Hall Mazda Volkswagen

Outstanding Customer Service I'd been to several dealerships in search of a new car. Mike at Hall Mazda Volkswagen was very friendly, knowledgeable and helpful. He listened and he I'd been to several dealerships in search of a new car. Mike at Hall Mazda Volkswagen was very friendly, knowledgeable and helpful. He listened and heard when I told him what I was looking for and in which price range, and worked with me to find a vehicle that fit. The financing professionals couldn't have been more helpful. All around great experience and I would definitely go back to buy another car. More

“Great Service Mike” -Goutham We recently bought Mazda 3 at Hall, everyone over there are very friendly and helpful. We worked with Mike Miroslaw, where he helped us in choosing th We recently bought Mazda 3 at Hall, everyone over there are very friendly and helpful. We worked with Mike Miroslaw, where he helped us in choosing the right options for our car and also he was very kind and polite. Thanks again Mike. More

Amazing service and zero pressure I worked with Mike Miroslaw and had a wonderful experience. He tracked down the exact CX5 that I wanted and when it came time to pick it up I was in a I worked with Mike Miroslaw and had a wonderful experience. He tracked down the exact CX5 that I wanted and when it came time to pick it up I was in and out in under an hour. He was able to setup my phone and showed me how to work everything. Andy was great with the paperwork, I couldn’t have had a better experience overall. More

Be purchase Easy purchase! Great to work with! Friendly and no hidden anything! Thanks Mike and Tom. Great team! Fantastic to work with. Would purchase again! Gre Easy purchase! Great to work with! Friendly and no hidden anything! Thanks Mike and Tom. Great team! Fantastic to work with. Would purchase again! Great More

Worst service ever I have bought 2 VW SUVs in the past 2 years, service for oil change or recalls have been a nightmare. My husband owns a TDI Tiguan and the mechanics a I have bought 2 VW SUVs in the past 2 years, service for oil change or recalls have been a nightmare. My husband owns a TDI Tiguan and the mechanics at this place do not know how to change the oil, when they do, they overflow the system despite having plenty of computer alerts telling them that they are. When we return the vehicle to get the problem fix they then put less oil than indicated just because they seem to cannot know how to do it the right way. All of these happened months ago, we gave it a chance and took the car back for a new oil change and this time (again) they state they need to keep the car over the weekend (despite the fact that the appointment for the oil change was made over a week ago ) because they have backed up work from the week. The do not offer any alternatives or provide service car. do they think people just have spare cars? We own cars because we need them not because we can spend 4 days + inconveniences for them to do something that should take them 30 minutes. This is ridiculous. I own a 2018 Atlas and same thing, the car has a nagging noise (that it did not have when we bought it), results of the mechanics inspection? Use it like that , the ones have the same noise that is just part of the car. If I wanted an old sounding car I would not have bought a new car to begin with! Incompetent is the only way to describe this place. As much I love VW I would never by a car here again. More

Amazingly Friendly Ricardo Rodriguez was amazing. Very quick to respond to email. When I went there in person he adapted to me showing up earlier than I said with my cra Ricardo Rodriguez was amazing. Very quick to respond to email. When I went there in person he adapted to me showing up earlier than I said with my crazy family and helped me find the perfect car after switching through multiple vehicles. He never seemed annoyed with us and he was very fun and down to earth. More

Poor quality vehicles, incompetent dealer experience! 1 star only because the staff has been courteous. However, the 2012 CX-9 I purchased new from this dealership has been nothing but problems (engine is 1 star only because the staff has been courteous. However, the 2012 CX-9 I purchased new from this dealership has been nothing but problems (engine issues causing the vehicle to fail emissions at 20k miles, complete brake replacement well before expectation, rear window washer issues, rear brake light issues, and transfer case needed to be replaced at 60k miles - to name a few). So many issues that Mazda provided an employee discount certificate to buy a replacement; however, Hall Mazda could not provide competitive pricing as I was able to get stronger offer from other dealers without even referencing the discount. During the last issues with Transfer Case replacement, the vehicle needed to be returned four times and we continue to have issues that are unresolved. Expect a dealer who will not root cause your vehicle issues, perform only the minimal fixes after they leave your vehicle in worse shape than you start with. Worst experience I have had, period. Going back to a reputable car company and dealership experience… More

Uber reimbursement beware Bought a 2015 Passat TDI (10733P) last month. Flew into Milwaukee airport and took an Uber to the Hall Volkswagen. Was promised by the sales and the Bought a 2015 Passat TDI (10733P) last month. Flew into Milwaukee airport and took an Uber to the Hall Volkswagen. Was promised by the sales and the manager I would be reimbursed for my Uber to the dealership. I've emailed them numerous times and still haven't not been reimbursed and it's been well over a month. So beware what they tell you. They are not completely honest this dealership! More

Sales Team at Hall Mazda Had a great experience with entire sales team, led by Mike Miroslaw. Interacted with Rebecca, Matt and Tom as well...from initial internet inquiry to Had a great experience with entire sales team, led by Mike Miroslaw. Interacted with Rebecca, Matt and Tom as well...from initial internet inquiry to completion of purchase of Mazda CX-9... all were cordial, responsive, informative, helpful and professional. Attention to detail was outstanding and efficient. We would highly recommend Hall Mazda. More

Hall Mazda We just purchased a Mazda CX5 from this dealership. Mike Miroslaw was excellent. This was a good experience, the best we have ever had. We never felt We just purchased a Mazda CX5 from this dealership. Mike Miroslaw was excellent. This was a good experience, the best we have ever had. We never felt rushed or pressured. Very professional and helpful. Management and financial department were excellent. I highly recommend Hall Mazda. More