuss their poor workmanship , well I am still waiting ....4 months and counting . More

Excellent. Hagerstown Ford along with their sales associates are some of the best in Hagerstown.Thank you Andy for making my truck buying experience great.Thanks Hagerstown Ford along with their sales associates are some of the best in Hagerstown.Thank you Andy for making my truck buying experience great.Thanks. More

They helped me out tremondously. When I came in they worked with me. I have not so good credit, but they helped me. The people are awesome at Hagerstown Ford. When I came in they worked with me. I have not so good credit, but they helped me. The people are awesome at Hagerstown Ford. More

Service and Knowledge I couldn't ask for better service or more professional Staff. Being a Widow and not knowing a lot about purchasing a vehicle I felt everyone understo I couldn't ask for better service or more professional Staff. Being a Widow and not knowing a lot about purchasing a vehicle I felt everyone understood my position. My salesperson was professional and knowledgeable of the vehicle I was looking for. He put a lot of effort in making sure he found exactly what I wanted, but I never felt pressured. I am very pleased with my purchase, the financing found for me and the whole process. More

great used car department Andy was a great person to deal was very nice and professional will come back because of him thanks again for working with us andy Andy was a great person to deal was very nice and professional will come back because of him thanks again for working with us andy More