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Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
1,037 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,037 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
August 24, 2009
Me and my family want to say THANK YOU SO MUCH!!!! all the people that helped us.I am disabled and needed just the right car. Mike N.and Misty helped so much to make a deal work. I went to alot of dealers the people that helped us.I am disabled and needed just the right car. Mike N.and Misty helped so much to make a deal work. I went to alot of dealers most of them saw i was disabled and did not have alot of money so they did not care about me all thay wanted was a quick sale to move on to there next FISH!!!! HALL DODGE PEOPLE ARE NOTHING LIKE THAT!!!! I have never had people that cared so much about customers!! and not to forget MIKE BROWN he helped make things even better!!! I CAN NOT THANK THEM ENOUGH FOR THERE HELP!! SO THANK YOU AND GOD BLESS YOU ALL!!!! More
by bigbird
Employees Worked With
mike neher,misty martinez,mike brown
August 17, 2009
i bought a jeep wrangler love it Gino was great to deal with and would go back to him and only him the staff seem very nice. the sale manager don't remember his name was horrible if i had one recommendatio with and would go back to him and only him the staff seem very nice. the sale manager don't remember his name was horrible if i had one recommendation to hall tat is to get rid of him he hurts them more then help him even if he is pleasant and not willing to go done bu for a company on the verge of bankruptcy come on. More
by ray-ray
Employees Worked With
Gino and sale manager
August 15, 2009
I went to this dealership on two occasions since moving to the beach 2-1/2 years ago. The first time I was looking to trade in a Ram 1500 Megacab on a Quadcab and I was told "I didn't know what the heck I to the beach 2-1/2 years ago. The first time I was looking to trade in a Ram 1500 Megacab on a Quadcab and I was told "I didn't know what the heck I was doing" for thinking about getting rid of my truck. Before moving to the beach, I had purchased 2003, 2004 and 2006 Dodge Rams (in addition to a 1998 Chevy Silverado, and a 2001 and two 2004 Grand Caravans and a 2005 Chevy Suburban) from a Dodge dealer in Farmville, whom this dealership could take some lessons from. Count 'em - 8 vehicles, one used and 7 new vehicles in 6 years! How would this salesman who doesn't know anything about me make a smart aleck comment like that? Also, he was doorside before I could even get out of my truck and I had to ask him to excuse me to get room to get out! All he wanted to do was push another Megacab with about 10K in dealer installed accessories (half that cost if I did it myself) and didn't bother to listen to what I had to say! He was insisting I didn't want to trade, that I should sell outright, or move into a more expensive truck ("Trade up not down man!" is what he said). I thought I was the customer - shouldn't my desires play into my own vehicle purchase at least a little bit? I also noticed a little added on slip of charges next to the sticker, increasing the price of the vehicle from sticker for the acessories. The price on the bed liner was almost twice what I paid by going directly to an installer. Be smart here - check your pricing elsewhere before going to Hall. Next? This guy literally grabbed my shirt sleeve when I said "Thanks" and started to get into my truck! What nerve! Is Hall this desperate for customers? I would see why if they treat people like this! In an attempt to be fair, I dismissed the treatment as probably a new salesman eager to get a commission...until my second visit, that is. The second trip to the dealership was last year (08). I had run into some credit issues after moving three times in two years due to the military and having to sell (and lose a lot) on a house. The salesman literally told me to "come back in a year or so once I was straightened out" and he would "hook me up". Keep in mind, he hadn't taken a credit aplication, and I hadn't even started talking about price or the type vehicle I wanted. I had merely asked about the financing options the dealership had outside traditional programs while browsing through trucks on the lot, explaining my situation. I will thank Hall Dodge for one thing though...due to their sales staff's actions, I found a wonderful Dodge dealer in Chesapeake at Greenbrier and a salesman whom I have purchased 2 new vehicles from in the past year. I read these other reviews from people and wonder where those sales folks were on my two trips? No matter now - I go to Greenbrier (since Haley in Farmville is just too far to drive) for my frequent vehicle trading habits. Sorry, Hall Dodge - your loss. On another note, Hall Dodge performed unapproved maintenence on several Government Services Administration vehicles belonging to my department, charging hundreds for unnecessary services and they are now no longer an approved vendor for our fleet vehicles. Seems the "sheister stereotype" is alive and well at Hall Dodge. More
by robfam6dad
Employees Worked With
Didn't bother to get names; read why!
