
Haley Chrysler Dodge Jeep Ram
Richmond, VA
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130 Reviews of Haley Chrysler Dodge Jeep Ram
I WAS IN A DIFFICULT SITUATION AND NEEDED A CAR CIERA RIDLEY WAS THE BEST SHE TOOK US STEP BY STEP TO FIND THE CAR WE NEEDED AND WENT AND PICKED IT UP AND WAS GREAT TILL THE END THANK YOU SO MUCH CIERA RIDLEY WAS THE BEST SHE TOOK US STEP BY STEP TO FIND THE CAR WE NEEDED AND WENT AND PICKED IT UP AND WAS GREAT TILL THE END THANK YOU SO MUCH CIERA 10/10 WILL RECOMMEND IF YOU NEED A CAR ASK FOR CIERA AND A THANK YOU TO THE SALES MANAGER GEORGE ADKINS FOR HELPING US OUT YOU WERE AWESOME!!!!! AND THE FINANCE MANAGER SEAN CORBETT THANK YOU FOR HELPING MAKE THIS AN EASY PROCESS AS WELL BY EXPLAINING EVERYTHING SO WE WALKED OUT FEELING SO MUCH BETTER EVERYONE MADE US FEEL LIKE FAMILY !!! More
DO YOUR RESEARCH BEFORE BUYING! The truck with the stock number N159413A as of 08/15/2024 is listed as $29,000, but when I got there, the price was changed to $36,000. The same truc The truck with the stock number N159413A as of 08/15/2024 is listed as $29,000, but when I got there, the price was changed to $36,000. The same truck was appraised by KBB, Edmunds, and JD Power to be 19,000-23,000. Better yet the same truck was appraised by another dealer at $19,000. The best part, though, is they wanted me to pay the $6,000 in repairs so that I could buy it too. More
Service and Sales Department have one goal, money NOT customer service! Don't buy a car from here and definitely do not get it serviced here. customer service! Don't buy a car from here and definitely do not get it serviced here. More
This sales team is the best! Mo, Devin, Sheldon, and Ty all got my seemingly impossible deal done so quickly and professionally. They were great to work with and I am so happy wi Mo, Devin, Sheldon, and Ty all got my seemingly impossible deal done so quickly and professionally. They were great to work with and I am so happy with my 2023 Charger! More
This place is a God Send! Even before I lived in this area years ago they had a midnight mechanical shop tgat serviced all makes and models, we ( me and my finance ) was so i Even before I lived in this area years ago they had a midnight mechanical shop tgat serviced all makes and models, we ( me and my finance ) was so impede kept coming and referred other folk! I moved in this area in 2001. But the icing on the cake is when I purchased my Gladiator 4x4 S port , my sales Nate, was not pushy, let me make my own decisions and was with me step of the way ;purchase, trade and financial paperwork. If your looking for new, used or in between or good maintenance This dealer is #1. All staff members are very people oriented. More
Light showing tires low and I stopped by service department to have nitrogen put in tires. Found the man in the service department to be rude and unhelpful......"nothing we can do to help you until department to have nitrogen put in tires. Found the man in the service department to be rude and unhelpful......"nothing we can do to help you until next week". He could have said there was a gas station upbthe street and I could put oxygen in it for now. Had it not been a Haley vehicle I may have better understand his demeanor yet no excuse and I will not go back! More
Oh, its coming, and I guarantee this takes 1st place on bad reports. I have to finish my interview with the news before I say anything on here. They have a chance tomorrow when I pick my truck up to make i bad reports. I have to finish my interview with the news before I say anything on here. They have a chance tomorrow when I pick my truck up to make it right before it all comes out More
Buying a car from this dealership was one of the worst purchases I ever made in my life. Don't buy a car from this dealership ever. If I could give a rating of ZERO I would. The service department is the purchases I ever made in my life. Don't buy a car from this dealership ever. If I could give a rating of ZERO I would. The service department is the absolute worst. I've only been in this car 4 months and I had to return it the 3rd week I purchased it because the car wouldn't cut off. I had to end up getting the car towed to the dealership, who in return was suppose to give me a loaner car. They didn't even have a loaner car to give me after I paid for the bumper to bumper extended warranty when I brought the car. This is a 2019 Jeep with on 23,000 miles on it and I'm having all sorts of issues with it. They called me about 4 or days later saying the car was ready for pickup. I get the car and 3 days later the check engine light comes on. I've been calling the service department for over 3 weeks and no one has returned my call. I work long hours and don't have the time to drive all the way out there and this is my only car at the moment . This car is a lemon. More