Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hall Ford Elizabeth City
Elizabeth City, NC
479 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
479 Reviews of Hall Ford Elizabeth City
December 25, 2014
Terrible business. Terrible business, no customer loyalty, i bought a new car from them in june of 2013 that they tried to sell to me at 39k (sticker price) and after sp Terrible business, no customer loyalty, i bought a new car from them in june of 2013 that they tried to sell to me at 39k (sticker price) and after spending 5 hours there i finally got the car for 34k, a year later i go just to look at some other cars and they asked me if i wanted an appraisal, i said sure, they came back told me 22.5k is what my car was worth, in one year a car that was worth 39k to them is now worth 22...xxx...no way, my cars private sale value is 31k right now... theres a sucker born every minute, if your one of the,m then this place is for you, dont buy from here you can cant a far better deal in VA. More
by chancejat
Employees Worked With
ford manager
December 06, 2014
experience at hall Just bought two car from Hall Ford and I couldn't be more satisfied with the vehicle's I got. The service was wonderful every employee was were frien Just bought two car from Hall Ford and I couldn't be more satisfied with the vehicle's I got. The service was wonderful every employee was were friendly and welcoming would recommend them to all my friends More
by ebrugger2
Employees Worked With
John S, tony, Steve. , John R Signorelli, Anthony A Marino
April 23, 2014
Beware of this Business, Go to Virginia This dealership and service is a joke. They are rude, unprofessional and do not know what they are doing. We have had nothing but problems with this This dealership and service is a joke. They are rude, unprofessional and do not know what they are doing. We have had nothing but problems with this dealership and will never go back. They didn't want to honor our warranty on our 2010 Hyundai Elantra when it was a defective transmission. We had to drive to Virginia to get it fixed. The customer service rep Amanda should be fired. She is very argumentative and rude. Then they used masking take to fix an electrical problem on our vehicle and had the nerve to blame it on another body shop. This place is a joke. More
by gandy78
Employees Worked With
Amanda, Nick Vendt ( general manager)
May 17, 2013
just bought my third vehicle from hall and i could not be more satisified. i will keep comming back. 2 of my purchases have been from mike patterson and the only reason the third wasnt is because he was off more satisified. i will keep comming back. 2 of my purchases have been from mike patterson and the only reason the third wasnt is because he was off ;(. i was wonderful working with mike and the team at hall. there was a big selection and i didnt have to spend all day there! More
by cklawson
Employees Worked With
mike patterson
May 15, 2013
Service department is POOR. We have a 2010 Hyundai Elantra with only 58,000 miles with a automatic transmission that was starting to run rough. When stopped it would race into gears or slip. We took i Elantra with only 58,000 miles with a automatic transmission that was starting to run rough. When stopped it would race into gears or slip. We took it in to the service department and they said to get a coolant flush and transmission flush. We did and the problem didn't go away. Then they told us that Firestone didn't put in the correct transmission flush which is a load of BS. It all comes down to they didn't' want to fix the problem and guarantee our warranty. We then took it to Priority Hyundai in Chesapeake Va. They helped us right away. Put in a new transmission and gave us a loaner car. I will never take my car or truck to Hall Ford Hyundai again. They are rude to their customers and do not know what they are doing. They could have easily fixed this problem. More
by AliceGandy
Employees Worked With
Amanda
May 29, 2012
Had been looking around for a few weeks for a used (new to me) auto. We went to Hall Ford several times and each time they treated us with respect and like we were their only customers, which we were not. to me) auto. We went to Hall Ford several times and each time they treated us with respect and like we were their only customers, which we were not. They got me in an even better car than I was originally thinking about! They also went above abd beynd on the financing! They are very professional and curtious. I will buy again from this dealership and refer them to all my friends and family! Thanks guys! More
by 2soulmates
Employees Worked With
Domenique Ballard
February 08, 2012
This team at Elizabeth City Ford were wonderful! I couldn't ask fir a better experience. This team went above and beyond to please me and make this a great experience. If there is an award for outstan couldn't ask fir a better experience. This team went above and beyond to please me and make this a great experience. If there is an award for outstanding customer service this location deserves it. Jeff took the time to explain everything in detail to me. They were excited for me. I will definitely do business there again. And I will recommend each and every one of the staff to anyone I come across that may looking for a new vehicle. Please send them all my best! More
by Rmanning
Employees Worked With
Jeff, Mike, Jaimie, the guys in service management, two gentrlmen I finance., Michael Anthony White Sr, Jeffrey Dennis
December 10, 2011
I can honestly say that buying a new car is not something I enjoy. That is where Hall Fords sales team excelled. Stephen was a pleasure to work with as his knowledge of the vehicle and not pressuring me allo I enjoy. That is where Hall Fords sales team excelled. Stephen was a pleasure to work with as his knowledge of the vehicle and not pressuring me allowed us to relax and make a decision. He went out of his way to give me the best deal I could find. When the preliminary paperwork was completed I was introduced to Steve and Toney from the F&I department. Once again, they went above and beyond to get us the best finance rate and were not pushy. Furthermore, they all brought to our attention additonal incentives that were available to us that we were unaware of. After a brief presentation and explanation of the extended service plan and paint protection products it was time to sign the dotted line. When I specifed that we weren't interested in the extra services, they valued my decision and we sealed the deal. More
by Loaded Pole
Employees Worked With
Stephen Schaeffer, Steve, Toney
December 09, 2011
Stephen was very helpful in my buying the Explorer. He knew all about the suv and how everything works. He told me to call anytime if I needed help. Also Stephen told me to come back and we would over the knew all about the suv and how everything works. He told me to call anytime if I needed help. Also Stephen told me to come back and we would over the Explorer again. Thank You Stephen More
by Maggie #1
Employees Worked With
Stephen Schaeffer
