Sign In
All Salespeople
Sales Department
- Home Delivery
- Service Pickup & Delivery
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Mercedes-Benz of Hagerstown
Hagerstown, MD
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 24, 2020
"Process was great from start to finish. I knew what I was..."
- hunterm1Process was great from start to finish. I knew what I was looking for so I didn’t need to be sold on the car but I was comforted by the knowledge and experience of the team.
Read MoreEmployees Worked With
September 16, 2020
"Thank you Rob for everything! You made the process so..."
- NahrinmargolThank you Rob for everything! You made the process so easy. 😊 I love my new Benz. And thank you Shannon for all your help over the phone. And thank you Tony for taking time explaining things to us. And thank you Charlie for picking us up from airport. You all made our travel from Michigan worth and easy. We felt welcomed and home soonest we walked to your dealer. And the 2020 E Class Benz is amazing and beautiful I’m so in love! Thank you again!! 😊❤️
Read MoreSeptember 11, 2020
"Kyle was awesome to work with, I’d recommend him highly...."
- amrein29Kyle was awesome to work with, I’d recommend him highly. Straight forward guy, super nice,!!! Entire purchase was done with ease, all paperwork ready on arrival waiting for final signature. If you’re looking for great guy to purchase your next car I’d go see Kyle.
Read More
Photos & Amenities
- After Hours Drop-Off
- Drive-In Service
- Free WiFi
- Free Coffee
- Free Drinks
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
