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Haley Chevrolet
Midlothian, VA
276 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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276 Reviews of Haley Chevrolet
February 20, 2013
I brought my car into the dealership for routine service. Chris Seaver was very polite and friendly. The service was performed promplty and as described at the price quoted. The overall experience was goo Chris Seaver was very polite and friendly. The service was performed promplty and as described at the price quoted. The overall experience was good and I will continue to use their service department for future needs. More
by 95vthokie
Employees Worked With
Chris Seaver
October 11, 2012
The atmosphere of the dealership was comfortable. I liked how the staff was courteous, friendly, and very easy to get along with. They answered every question I had with no trouble at all. liked how the staff was courteous, friendly, and very easy to get along with. They answered every question I had with no trouble at all. More
by TDalton23
Employees Worked With
Kevin Haggerty, and Chris in Finance, Chris Seaver, Kevin Haggerty
October 11, 2012
Charlie Brown and the entire team at Capital have been a pleasure to deal with. Charlie really went the extra mile, even staying after hours to accommodate our hectic work schedules. This was truly a "no-pr pleasure to deal with. Charlie really went the extra mile, even staying after hours to accommodate our hectic work schedules. This was truly a "no-pressure" sale which was a relief after having dealt with high-pressure car dealerships in the past. Capital has a customer for life. Great job guys! More
by INFRecon116
Employees Worked With
Charlie Brown
August 28, 2012
My son bought two trucks from Kent and highly recommended him. My car was totalled so I needed a new one. I contacted Kent with my wish list and he located a car with everything. He treated me like a respon him. My car was totalled so I needed a new one. I contacted Kent with my wish list and he located a car with everything. He treated me like a responsible adult, was vey knowledgeable and very pleasant. High point of the transaction was the delivery . Kent walked me through the stuff I needed to know to get home and has checked back a few times. I am a very satisfied customer! More
by Nonniej
August 10, 2012
Work with Capital GMC in Powhatan was a wonderful experience. I purchased a new 2013 Malibu which I am in love with. Kent Cole, my salesman made the process smooth, he was patient and was able to m experience. I purchased a new 2013 Malibu which I am in love with. Kent Cole, my salesman made the process smooth, he was patient and was able to meet all my needs and expectations. Phil Gracik, as Manager, sealed the deal for me. I never felt pressured and they made the car buying experience the best one I have ever had. I would totally reccomend Kent as the salesman to ask for and I would highly reccomend this dealership. I look forward to a long relationship with the dealership and will never hesitate to reccomend them to anyone! I love my car! Janet Lee Powhatan, Virginia More
by janetclee
August 10, 2012
We can't Thank Charlie Brown enough on our 2012 Acadia. I LOVE MY NEW TRUCK!!! Everybody at Capitol is SUPER FRIENDLY and NICE. Charlie went out of his way to make sure I got the truck I wanted instead of th LOVE MY NEW TRUCK!!! Everybody at Capitol is SUPER FRIENDLY and NICE. Charlie went out of his way to make sure I got the truck I wanted instead of the basic Version my husband wanted. Charlie went over everything to us about the vehicle and onstar before we left the parking lot. Charlie is the BEST THANKS AGAIN!!! More
by johndeeregrl0810
Employees Worked With
CHARLIE BROWN, Charlie Brown
August 02, 2012
Kevin was very helpful in finding the right used car to fit our needs. He listened to what we were looking for and made sure we left with the right car. fit our needs. He listened to what we were looking for and made sure we left with the right car. More
by tawiggins
Employees Worked With
Kevin Haggerty
July 30, 2012
Kevin was friendly, very helpful, and very informative. Phil assisted me while Keving was gone on an errand and was also very helpful. I really can't think of anything more that could have been done to ma Phil assisted me while Keving was gone on an errand and was also very helpful. I really can't think of anything more that could have been done to make the visit any more pleasant. Thanks to all at Capital and I plan to continue giving my business to them. RBS More
by Ronald.Saunders
Employees Worked With
Kevin Haggerty
July 27, 2012
