Hall Mazda Volkswagen

Excellent Customer Service, Great Buying Experience I had a special buying situation since I bought a 2015 Golf SportWagen TDI while I was at work overseas in the oilfield, making the purchase a length I had a special buying situation since I bought a 2015 Golf SportWagen TDI while I was at work overseas in the oilfield, making the purchase a lengthy process and kind of difficult to maneuver logistically for the dealership, they hung onto the car and my deposit for me, no questions asked, until I returned back to the Continental US. They answered every question I had and worked with me on every detail needed and quite honestly, made a difficult buying situation absolutely pleasant to deal with!! I would highly recommend Tom, Jerry and the whole crew at Hall, they've got a premium inventory, and they are super to deal with, they even detailed my car and filled it up full with fresh diesel and DEF when I picked it up!! Can't get any better than that!! I will do business with them again and I definitely recommend them!! More

Great fly-in and buy experience I inquired about VW TDI on-line and received an immediate response. Spoke to Mike and Rebecca who were friendly and professional. I had several ques I inquired about VW TDI on-line and received an immediate response. Spoke to Mike and Rebecca who were friendly and professional. I had several questions about buying a car in another state and they walked me through the process. We set up an appointment and I flew to Milwaukee to complete the transaction. The car looked great and the prep by the service department was top notch. The purchase was straightforward and pleasant. Would definitely recommend Hall Imports to a friend. More

World Class Service Just wanted to reach out and let you know about my experience with Hall Mazda. I have purchased several cars in my life and I can honestly say I h Just wanted to reach out and let you know about my experience with Hall Mazda. I have purchased several cars in my life and I can honestly say I have never had a more pleasant experience than I have had over the past year with Hall Mazda. I leased my Mazda CX-5 back in May with the help of Patrick Flannigan. My wife fell in love with my car and we decided that once her Toyota lease was up that we would try to find another CX-5 to purchase. We looked online the past few weeks and found one that would be a good fit for her and our budget so I reached back out to Patrick. We came in last night around 5:30pm and by 8:30pm we were leaving with her new car. Patrick Flannigan, Max Stephenson, and Ziggy were all fantastic! I am forgetting the name of the woman who finished the paperwork with my wife because I had to leave but she was also excellent! It makes me feel good about the decision we have made to work with your dealership! Truly world class service! Thanks Chad More

Great Experience Had a great experience at Hall VW, and Scott H. was awesome. We drove all the way from Madison, and knew pretty much what we wanted and which car on Had a great experience at Hall VW, and Scott H. was awesome. We drove all the way from Madison, and knew pretty much what we wanted and which car on the lot we wanted. Scott H. helped reaffirm that was the car for us, and did everything he could to make it happen. Had the car looking sharp when we arrived to pick it up, and took the time to go over the tech stuff with my wife which was immensely helpful. Thanks again Scott for making the drive to Brookfield worth it! More

Don't sell a salesperson... And this place doesn't! Everyone hates that feeling of "being sold" .. I don't know what it is about it but it just doesn't work for lots of people. Being in sales myself, I Everyone hates that feeling of "being sold" .. I don't know what it is about it but it just doesn't work for lots of people. Being in sales myself, I absolutely dislike the sales tactics that are out in the sales world and I can spot them from a mile away. I purchased my "new" used car through Hall Mazda Volkswagen from salesperson, Scott Holpfer, and he was fantastic! I never felt like I was being "sold", and he seemed to care more about the relationship and what I truly wanted in a car than the deal getting done. The manager, Jerry, was also excellent and very kind. My favorite person there was the finance person, Brenda, wow did we have a great time in her office while I was signing paperwork. I have purchased and traded in a handful of cars throughout my driving lifetime, and I am sure when I say this was the best experience at a car dealership I have ever had! I'm sold! More

Mike Miroslaw is great Worked with Mike Miroslaw to purchase a 2012 VW Jetta SportWagen. Got a great deal and he is very low pressure. I hate doing to a dealership and getti Worked with Mike Miroslaw to purchase a 2012 VW Jetta SportWagen. Got a great deal and he is very low pressure. I hate doing to a dealership and getting the hard sell. Mike is the opposite of that in the best way. Very knowledgeable and kept me updated all throughout the process. More

Great experience I saw the 2019 Tiguan I wanted on Hall"s website. Scott in sales made sure it was prepped and ready to be inspected before I bought it. The car is gr I saw the 2019 Tiguan I wanted on Hall"s website. Scott in sales made sure it was prepped and ready to be inspected before I bought it. The car is great! Scott was so helpful and answered all my questions and spent quite a bit of time to explain and demonstrate all its features. I would only buy and have my cars serviced at Hall and have been going there for 25 years. If you need a car, try to have Scott be your sales person you will be happy you did. More

Great Dealer..Great Salesperson Recently purchased a 2018 VW Sportwagen from Hall Imports..what a great experience..everyone I was in contact with were friendly and professional..my Recently purchased a 2018 VW Sportwagen from Hall Imports..what a great experience..everyone I was in contact with were friendly and professional..my Salesperson was Michal Miroslaw..he was very professional and extremely patient..he answered all my questions ..he also helped me with my financing..I highly recommend Hall Imports..they make the car buying experience very easy and fun. More

Very pleased I am very pleased with my purchase of a new 2019 Jetta SE from Hall Volkswagen. The salesman I dealt with had a no nonsense straight forward no pre I am very pleased with my purchase of a new 2019 Jetta SE from Hall Volkswagen. The salesman I dealt with had a no nonsense straight forward no pressure approach that was perfect for me. We talked about my vehicle needs and wants and after test drives and comparison of features and costs and VW incentives we found the right car at the right price and I left with that information. “The way I do this is, you Think it over and call me if you want to move ahead, I won’t call you”. “Thanks for coming in”. “Nice to meet you”. “Glad I could help”. When I made my decision to purchase a few days later I was treated just as straight forward by the finance department and then because of a last-minute change in my work schedule the service department prepped my car a day ahead of schedule to get me on the road. Everyone I dealt with was very pleasant and about customer service. I give them Five Stars. More

Good Experience with Hall Mazda Overall I had a good experience with Hall Mazda. I bought a 2018 Mazda CX-5 from them. They did not have this car available at their dealership, so th Overall I had a good experience with Hall Mazda. I bought a 2018 Mazda CX-5 from them. They did not have this car available at their dealership, so they requested one from Madison and I was supposed to pick it up in 2 days. They called a couple days later saying that car was no longer available, but they found the same car in Illinois that they were having shipped to Brookfield. This only took 1 extra day, but was an extra day of paying for my rental. I picked up the car and everything went pretty smooth. Mike, my sales agent, showed me all the features of my car and demonstrated how everything worked. He hooked my phone up to my car right away so I wouldn't have any confusion doing it myself later on. The one issue was there was a large scratch on the driver's side passenger window. They didn't see this until right before I showed up, since the scratch was hidden under the window sticker. They said they would fix this for me for free. Mike was great and tried to make this process as easy for me as possible. He actually drove to my work to get my car and leave me a rental to drive, and he drove my car once it was finished back to my work. I really appreciated this since I didn't have to miss any work or get up extra early to drive to Brookfield before my day started. More