Hall Nissan Virginia Beach

Communication is not great! Before she tells customers something she needs to find out the correct information 1st. Before she tells customers something she needs to find out the correct information 1st. More

My initial visit here was pleasant . However 3 different times I have bought my car back due to something being wrong with it . Each time they told me the car was okay . The very last ti However 3 different times I have bought my car back due to something being wrong with it . Each time they told me the car was okay . The very last time I had to get my car towed to the shop because a message came up saying “ engine malfunction reduce power “. Once getting my car towed they looked at it 2 days later and stated nothing is wrong . They can’t recreate the problem . The general manager then stated he would switch me into something else . Which of course means they know something is wrong with the car . He got me approved for a 2024 Altima , however my car payment was going to go up an extra $200. This place is such a rip off & just trying to sale to everyone who falls for their crap . Make sure if you go here you take a mechanic with you . I will never go back again , and will not recommend anyone . More

knowledgeable. I highly recommend him to everyone. We have bought 7 vehicles from Hall Nissan and Reggie Scott has been our Sales representative. He is like family I highly recommend him to everyone. We have bought 7 vehicles from Hall Nissan and Reggie Scott has been our Sales representative. He is like family to us. Thank you Reggie for making buying a car smooth and easy. Thank you Tamara Anderson More

Unfortunately, my experience with Hall Nissan was significantly tarnished by one employee. I had an appointment to sell my used vehicle, which had already been appraised by the dealership, and everyt significantly tarnished by one employee. I had an appointment to sell my used vehicle, which had already been appraised by the dealership, and everything was set to proceed. Nakiah Troullier informed me that she needed to re-appraise the car to verify the mileage since my last visit a week prior. After about 20 minutes, she returned, claiming the volume knob was malfunctioning, and offered to buy the car for the original appraisal price minus $1,500 to cover the cost of replacing the knob. I explained that the knob was functional and simply needed cleaning. After cleaning it, the volume control worked perfectly, so I returned to Hall Nissan within 30 minutes and asked Ms. Troullier to take another look. She agreed that the knob worked but then expressed doubts about its durability and refused to honor the original appraisal. When I pointed out her contradictory statements and how this was wasting my time, she responded, "I didn't tell you to come back," before turning her back and walking away from me. I had to ask other employees for her name because she left before I could ask further questions. I would not recommend buying or selling a vehicle with Ms. Troullier. While other staff members were friendly and helpful, my interaction with her was unnecessarily disrespectful and unprofessional. More

Did a amazing job with us today on 8/27/2024 it was the best experience best experience More

Amazing service every time I take my vehicle in. I appreciate them and their professionalism. I appreciate them and their professionalism. More

Mic made the car buying process easy. He was very professional at all times. He answered any questions we had and if he didn’t know the answer he did not hesitate to get the answers for u He was very professional at all times. He answered any questions we had and if he didn’t know the answer he did not hesitate to get the answers for us. Thanks Mic More

Yesterday was my 5th Nissan purchase so needless to say I have been very pleased with the dealership and the staff I have interacted with. Very helpful and responsive staff. have been very pleased with the dealership and the staff I have interacted with. Very helpful and responsive staff. More

Chris was very good about explaining everything about my car great job Chris great job car great job Chris great job More

Whenever I come to, he always makes me feelespecially because he knows that I need my vehicle fixed and he wants to make sure every customer gets a great satisfaction.I appreciate everything he does for because he knows that I need my vehicle fixed and he wants to make sure every customer gets a great satisfaction.I appreciate everything he does for all his customers More