Hall Mazda Volkswagen

I recently purchased a New Mazda 5 after viewing every single vehicle with a third row seating option available at the auto show. The Mazda 5 fit our criteria of seating six adults but having more nimble single vehicle with a third row seating option available at the auto show. The Mazda 5 fit our criteria of seating six adults but having more nimble handling like a car and fitting in our relatively small garage. The gas mileage is also hands down the best of the non-hybrid options and the price is very manageable. We walked into the dealership and were immediately welcomed by a receptionist who flagged down a sales representative within seconds. We ended up working with Josh B. throughout the buying process. We were drawn to some of the nicer amenities in the grand touring (luxury) edition of the Mazda 5 but one of the big draws for getting it was the available manual transmission. Unfortunately, the manual trannie is only available in the entry level sport trim. I asked Josh if he could find a way to either get a grand touring van with a manual transmission brought in or otherwise get a sport version with a manual and add the seats and the bluetooth. He was unable to find anything in the website and the sales manager, Dan, didn't know of any option immediately available. They offered to try to track down some options and told me they would get back to me. In less than a day I got a text from Josh telling me they had found a manual transmission sport van that they could add heated leather seats and bluetooth system to. I went to the dealer I think the next day or the day after that and put down a small deposit so they could start customizing the van. in the week that it took them to get it all done and installed (impressively seamlessly, I should add), I got updates from Josh every day or every other day. Our van was ready for pickup a bit more than a week after that. The whole process was a pleasure. We have two high energy kids that often interrupted us during discussions and Josh was patient and helpful throughout. Van pickup was great. Josh went through everything in the van, including the bluetooth system and even helped us schedule our first service with the service dept. The whole buying/pickup process was very easy. Pricing seemed very fair, and service was beyond expectations. The finance dept didn't pressure me to get any warranties or service plans that I was unsure about and even talked me through a decision to not get a couple of things that weren't worthwhile based on my vehicle and its use. I've only ever bought one other vehicle new and in that occasion I remember being pressured to get the gap insurance. No such thing here. It was explained, I was allowed to say yes or no, and then on to the next item. Loved it. I now have a one of a kind customized Mazda 5 that has everything we wanted on it and nothing we didn't. I have not had any service visits (oil change, etc) yet, but at least my buying experience was great. More

Doug is a professional with an EDGE(Every Day Gives Everything). He is focused on not just meeting, but surpassing your needs in finding a new or used car. He is a pleasure to work with and makes you Everything). He is focused on not just meeting, but surpassing your needs in finding a new or used car. He is a pleasure to work with and makes you feel like an owner when you meet him. I will be back to purchase me next car from Doug and you should too. More

We have purchased cars from Doug Shultz at Hall since 1989. Since we both get new cars every three or four years, that is a lot of vehicles!We always check internet pricing and other dealer pricing. Do 1989. Since we both get new cars every three or four years, that is a lot of vehicles!We always check internet pricing and other dealer pricing. Doug finds the right car for us at the right price. He is friendly, thorough, professional and one of the hardest working people we have ever met. When he makes a promise, he delivers. More

Doug has helped friends of our family for years and when my wife wanted a new Mazda it was our turn to visit Doug. Just as I had heard Doug was very professional and easy to deal with,my wife and I are the my wife wanted a new Mazda it was our turn to visit Doug. Just as I had heard Doug was very professional and easy to deal with,my wife and I are the type of people that look for a car when the dealership is closed to not be bothered by typical sales people. Doug is not typical and that is why he has been so successful in this industry. We highly recommend giving Doug a call for your best no-hassle deal! We are now on our second Mazda with Doug! More

We've been doing business with Doug Schultz for twenty years and have been happy and very satisfied with every purchase including our last purchase of our 2012 TDi Golf Volkswagen. He is thorough, twenty years and have been happy and very satisfied with every purchase including our last purchase of our 2012 TDi Golf Volkswagen. He is thorough, knowledgeable and wastes no time finding what we want in friendly and congenial manner. I was thrilled to drive off the lot in my new, red! sporty, diesel fueled Golf. We recommend Doug /Hall Mazda Volkswagen when we hear of others in market for new car. Thanks again, Doug! More

Helped my daughter by a new 2014 Jetta. The entire transaction was pleasure. They are fair, easy to work with, do what they say and do it pleasantly. I recommend this dealership. transaction was pleasure. They are fair, easy to work with, do what they say and do it pleasantly. I recommend this dealership. More

We flew in from NYS to purchase a used vw and we were not treated well at all. Gave us a hard time about price, items missing from car that were supposed to be included with car and now wanted to charge us f treated well at all. Gave us a hard time about price, items missing from car that were supposed to be included with car and now wanted to charge us for the items. Got 50 miles away from dealer then find out cruise does not work air pressure light stays on. This is the worst dealership I have every been to. Buyer Beware. Service dept could not answer any questions about the working parts of car. They should be ashamed of themselves. I cannot understand how anyone can give them a good review. They must be friends of the dealership or family. This car had only 25,000 miles and was pre-certified I cant understand how it could be with all the things wrong at time of purchase. Also the oil was dirty dirty dirty so I am sure that was not changed. BEWARE BEWARE BEWARE More

Lynn was great to work with. She's really nice and was super helpful- made the experience pain free. I was impressed with their overall selection of used vehicles, not a bad car on the lot. was super helpful- made the experience pain free. I was impressed with their overall selection of used vehicles, not a bad car on the lot. More

I have owned 4 Volkswagen Jettas and all of them have been serviced at Hall for either mechanical and/or body repairs. Any concern that I would ask them to address were investigated and explained to me i been serviced at Hall for either mechanical and/or body repairs. Any concern that I would ask them to address were investigated and explained to me in terms that I could understand. My last repair was quite extensive but Sean Westhouse, my service advisor, provided timely updates on where they were in the repair process as well as provided me with transportation while my car was being serviced. I can always count on Sean to accommodate any concern I have with my vehicle from the extensive repair I recently experienced to the replacement of a bulb in the headlight. Overall, Hall Imports has continually demonstrated excellent customer service and superior quality in the work they do. I will continue to bring my vehicle here for service. More

Sean W. goes above and beyond. He is courteous, professional and thorough. He makes sure that he is always available and follows up in a timely manner. His service and demeanor are impeccable. He c professional and thorough. He makes sure that he is always available and follows up in a timely manner. His service and demeanor are impeccable. He can anticipate needs beforehand, takes care of the situation, and makes car care easy for the consumer. I've never had such a great experience with my car- or any other service- like this since moving to Wisconsin. Sean W. and Hall Imports are a pleasure to work with. More