Haley Chrysler Dodge Jeep Ram
Richmond, VA
Filter Reviews by Keyword
By Type
131 Reviews of Haley Chrysler Dodge Jeep Ram
Purchase of 2017 Jeep Wrangler Unlimited Mr. Sheldon Hogan was as professional and pleasant as one could hope for. As my wife and I were trying to decide, he allowed us the space to make a g Mr. Sheldon Hogan was as professional and pleasant as one could hope for. As my wife and I were trying to decide, he allowed us the space to make a good decision. He explained the process and was up front about it. He also stay well beyond closing time to make sure we were taken care of. He even led us over to a nearby restaurant for dinner since it was so late, which is above and beyond expectation. Mr. Vincent Hudson was likewise incredibly professional and up front while going over the financing and add on items including using his ownership of a similar vehicle to counsel on what may or may not be applicable to our particular purchase. More
Great service and honest pricing up front. Josh was great to work with. Very knowledgeable about RAM and explained everything. Made the process simple, and transparent with no hidden fees or re Josh was great to work with. Very knowledgeable about RAM and explained everything. Made the process simple, and transparent with no hidden fees or reapply pricing back into online price. More
Very enjoyable Jessie Cash and Josh Martin were the salesmen that worked with me. I have bought several cars in the past 40 years and this was the best buying experi Jessie Cash and Josh Martin were the salesmen that worked with me. I have bought several cars in the past 40 years and this was the best buying experience I have had. Both Jessie and Josh were very knowledgeable on the Ram I was interested in. I was so pleased with entire dealership the I took my grandson there a week later and he also bought a new Ram 1500. We have bought several accessories in the past week and the parts reps were very helpful. I will definitely buy my next vehicle from Haleyy Dodge. Charles Dotson More
Quick and straight forward deal Had probably our best yet experience purchasing a vehicle from here. Salesman was very personable and the GM also assisted in many ways making a deal Had probably our best yet experience purchasing a vehicle from here. Salesman was very personable and the GM also assisted in many ways making a deal go through. Appreciated all their help and honesty through the process More
Efficient and Friendly Vicky made buying my new Jeep a seamless process! Working with a straight-forward, honest, and efficient sales team made me that much more confident i Vicky made buying my new Jeep a seamless process! Working with a straight-forward, honest, and efficient sales team made me that much more confident in my purchase. More
BEST experience of buying a vehicle we have ever had!! We knew Jesse from a previous purchase in March of 2017. He and Paul Butts are the best sales staff we have ever dealt with. And this comes from buyin We knew Jesse from a previous purchase in March of 2017. He and Paul Butts are the best sales staff we have ever dealt with. And this comes from buying 21 vehicles in our life time. I contacted Jesse and let him know what we wanting to buy, a 2017 Ram 2500 Tradesman with certain options. Jesse did not mess around. Within 3 days, he found exactly what we wanted and for the price we wanted to pay. My wife and I trusted Jesse to the point where we did not go look at the truck until the day we were picking it up. To have someone like Jesse that we trust to look after our interests and needs on your staff, makes your dealership a very lucky business. Jesse should be commended for his great demeanor, professionalism and his knowledge of Dodge products and with dealing with customers! Keep him because if he leaves to go to another dealer, we go with him. Chuck & Tracy Howell More
Great salesman I stopped by just to proce vesicles and Sheldom was very helpful. After talking to him for about 30 .minutes, he had talked me into a test drive. Make I stopped by just to proce vesicles and Sheldom was very helpful. After talking to him for about 30 .minutes, he had talked me into a test drive. Makes you feel comforrtable and welcome. Very polite and knowledgeable aboit the product. Goes the extra mile to insure you are satisfied. Cannot say enough about the service of the company, finance manager and service department. More
Would not recommend a purchase or service from Haley. This posting is overdue. I purchased my used Jeep Wrangler Unlimited from the Haley Dealership at Hull Street and I-288. After driving it for a mont This posting is overdue. I purchased my used Jeep Wrangler Unlimited from the Haley Dealership at Hull Street and I-288. After driving it for a month, I was not getting the throttle response I expected and could smell burning transmission fluid. Since, the Haley Jeep Chrysler Dealership is more convenient for me, I scheduled a service for them to look into this, as well as an air bag recall. Note that a 90 day warranty was included with my Jeep. The Jeep Chrysler location wanted to charge me for updating the ECM. They stated that they were charging me because I bought it from another location. Well, after a few calls, they agreed to cover it under the warranty. A few weeks later, the coolant reservoir was low. After investigating for a leak, a bolt for the water pump was one and one quarter turns loose. Amazingly, this bolt is the easiest accessible bolt of all for the water pump. I had not experienced any leaks until taking it in for the service. I have zero tolerance for anyone tampering with my vehicle. Well, I purchased another water pump and gasket and replaced it myself. Haley will not touch another vehicle I own. More
Excellant buying experience. We had to order a 2500 form them since no dealer in Virginia had a truck with a manual trans. They are the only one who did not try and sell an auto We had to order a 2500 form them since no dealer in Virginia had a truck with a manual trans. They are the only one who did not try and sell an auto trans to us instead. They managed to get us what we wanted despite the Dodge website, which is not well designed and not very helpful as far as explaining options. We were able to tell them what features we wanted and that is exactly what we got. More
Excellent Service Associates!!! We have been taking our van to Haley since it opened up and having your vehicle serviced is a breeze. Unless there is a line, which is very rare you We have been taking our van to Haley since it opened up and having your vehicle serviced is a breeze. Unless there is a line, which is very rare you are in and out very quickly. If you have questions about your repairs, your questions are answered in a timely manner and they show you the parts replaced. They want to make sure you are completely satisfied when you leave. I would not think of going any where else. More


