Hagerstown Ford

These guys stepped up big time! Broken down along the road a long way from home and the service department went beyond the call of duty in every way to help me out and get me back on Broken down along the road a long way from home and the service department went beyond the call of duty in every way to help me out and get me back on the road. These guys are the best! Totally professional and very personable. Thanks Jay and Tim for unbelievable service and help to a guy you've never seen before. More

Outstanding Transaction I was in the market for a 2015 Transit Connect and contacted four different Ford dealers. Not only did Hagerstown Ford provide the best price, it was I was in the market for a 2015 Transit Connect and contacted four different Ford dealers. Not only did Hagerstown Ford provide the best price, it was a smooth experience purchasing my vehicle from Mike Reid and financing it through Mike Branson. All-around Grade A transaction! More

Excellent job Mike Reid , my son and I traded two GMC pick up trucks , we decided Jennings GMC wasn't giving us the service we needed for our pick ups and our fleet. We set , my son and I traded two GMC pick up trucks , we decided Jennings GMC wasn't giving us the service we needed for our pick ups and our fleet. We set down with Mike and he explained how Hagerstown ford could meet our expectations so far it's been seamless our pick up trucks that he ordered a specially for Us came in just in time and exactly how we ordered them we are looking forward to trade the rest of our fleet in the coming years once again thank you Mike Reid excellent job sincerely Rafferty paving More

Excellent Sales Staff I purchased my 2016 Fusion in September, Ryan Harbaugh is my salesman. He has gone above and beyond his responsibilities as a salesman. He has contact I purchased my 2016 Fusion in September, Ryan Harbaugh is my salesman. He has gone above and beyond his responsibilities as a salesman. He has contacted me monthly to ask if I have any questions or concerns about my new car. It is because of him that my decision was made to buy my vehicle from your dealership ... He's an awesome salesman and I recommend him to everyone that I know when they talk of buying a new vehicle ! More

Outstanding customer service If you need a new vehicle, for private or commercial use, and don't talk to Chuck Wade you are making a huge mistake! Outstanding customer service, ex If you need a new vehicle, for private or commercial use, and don't talk to Chuck Wade you are making a huge mistake! Outstanding customer service, extensive product knowledge and understanding of customer requirements make Chuck the most professional vehicle salesperson in the Tri state region More

great experience from beginning to end Very professional, knowledgeable, competent people that I worked with. I bought a new truck at a fair price. There was no push to get anything differe Very professional, knowledgeable, competent people that I worked with. I bought a new truck at a fair price. There was no push to get anything different than what I was looking for snd they had a good selection. More

Thrilled Our salesman, Julian, made our car buying experience duty free. He answered every question honestly and accurately. There were no surprises with pri Our salesman, Julian, made our car buying experience duty free. He answered every question honestly and accurately. There were no surprises with pricing. Julian did not treat us like common customers, but more like friends. There was no pressure to buy something we were not comfortable with. His knowledge of the Ford product is superb. Julian's enthusiasm was contagious as he explained all of the accessories included in the Ford Explorer we purchased! He continually met our changing needs introducing other vehicles until we were positive that the Explorer was the vehicle we loved. He never grew weary with our changing demands!! Julian clearly enjoys the people aspect of his career with Hagerstown Ford. It is our good fortune to have met him and to have been a part of his excellent service. Hagerstown Ford, you have yourself a true winner with Julian! More

2nd time purchase with this dealer-Mike Reid and Chris Black I was quite impressed at knowledgeable Mike Reid was regarding the Escape. I learned lots, and we even taught him a couple of extra things about the I was quite impressed at knowledgeable Mike Reid was regarding the Escape. I learned lots, and we even taught him a couple of extra things about the car. More

Overall the best and easiest car buying experience!!!! Buying my car was very pleasant and fun... entirely due to my salesman, Doug Taylor. He was awesome. Very informative and courteous. He made the tim Buying my car was very pleasant and fun... entirely due to my salesman, Doug Taylor. He was awesome. Very informative and courteous. He made the time with him fun and stress free, I would highly recommend anyone to go see Doug if you are looking for an enjoyable car buying experience. More

Transit Van Lease from Mike Reid Mike Reid was exceptionally responsive to our requests; he kept his appointments with us, and got our van outfitted and delivered quickly. We are ver Mike Reid was exceptionally responsive to our requests; he kept his appointments with us, and got our van outfitted and delivered quickly. We are very pleased, and will be calling Mike again should we choose to purchase another van. More