August 14, 2009
First off, I want to say "Thanks to Hall Dodge!!!" I First off, I want to say "Thanks to Hall Dodge!!!" I told Curt that I was still trying to figure which vehicle to go with as far as F-150, Silverado First off, I want to say "Thanks to Hall Dodge!!!" I told Curt that I was still trying to figure which vehicle to go with as far as F-150, Silverado and the Ram 1500. After a month of doing research and speaking with people, I came into Hall Dodge and met with Curt and Mike. Curt gave me all the information I needed to make a smart decision and did not pressure me at all. That alone is very important to me. I came back two more times and on the final visit, we drove off with a 09 Dodge Ram 1500 with everything I wanted. The overall experience was extremely easy and very quick. Mike assisted me in having the vehicle delivered to the lot to expedite the whole process and the figures my wife and I were happy with. I have purchased vehicles in the past that I sat in the show room for hours on end and only became more frustrated as the day went on. Hall Dodge made everything happen quick. From the time i walked in and drove off, I was there 1 1/2 hours. Thank you! More
by Diverva1
Employees Worked With
Curt Cooper and Sales Manager Mike
August 14, 2009
Misty was very patient with me and made sure I got what I wanted. It took me 2 to 3 months to finally buy and she never complained one time. She's very professional and seems to enjoy what she's doing. Th wanted. It took me 2 to 3 months to finally buy and she never complained one time. She's very professional and seems to enjoy what she's doing. The financial manager, I can't remember his name, was equally patient and professional. More
by dknapp1
Employees Worked With
Misty Martinez
August 09, 2009
Didn't expect much when I walk into the dealership since I've been working with another dealership for two days to get a either a Town & country or caravan in the color I wanted but wasn't having any luck. I've been working with another dealership for two days to get a either a Town & country or caravan in the color I wanted but wasn't having any luck. Mr. Lape was great he answered all our questions, as well as the benefit of the caravan over the competition. He was true to his word he had us in and out within two hours of walking into the dealer. I will definitely use him again for the next purchase. I've already recommended him to my sister for her new purchase once she returns from deployment. It's such a joy to work with a sales person who knows their stuff and deliver what was promised. Thank Aaron for getting me into the vehicle I wanted without the hassle. You were extremely wonderful to work with, will definitely be telling my family and friends about your great service. More
by pinkylvman1972
Employees Worked With
Aaron Lape
July 23, 2009
This dealership was very helpful and was willing to help me find a new car loan that wouldn’t put me in a tight bind at the end of each month. The sales men and management went out of there way to help me g me find a new car loan that wouldn’t put me in a tight bind at the end of each month. The sales men and management went out of there way to help me get the price I wanted for my trade in and my new car. I would tell everyone to go there, great people that are not just looking to take your money. More
by vandaveer
Employees Worked With
david r jones (manager) arden fierman (sales men)
July 23, 2009
At first, I was satisfied with the service I received. However, after returning home, I discovered that I was definately overcharged for repairs received. I broke down on vacation and did not have much o However, after returning home, I discovered that I was definately overcharged for repairs received. I broke down on vacation and did not have much of a choice as to where my vehicle was repaired or when. The tow truck driver went to Hall as per instructions of the road side assistance service. My ignition cylinders and tumblers broke therefore, the truck was not driveable. I needed immediate repair due to being on vacation with out another vehicle. The total of my repairs was 471. 39 with most of it being labor fees. A friend who owns a garage at home gave me an estimate with labor and parts. His exact words were that I was "raked" on labor and that the repair to my vehicle should not have taken more than an hour. I was charged for 3 hours of labor. He also gave me prices of materials needed for the repair and when compared Hall overcharged for it as well. Also, my neighbor, who is the owner of the garage at which I purchased the vehicle, also said that I was overcharged in many ways. He said that an air filter was changed and should not have been. He also felt that shop materials and labor fees were excessive. I honestly feel that I was taken advantage of due to being on vacation. More
by ksheehan
Employees Worked With
John O'Brien
July 09, 2009
This is a Military and people friendly dealership. I have purchased 3 cars from them and they are hands down the best dealership. I would recommend them to anyone buying a vehicle. Starting off with the "mee purchased 3 cars from them and they are hands down the best dealership. I would recommend them to anyone buying a vehicle. Starting off with the "meet and greet" at the front door all the way to driving off the lot with a full tank of gas, this dealership customer service continues to be fantastic. There sales and finance staff worked with to ensure I received the best interest rate and the car would meet my daily needs. They introduce me to the service staff and ensured I knew all the functionality of my new vehicle. More
by wjg75
Employees Worked With
Dave Jones, Sales Manager
July 01, 2009
Salesperson was friendly, knowledgable, professional. Didn't feel like dealing with a car slaesman, just like working with a friend, a regular guy. Dealership provided car for overnight trial. Price ne Didn't feel like dealing with a car slaesman, just like working with a friend, a regular guy. Dealership provided car for overnight trial. Price negotiation was done fairly and professionally. Service folow up has been great. Sales Manager and Finance Manager also provided excellent service. More
by wmackie3
Employees Worked With
Curtis Cooper, Mike (Sales Manager), Finance Mgr
