Haggerty Ford
West Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 328 reviews
Sold my car here Greg Elmore was soft spoken and friendly. A no rush low key attitude help me get a good offer for my car. Paperwork was quick and easy. Greg Elmore was soft spoken and friendly. A no rush low key attitude help me get a good offer for my car. Paperwork was quick and easy. More
Service department fibs Brought my 2014 focus to have service 3 separate times. Each time they said nothing was wrong And only needs software reset. It wasn't until after I t Brought my 2014 focus to have service 3 separate times. Each time they said nothing was wrong And only needs software reset. It wasn't until after I traded the car in was I told by my salesperson that focuses have had serious transmission issues. I now have my brand new escape in service (less than one week old) for the same symptoms . Let's see if they continue to lie to me. More to come More
Runaround - Terrible Customer Service Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I c Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I could only hold it if I had an approval, which I already did. He made me also apply on their site to guarantee the approval and then never followed up with me. I called them to follow up that evening, 5 hours later, since I just provided them with all my personal information and the sales guy was rude, said they would take a look at it and couldn't provide me with follow up time. Now we are on the afternoon of day two, still nothing back, so I follow up with the sales guy again to which he states 'sorry I just got in' and the vehicle sold last night. So furious that he made me jump through all these hoops, provide my info which probably resulted in another credit pull, only to never follow up and then say the vehicle sold when I asked him about it. Unless you want the runaround, stay far away from this dealer and sales guy Mike M. More
Fantastic Service My wife and I recently bought a Ford Explorer from Haggerty Ford. I have to say, it was the easiest purchase process I have ever experienced at a deal My wife and I recently bought a Ford Explorer from Haggerty Ford. I have to say, it was the easiest purchase process I have ever experienced at a dealership. Gregg and Ken were extremely helpful in showing us the features and benefits of the Explorer. The paperwork part of the transaction, which is normally the grueling part, was easy and done efficiently. My wife and I were in and out in record time. I would highly recommend, if you're in the market for a new vehicle, to go see the guys at Haggerty Ford. You won't be disappointed! More
ford explorer I had a great experience with Haggerty Ford! Everyone was informative and helped me find exactly what i was looking for. Would definitely recommend to I had a great experience with Haggerty Ford! Everyone was informative and helped me find exactly what i was looking for. Would definitely recommend to anyone looking for a new or used car/truck More
Superior Service Was selling my car and they made the experience seamless and easy to work with. Highly recommended versus other dealerships where you feel you are be Was selling my car and they made the experience seamless and easy to work with. Highly recommended versus other dealerships where you feel you are being taken advantage of. More
Customer Service sucks Email them about getting some info on my truck when the warranty expired on it.I need to get some work done on it before it expired and the service te Email them about getting some info on my truck when the warranty expired on it.I need to get some work done on it before it expired and the service team told me before they would let me know before it expired so they could inspect it to see if they see anything going wrong before the warranty expired. I Received a respond from Lucarelli a couple day later that someone would get back to me . Nobody ever got back to me so i email Lucarelli again and still nobody responded. After waiting a couple weeks went to a different dealer and found out my warranty expired a couple of days ago and the work would no longer be covered and my chances of extending the warranty has pass to. I bought this truck from them had it service by them and this is how they treat a good customer. I now have to find a different dealer that want me business More
Great experience. Gregg was able to get me more for my car than originally expected from Auto Trader. He was very knowledgeable and made the process very easy. Al J Gregg was able to get me more for my car than originally expected from Auto Trader. He was very knowledgeable and made the process very easy. Al Junco More
Above and Beyond Just sold my 2013 Toyota Sequoia Platinum to Haggerty Ford for more than the Auto Trader certificate and it was a painless process! Gregg Elmore is ve Just sold my 2013 Toyota Sequoia Platinum to Haggerty Ford for more than the Auto Trader certificate and it was a painless process! Gregg Elmore is very professional, very thorough and really went above and beyond to get me a bit more money for my vehicle. I highly recommend both Gregg Elmore and Haggerty Ford! More
Just sold my 2000 Toyota Sienna to Haggerty Ford Gregg Elmore made a reasonable offer for my old van quickly. A few days later, I got my check. Easy and painless! I am very happy! Gregg Elmore made a reasonable offer for my old van quickly. A few days later, I got my check. Easy and painless! I am very happy! More