Hall Nissan Virginia Beach - Service Center

The experiences I have had with Mile One and Hall Nissan VB have been highly exceptional. My parents purchased my daughter a brand new vehicle in September 2023. Although I wasn't apart of that, my parents VB have been highly exceptional. My parents purchased my daughter a brand new vehicle in September 2023. Although I wasn't apart of that, my parents have relayed how thrilled they are with the purchasing experience. Fast forward to this week I noticed my daughter was due for service on her vehicle. I contacted Mile One who handles this for Hall Nissan VB. Brandi was very patient, pleasant and knowledgeable with all the questions I had. She was able to accommodate my pick up time request for early in the morning the very next day. What I loved the most about the service was the constant contact you receive. I got a text message when they left Hall and was on the way to pick up the vehicle along with a tracker so I knew exactly where they were at all times. While in route I received a 10 minute and 3 minute alert advising me where they were. Once they promptly arrived Jasper and Robert were professional and accommodating. I advised them I desperately needed the vehicle back by a certain time and they promised me they would alert the technicians and try their best to make it happen. And to my surprise I received the vehicle back within 2 hours as promised in perfect condition and service allowing my daughter was able to get to her school practice in time. Overall I am thankful for the pick up and delivery service Hall offers. 10/10 ... highly recommend. More

I was blessed to have found this place! Hall Nissan went above and beyond to get my 2009 NissanMaxima up and running right,Highly recommend,They have me for life...Thank You👍 Hall Nissan went above and beyond to get my 2009 NissanMaxima up and running right,Highly recommend,They have me for life...Thank You👍 More

I went in for inspection and Miss Allison was so patient and kind. Thanks for everything you helped me with.. I think you need a raise but keep up the good work and thanks for turning my day into a great da and kind. Thanks for everything you helped me with.. I think you need a raise but keep up the good work and thanks for turning my day into a great day after all, More

I wasn't pleased with the service I received from this employee, she ignored me when I came in and had no urgency with my situation. employee, she ignored me when I came in and had no urgency with my situation. More

I truly love going to this dealership! Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Bra Every time I go the service is excellent. Allison Prigrom was by far the most helpful associate I have seen. With the great leadership of Bernard Branch, these two make an unbeatable team. I truly can go on and on about these two, but to sum it up, they are both amazing. I will definitely be coming back because of their infallible service. More

Outstanding Experience today with Allison! !! She was prompt, informative and extremely helpful. Professionalism is absolute. !! She was prompt, informative and extremely helpful. Professionalism is absolute. More

Bernard was very rude and yelled at the staff in front of customers. Will not return customers. Will not return More

Bought an Altima from Carmax with some serious issues two days later. They told me I had to take it to the dealership (Halls Nissan) which was across the street. Maya was my service representative. All I can days later. They told me I had to take it to the dealership (Halls Nissan) which was across the street. Maya was my service representative. All I can say is two and a half serious issues ( the half was the mechanic who didn't tighten some bolts back and half a mile down the road I had to be towed back to shop) but Maya was on point and I was back on the road in 15 mins. Maya was great with her quick actions and awesome customer service. I give 5 stars to Maya! Ms. Shivers More

Excellent experience and service! Love bringing vehicle here! Joe was super helpful and nice and didn’t push me to do anything that I did Not feel was needed. Love bringing vehicle here! Joe was super helpful and nice and didn’t push me to do anything that I did Not feel was needed. More

Dwyan is one of the best he will go out of his way to make sure you are satisfied. Strongly recommend requesting him next time you schedule service at Hall Nissan VB! make sure you are satisfied. Strongly recommend requesting him next time you schedule service at Hall Nissan VB! More