Hagerstown Ford

Purchase of a New Ford F-150 We had the opportunity to give a new salesman Usman Hussain his first sale. He was enjoyable to work with and made the buying process easy. Thanks Usm We had the opportunity to give a new salesman Usman Hussain his first sale. He was enjoyable to work with and made the buying process easy. Thanks Usman and good luck with your new career. More

Best Truck Buying Experience Ever - Bar None I was recommended to this dealership by a coworker who heard I was in the market for a new vehicle. My smallish Range Rover Evoque had not kept up in I was recommended to this dealership by a coworker who heard I was in the market for a new vehicle. My smallish Range Rover Evoque had not kept up in size or capacity to my ever expanding family so I decided to look into purchasing a new Ford F-150 pickup truck. My coworker knew the sales manager Eric Carper on a personal basis and contacted him on my behalf. Eric reached out to me shortly thereafter and put me in touch with one of his top "truck guys", Mike Reid. Mike is the most professional and knowledgable salesmen I've ever met. He knows Ford trucks inside and out. After Mike showed me all the bells and whistles that the new F-150's possess I took one out for an extended test drive. After that experience I was hooked and ordered one the next month. Mike was in consistent contact with me about updates in regards to the truck's build and delivery. It was a process but Mike assured me it would be worth the wait. Finally the day came when it was delivered and I was in and out of the dealership in an hour. I had sent Mike all my necessary documents ahead of time and all I had left to do was agree on the purchase price, sign some paperwork, and drive off in my new truck. Honesty, I came expecting to haggle some on the price but it was already at the "great" TrueCar estimated purchase price so there was nothing left to haggle about. The finance manager Justin explained to me the terms of my contract and all the details of the documents you sign when purchasing a vehicle but it was overall a painless process. So, again, I was in and out in a little over an hour, most of which was spent with Mike showing me all the features of my new truck. I can say this dealership has earned a lifetime customer and I would not hesitate to send my friends and family there. Mike, Eric, and Justin all took exceptional care of me and for that I'm very thankful. More

Easy and Enjoyable We purchased our F-250 with the help of Mike Reid. The dealer had the lowest available price posted on the internet providing a no haggle/no hassle ex We purchased our F-250 with the help of Mike Reid. The dealer had the lowest available price posted on the internet providing a no haggle/no hassle experience. Mike was great to work with and helped us attain a fair value for our trade-in and got us approved for financing through Ford Credit. He was also very friendly, knowledgeable and accessible. If he was not in when you called he made sure to get back to you as quickly as possible. I would not hesitate to recommend Mike to all who are interested in purchasing a vehicle, and we look forward to dealing with him on our next purchase. More

Friendly Dealership We have been working with Mike Reid for years, he always makes us feel welcome and works above and beyond to give us the BEST deals possible. Thanks We have been working with Mike Reid for years, he always makes us feel welcome and works above and beyond to give us the BEST deals possible. Thanks for ANOTHER GREAT experience!! More

Excellent experience We were assisted by Mike Reid in the purchase of a Transit. Our experience was very pleasant. Mike was very helpful. He ensured we were completely We were assisted by Mike Reid in the purchase of a Transit. Our experience was very pleasant. Mike was very helpful. He ensured we were completely comfortable with the van before be left the lot. We have bought many cars before and by far this was the smoothest we have ever experienced. More

Painless/Professional I purchased a F250 from Mike Reid. He was very patient, informative, and helpful in choosing the correct vehicle for me. Mike took time to go over e I purchased a F250 from Mike Reid. He was very patient, informative, and helpful in choosing the correct vehicle for me. Mike took time to go over every inch of the truck and explained how everything worked. He was very professional and polite. I appreciate his patience and dedication to his customers. Mike even called me later to see how my ride home went. Mike really cares! More

above and beyond Purchased my 2nd F150 from Doug Taylor. Couldn't have asked for a better salesman. Doug went above and beyond to make this happen. Doug is very prof Purchased my 2nd F150 from Doug Taylor. Couldn't have asked for a better salesman. Doug went above and beyond to make this happen. Doug is very professional and takes great pride to make sure we had the truck I wanted and met my needs. More

Customer Service Review We just bought a new 2016 Ford Edge from Mike Reid at Hagerstown Ford. Mike took the time to locate exactly what we wanted and we picked it up the ne We just bought a new 2016 Ford Edge from Mike Reid at Hagerstown Ford. Mike took the time to locate exactly what we wanted and we picked it up the next day. This is not our first purchase nor will it be our last. Mike is the guy to go to make it happen, we so appreciate his exceptional service. The day we picked up the vehicle, Mike patiently showed us everything about the vehicle, from the dash board touch screen to the automated hatch, it was extensive! We highly recommend Mike Reid and Hagerstown Ford. More

Enjoyable and enlightening experience Quite impressed with Doug Taylor as a sales consultant. He proved knowledgeable and honestly proud of his product. A very congenial and likable pers Quite impressed with Doug Taylor as a sales consultant. He proved knowledgeable and honestly proud of his product. A very congenial and likable personality as I have found to be generally the rule at Hagerstown Ford. My last new Ford , 2005, was purchased at this dealership and I know I can be assured of a more than satisfactory service experience going forward. Thanks Doug and the rest of the crew at Hagerstown Ford. More

Fun and enjoyable This was my first ever car buy and it was a smooth and fast process and the service was spectacular. 10/10 would recommend to anyone This was my first ever car buy and it was a smooth and fast process and the service was spectacular. 10/10 would recommend to anyone More