
Hall Chrysler Dodge Jeep RAM Virginia Beach
Virginia Beach, VA
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1,033 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach
22 May 2011 I purchased a "used" Dodge Ram 1500 truck with 55,000 miles. Dealership gave me a 30 day warranty on the truck. I drove the truck less than 1,000 miles over the next 30 days. On the 3 truck with 55,000 miles. Dealership gave me a 30 day warranty on the truck. I drove the truck less than 1,000 miles over the next 30 days. On the 37th day after my purchase I had to pay over $500 to have the front driver side wheel bearing replaced while traveling over 700 miles for the July 4th holiday. Because this happened while traveling I had no choice but to pay for the repair to be able to get back home. The dealership states they have a XXX point inspection they perform on all vehicles before they put it on their lot for sale. Apparently that's not the case or they would have caught the driver wheel bearing and when I questioned them about their used car inspection process and asked them to help defray some of the cost for the wheel bearing they told me they could not help. They stated had I brought the vehicle to them for the repair they would have fixed it for "Free". I guess after you purchase a vehicle from Hall you shouldn't drive very far away just in case you have problems with the vehicle. I would not recommend this dealership to anyone. More
I have received excellent service and would definitely recommend Mr. Stackhouse to my friends and family! Mr. Stackhouse was very helpful, professional and caring. I am a first time buyer and that is why recommend Mr. Stackhouse to my friends and family! Mr. Stackhouse was very helpful, professional and caring. I am a first time buyer and that is why I was very happy to have a dealer like Mr. Stackhouse, who made my car buying experience so pleasant! More
Good experience, i got the 2012 Durango and the salesman, Mauri was very nice and patient. I would have like the price to be a little lower, but in the end i am happy with what i paid. Very good overall expe Mauri was very nice and patient. I would have like the price to be a little lower, but in the end i am happy with what i paid. Very good overall experience. More
Great sales man. Very helpful and patient. Sales Manager was friendly how ever when I showed him the listed price on my smart phone he refused to give me that price stating it was including rebates and disc was friendly how ever when I showed him the listed price on my smart phone he refused to give me that price stating it was including rebates and discounts that are in the note at the bottom of the page. No notes are on the moble site but he showed me the full website where it is. Price I was quoted was close to what it was on line anyway. In the finance office I was given the paperwork and told that the sales manager gave me 500.00 more in rebates. Then I pointed out that the price I was quoted to pay had not changed. Seemed the sales manager kept the price, added to the rebates so it would look better and raised the starting price in hope that I would just be happy with the bigger rebate. It took 15 mins of explaining this with both papers in front or the finance guy to understand that the two were different So what started out to be a no hassle price turned into a hassle and the numbers game on the price seemed a salesmans shady attempt at making the costumer not check numbers and just be happy they "found" more rebates. If I go back you can bet I will watch the numbers again. More
By far the best car buying experiance I have ever had. My salesman was Travis Parker, He provided five star customer service. Travis, the managers and financial department were top notch and very caring. Tha salesman was Travis Parker, He provided five star customer service. Travis, the managers and financial department were top notch and very caring. Thanks for the great experiance. More
The sale was easy and quick. The sales associates were all nice and friendly. Very outgoing staff. The finance manager was polite, detailed and descriptive. Sales associate and manager were upfront and ho all nice and friendly. Very outgoing staff. The finance manager was polite, detailed and descriptive. Sales associate and manager were upfront and honest, very trustworthy and knowledgeable on all accounts. All staff was polite and helpful. Environment was relaxed and welcoming. Sales associates were not standing in circles on the lot ready to fight over you like in most places, which is a HUGE plus in my book. Great deals, very nice and clean cars. Staff doesn't try an oversell you or make you feel like you have to spend outside your price range. Highly recommended and will purchase from again in the future as well as recommend to all I know are looking. More
This is our second Jeep purchase from Hall. Frank went to great lengths to make sure we got the exact vehicle we were looking for. We also got a really good deal on our trade. Frank and Alex understood to great lengths to make sure we got the exact vehicle we were looking for. We also got a really good deal on our trade. Frank and Alex understood that we didn't have a lot of time to fill out all the paperwork. They took that to heart and had us in and out very quickly. We would definitely recommend working with Frank and Alex and Hall. More
I went in to Hall Chrysler Dodge Jeep Ram as a first time car buyer. Pedro "Pete" Vasquez got right to work with helping me get everything taken care of quickly and correctly. His friendly, outgoing personal car buyer. Pedro "Pete" Vasquez got right to work with helping me get everything taken care of quickly and correctly. His friendly, outgoing personality made the experience much more enlightening and not stressful at all. I purchased a 2010 Dodge Caliber September 21, 2011, and I could not be happier with my first car buying experience. More
I purchased a 2011 Chrysler 200 Touring Sedan on Saturday, September 24, 2011! I want to acknowledge the following employees of the Hall Automotive dealership. Specifically the Hall Chrysler Jee Saturday, September 24, 2011! I want to acknowledge the following employees of the Hall Automotive dealership. Specifically the Hall Chrysler Jeep Dodge dealership: Pedro "Pete" Vazquez, Ken Gregory, and Alex Caver. When a customer comes in for business, and this is true for any business, but especially an automotive dealership, a customer really hopes for a great, solid experience....one where their goals are heard,appreciated and respected. Decisions in purchasing a vehicle are huge and can be quite complicated. These "3" gentlemen made my experience really wonderful. A trio of angels, I say! I hope to have a long lasting relationship with Hall Chrysler Jeep Dodge due to these outstanding employees who really do understand "Customer Service", and going "The Extra Mile". Thanks again Hall Chrysler Jeep Dodge!!!....and Chrysler for engineering such an outstanding ride! Sincerely, Darlene M. Hoffman More
I could not have been more pleased with my buying experience. Everyone was friendly and courteous and I never felt pressured or uncomfortable as I usually feel at other dealerships. experience. Everyone was friendly and courteous and I never felt pressured or uncomfortable as I usually feel at other dealerships. More