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Mercedes-Benz of Hagerstown

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Mercedes-Benz of Hagerstown

4.9

1,523 Lifetime Reviews

1955 Dual Highway, Hagerstown, Maryland 21740 Directions

Sales: (877) 660-2501

Service: (301) 733-2301

Parts: (301) 733-2301

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Excellent

99% Recommended

4.9

1,523 Lifetime Reviews

View 11 Awards

Customer Service

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301

Top Reviewed Employees

Tony Mills

Finance and Leasing Manager

5.0

View 173 Reviews

Rob Edmonds

Sales and Leasing Consultant

5.0

View 222 Reviews

Michael Lavrenchik

Sales and Leasing Consultant

5.0

View 358 Reviews

Barry London

Sales and Leasing Consultant

5.0

View 522 Reviews

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Latest Reviews

July 14, 2019

"Great experience"

- wyattsmom1106

Very friendly, helpful, and informative team! So happy to be back in a Mercedes! Very quick process, the dealership itself is beautiful! Made my life easier that the facility had a play area for my son.

Employees Worked With

Barry London

5.0

Tony Mills

5.0

July 12, 2019

"My dealership"

- gardenguy

We just leased our fifth Mercedes from Mercedes Benz of Hagerstown, and we could not be more pleased. Each time we have dealt with Barry London because he goes out of his way to make sure we get exactly the car that we want. Barry calls a few times before delivery just to update us and then calls after delivery to make sure we are satisfied and to ask if we have any questions about the car. His attitude toward the customer is shared by Tony Mills in the finance department and the people in the service department that we have dealt with over the years. We will be coming back in November to get our sixth Mercedes for my wife. That should tell you all you need to know about this fine dealership.

Employees Worked With

Barry London

5.0

Tony Mills

5.0

July 11, 2019