kent was very friendly, personable, and understanding. but beyond that. he knew what it was going to take to make me and my wife happy, and accepted nothing less. there were challanges, but he did whate but beyond that. he knew what it was going to take to make me and my wife happy, and accepted nothing less. there were challanges, but he did whatever it took. he had a quick understanding of the type of vehicle i was looking for as well as the options that my wife preferred and took me right to it. ok , he knew where it was on the lot.... then he took the time to explain every knob and button on it. very knowledgeable about the vehicle he was selling and made sure the options were what i wanted or needed. he explained the differrences in vehicle pricing and how it would effect payments, so we could get the most and the best for the least. then , in what seemed like no time flat, the financing department found fantastic financing that was right on target for the payment i was looking for. i got what i wanted, for the price i was looking for, in a short afternoon. effortless car buying! thank you kent and the whole team at capital.!!! More
by mudflap
July 24, 2012
I was in the market for a used Volvo 240 (yes; I know; a very old car, and not one that one normally aspires to have) to have as a second car and as a sort of a restoration project. I went on Cars.com and very old car, and not one that one normally aspires to have) to have as a second car and as a sort of a restoration project. I went on Cars.com and set my range pretty far out, since 240's are not exactly the most plentiful of vehicles. I happened to come across one on Capital's lot that had 158,000 miles on it, so I sent an inquiry in on it. I also clicked on the link to Capital's website and did a little research on the dealership to make sure they were reputable. I live in New Jersey, so if I was going to make a 5-6 hour trip to purchase a special vehicle, I wanted to make sure these people were straight up. I came across Kelley Rourke's name on the website; she was listed as an internet sales representative, so I decided to send her a message with all the information she would need to get back to me, as well as all the information on the car. This was on a Saturday night; I figured I would be hearing from her sometime that Monday around 10-11:00. Nope. Maybe Tuesday......no....not Tuesday. As a matter of fact, it took her quite some time to even acknowledge me....9 DAYS, IN FACT!!!! By this time, I figured that the car had been sold or wholesaled,as she was sending me "blow off" emails to make it look like she was doing her job and providing *cough cough ahem* "great" customer service after what I can guess was deliberately dragging her feet on a lead that she thought was some "poor" bum all the way up in New Jersey who wanted a 22 year old piece of junk and was likely only playing on the internet after a Saturday night looking at porn online. News flash.....the last time I checked, I was a Public Safety Officer at a county college up here in New Jersey making $45,000 a year, a part time armed security guard making another $30,000 a year, college educated, and the owner of a 2009 Toyota Camry SE THAT I JUST PAID OFF!!! I don't think "bum" or "poor" are accurate descriptors here.....and the porn thing; not exactly my cup of tea. Anyway, by the second "blow off" email in which she failed to provide me any pertinent information, as I had requested, or even reach out to me via the telephone to give me a price or even let me know the vehicle was still available, I sent her a very strongly worded response letting her know that I was not at all happy about her very obvious apathy to my inquiries. Her response to this......well; we're still waiting on that one. Judging by her track record, and the time in which I sent it, I should be hearing something any day now! I sent an email to the Dealer Principal, Mr. Poulos, as well, to express my dissatisfaction, and he has very obviously taken no interest in the fact that a cash buyer with $4,000 in hand, ready to possibly make a trip down to Virginia to buy a car from him was treated like something on the front lawn that was ALPO the previous morning, if you know what I mean. Now, will I ever buy a car from Capital? No....especially after this, and additionally not likely, considering the distance between my home and them. Will my neighbors ever be considering a purchase from them, being that they are so far away? Highly unlikely. However, if you are reading this, you are likely considering a purchase from them, and educated enough to know to steer clear of them. If they treated me like this, who is to say they won't treat YOU like this? I was obviously pre-qualified and judged sight unseen, so this is not obviously an organization you want to buy from. As for Ms. Rourke, I'm going to guess that she didn't learn the part of the sales process that says that EVERYONE IS A BUYER, and she must've fallen asleep during the film on professionalism and prompt follow up! More
by jimmyskyline
