Very friendly, helpful, and informative team! So happy to be back in a Mercedes! Very quick process, the dealership itself is beautiful! Made my life easier that the facility had a play area for my son.
We just leased our fifth Mercedes from Mercedes Benz of Hagerstown, and we could not be more pleased. Each time we have dealt with Barry London because he goes out of his way to make sure we get exactly the car that we want. Barry calls a few times before delivery just to update us and then calls after delivery to make sure we are satisfied and to ask if we have any questions about the car. His attitude toward the customer is shared by Tony Mills in the finance department and the people in the service department that we have dealt with over the years. We will be coming back in November to get our sixth Mercedes for my wife. That should tell you all you need to know about this fine dealership.
"Outstanding sales experience."
Rob worked with me to get the loan package to make it possible. Another check mark on my bucket list! Great sales experience for me.