Hall Nissan Virginia Beach

Great service Great, friendly, professional, reasonable rates. They work fast so you can go about your day with no fuss or bother. Their hours are good for me too. Great, friendly, professional, reasonable rates. They work fast so you can go about your day with no fuss or bother. Their hours are good for me too. More

Superior Experience I am so please to be an owner of a Nissan and to have the pleasure of dealing with such and outstanding dealership as Hall Nissan. I have always been I am so please to be an owner of a Nissan and to have the pleasure of dealing with such and outstanding dealership as Hall Nissan. I have always been treated so warn and friendly and truly feel valued as a loyal customer. I am especially fortunate to have Shannon Warren as my Service Advisor. Shannon is always so upbeat and friendly and truly wants to get to know and please her customers. She is extremely knowledgeable and attentive to every detail of the service being preformed on your vehicle. She keeps you informed as to the time associated with the service, then greets you warmly in the customer service lounge when the work is complete, She then takes you out to your vehicle, shows you what works was done, checks to see if you are satisfied with the work and then ask if you have any additional questions. It is such a pleasure to know that an employee and dealership really cares and values their customers. Shannon is such an asset to this fine organization and I am so lucky to have her as my Service Advisor. Thanks Shannon for another wonderful experience at this outstanding dealership. You are so customer oriented and your knowledge and expertise is always deeply appreciated. Here"s wishing continued success in the future,! More

A FLAWLESS WONDERFUL EXPERIENCE I live in upstate NY a 12 hour drive to VA but I was looking for a specific vehicle which I found at Hall Nissan in Virginia Beach through Autotrader I live in upstate NY a 12 hour drive to VA but I was looking for a specific vehicle which I found at Hall Nissan in Virginia Beach through Autotrader and I emailed Hall regarding the vehicle because I was unable to call. I immediately got a response from Ed about the vehicle, I had asked him for more photos so he jumped right on it and asked Tricia to work on it, with in minutes I had a personalized video emailed to me from Tricia. I emailed Ed letting him know I wanted the vehicle and would be there the following day he graciously let me know that they would hold the vehicle and would await our arrival. Our plans changed and instead of driving we flew into Norfolk and we were greeted by Diana who came to pick us up so we didn't have to rent a vehicle or take a taxi to get to the dealership. We had a very pleasant ride to the Hall Nissan where we were once again greeted with friendly faces and open arms from all the staff. Everyone could not believe we came that far for this vehicle but the reason for that is we could not imagine going anywhere else even if I found the same vehicle closer, it was like we were already part of the Hall family. Diana, Tricia, Ed and Paul made our purchase go very smooth and pleasant. Our short time at Hall was flawless and a very wonderful experience was coming to a close but before got on the road for our 12 hour drive home in our New used Nissan Pathfinder Platinum vehicle we were once again surprised by the hospitality and presented with a goody bag full of snacks for our very long ride home. When we are in the market again we will definitely make Hall Nissan our first choice but we will also make a vacation out of our road trip. I cannot say enough wonderful things about the family at Hall Nissan, you all have made our purchase a truly memorable experience and will always remember you!!! Best Terri & Kevin More

Shannon's Awesome I really enjoy working with Shannon she is prompt, polite and always there to help me when I need it. I will always request her to help us. I really enjoy working with Shannon she is prompt, polite and always there to help me when I need it. I will always request her to help us. More

Awesome service I came in for an oil change and to have my back hatch checked. It stopped working and a part needed to be replaced. My warranty was up but only expire I came in for an oil change and to have my back hatch checked. It stopped working and a part needed to be replaced. My warranty was up but only expired a few months ago. Shannon was able to take care of the issue for me free of charge. She also informed me a brakes I needed and had them replaced while the car was in for an oil change. More

Great service Service advisor Bernard has always been very helpful with regards to my repair. Thanks job well done. I look to working with my service advisor before Service advisor Bernard has always been very helpful with regards to my repair. Thanks job well done. I look to working with my service advisor before choosing my repair. More

Great buying experience This is my second time working with this Nissan location. I went here to look into trading in my car, everyone was so nice and about business, and pl This is my second time working with this Nissan location. I went here to look into trading in my car, everyone was so nice and about business, and pleasing the customer. Robert Morgan was awesome to work with, didn’t feel pressured into having to buy a car. Told him what I wanted and he really worked with me, and I’m pleased and happy with my new ride! Thanks also to Paul Troche for always being so professional. Great team here!!! Would definitely come back. More

Great service Bernard is always great to work with in the service department. He is always professional and provides great customer service. I recommend him to ever Bernard is always great to work with in the service department. He is always professional and provides great customer service. I recommend him to everyone! More

Length of time waiting. I went to this service department to investigate a noise coming from under my car. I had already succumb to the fact that I would be there most of th I went to this service department to investigate a noise coming from under my car. I had already succumb to the fact that I would be there most of the day. After a little less than 2 hours, I was surprised (and happy) Service Representative Bernard Branch approached me to say that my car was ready. He informed me that a heat shield clamp had broken off and was subsequently replaced. More

Great Service Advisor Went for an oil change, tire rotation, and brake flush. Had Crystal Fusion re-applied to my windshield. Bernard Branch took care of my car and got me Went for an oil change, tire rotation, and brake flush. Had Crystal Fusion re-applied to my windshield. Bernard Branch took care of my car and got me out in less than two hours. More