Hagerstown Ford

christina I have bought a car before from here and just bought a brand new SUV. Doug was a great person help us with everything and he still is there to help wh I have bought a car before from here and just bought a brand new SUV. Doug was a great person help us with everything and he still is there to help which is very nice. More

My Shopping Experience Doug was very helpful and informative during my recent purchase of a 2014 Ford F250 Lariat. I had been looking fat several dealers in the area as wel Doug was very helpful and informative during my recent purchase of a 2014 Ford F250 Lariat. I had been looking fat several dealers in the area as well as in Southern Maryland. Upon going to Hagerstown Ford, I was able to find a truck I liked within the price range I was looking to spend. Doug was very instrumental in making my truck buying experience an enjoyable one. Thanks so much Doug!! More

New Car Shopping Came in first because I had a deal from the DC Auto Show to test drive a Ford. Met their salesman, Doug Taylor, on that first visit. He was very helpf Came in first because I had a deal from the DC Auto Show to test drive a Ford. Met their salesman, Doug Taylor, on that first visit. He was very helpful & knowledgeable about the C-Max Energi we test drove. I was impressed enough with the car that I brought my wife back to test drive it a couple days later. In the end, they worked up an excellent lease deal for us and we bought the C-Max Energi. Doug and the rest of the team made this an enjoyable experience. Looking forward to working with them over the next few years. More

Customer Service This was the best service I ever had. We didn't! Expect to purchase a car this evening, but Charlie was not pushy at all! Took his time with us and wo This was the best service I ever had. We didn't! Expect to purchase a car this evening, but Charlie was not pushy at all! Took his time with us and worked with us till we found something we liked. More

Tex Miller is an outstanding sales representative. His attention to detail and his personal touch is not to be found in any other car dealership. He always goes the extra mile to be fair. I am a repeat cu attention to detail and his personal touch is not to be found in any other car dealership. He always goes the extra mile to be fair. I am a repeat customer and will continue to come back. More

Top Notch Salesperson Mr. Doug Taylor provided us with exceptional service. Not only was he professional but he was very courteous and seemed to care about our needs and w Mr. Doug Taylor provided us with exceptional service. Not only was he professional but he was very courteous and seemed to care about our needs and what vehicle would work out best for us financially and that we would be happy with long term. He took the time to go over all the details of everything with us so we fully understood all about the vehicle we decided on. He was not "pushy" as most salespeople in dealerships seem to be in my experience. He truly cared about having a satisfied customer that would return for future purchases and would recommend friends and family. He succeeded in that because we definitely will, and we have already referred family to him that have purchased a vehicle. More

Our overall experience was very good. The weak spot was the finance person we dealt with - we waited entirely too long for the paperwork to be completed. Other than that, the experience was great. Jack H the finance person we dealt with - we waited entirely too long for the paperwork to be completed. Other than that, the experience was great. Jack Harris is a knowledgeable and competent sales person. He is an asset to the Hagerstown Ford organization. More

Great People Working with Jack Harris and Chris Black on the purchase of my new Ford was truly a delightful experience. They are both great gentlemen. They made m Working with Jack Harris and Chris Black on the purchase of my new Ford was truly a delightful experience. They are both great gentlemen. They made my overall experience happy and so easy. I would definitely recommend and work with them again! More

Very Friendly!!! I had a great experience with my new car purchase. Everyone especially Trevor our salesman was very friendly and outgoing. They made sure our entire e I had a great experience with my new car purchase. Everyone especially Trevor our salesman was very friendly and outgoing. They made sure our entire experience was a good one and went out of their way to do so. Much thanks!!! More

I want to thank Jack Harris my sales consultant and manager John Smith for a great experience on the purchase of my 2011 F150. I definitely will return for future purchases. These guy's were great to w manager John Smith for a great experience on the purchase of my 2011 F150. I definitely will return for future purchases. These guy's were great to work with. More