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Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

Virginia Beach, VA

3.4
183 Reviews

183 Reviews of Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

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April 07, 2020

No complaints, arrived at my appointment time, waited 2 hours. Customer Service area clean as always. Wasn’t aware of Oil Packages, during check out I purchased one of the Oil Change Packages. More

by dkearney26
Recommend Dealer
Yes
Employees Worked With
Jon Bailey
Apr 07, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2020

Fast Oil Change. I was in and out in less than 45 minutes. Great People and a Fast experience. In and out! Jon was Awesome. More

by Nicolefrncs
Recommend Dealer
Yes
Employees Worked With
Jon Bryner
Apr 06, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Hi Nicolefrncs, thank you so much for your positive comments about Hall Chrysler Dodge Jeep Ram Virginia Beach! We want all our customers to feel this way when leaving our dealership!

April 01, 2020

Hall Chrysler Dodge Jeep in Virginia Beach always provides a premier customer service experience. They are very conscientious and professional. I’ve been taking my car there for over five years now a More

by Angela Lenore
Recommend Dealer
Yes
Employees Worked With
Jimmy Sauceda, Jon Bailey
Apr 02, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Angela, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Hall Chrysler Dodge Jeep Ram Virginia Beach

March 29, 2020

Did a drop off service for a diagnostic test on the possibility of an oil leak. Turned out to nothing. It was a previous one. More

by Skinny
Recommend Dealer
Yes
Employees Worked With
Jon Bailey
Mar 30, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Hi there, thank you for sharing your positive experience. We hope you continue to choose us for all your automotive needs! Take care!

March 29, 2020

Andy the mechanic ( don’t know his last name) was excellent. Jon Bailey was communicative and very pleasant. Good experience overall. They went above and beyond More

by Justandi
Recommend Dealer
Yes
Employees Worked With
Andy (service tech), Jon Bailey
Mar 30, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Justandi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chrysler Dodge Jeep Ram Virginia Beach!

March 28, 2020

Robert was courteous and very helpful!I did not expect Robert was courteous and very helpful! I did not expect to get service that quickly but Robert promised to get in done by a specific time and he did More

by Journey 175
Recommend Dealer
Yes
Employees Worked With
Robert Evangelista
Mar 29, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2020

Dodge Hall Dealership is the best. Excellent service. The best customer service with a very clean facility. They even have Beveridge to accommodate you while waiting. More

by Tommy
Recommend Dealer
Yes
Employees Worked With
Jamie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bryner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Ann Caruso, Katie Ann Heafner, Vickie Elkey, Amber Parker, Jon Bryner, Joseph Lucey, Kahari Price
Mar 25, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Hi Tommy, thank you so much for your positive comments about Hall Chrysler Dodge Jeep Ram Virginia Beach! We want all our customers to feel this way when leaving our dealership!

March 22, 2020

Very kind people. Prompt service. Prices are a bit higher than you’d expect, depending on what you need done. I would just ask that whoever answers the phone doesn’t hang up so quickly before I can say “bye More

by Usurfchris
Recommend Dealer
Yes
Employees Worked With
Jon Bailey
Mar 23, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Usurfchris, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Chrysler Dodge Jeep Ram Virginia Beach!

March 20, 2020

I’m still having issues with my vehicle that I have taken to them twice now. I’m No longer confident they know how to fix it. More

by Adrian Fuller
Recommend Dealer
No
Employees Worked With
Jeff Bryner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Adrian, thank you for your feedback. It is our understanding that you’ve recently been in contact with our Service Lane Manager, Ken Cascella, regarding your experience and had an appointment to see us on Monday. If you have any questions before your next visit with us, please do not hesitate to contact Ken directly at 757.498.2200. Thank you.

March 18, 2020

Jeff in the service department was very easy to deal with and kept me up to date every step of the way. He made part of the experience enjoyable. I give him 5 stars. The dealership needs to update webpag More

by BretZimmerman78
Recommend Dealer
No
Employees Worked With
Jeff Bryner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Hall Chrysler Dodge Jeep RAM Virginia Beach responded

Thank you for your feedback. Our Service Manager, Jimmy Sauceda, would like to opportunity to discuss your experience with you personally. Unfortunately, he has been unable to reach you via phone up to this point. At your convenience, please contact Jimmy directly at 757.498.2200, or private message us and provide your preferred contact method and the best time to reach you. We hope to speak with you soon. Thank you.

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