Hall Toyota Elizabeth City - Service Center
Elizabeth City, NC

20 Reviews of Hall Toyota Elizabeth City - Service Center
I have been coming to this Toyota dealership for five years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh w years now. At first when it was not Hall but another named dealerships I first met Josh. I had some difficulty with another service writer and Josh was brought in to clean up the mess. I must say Josh was a true blessing. He was able to fix what the first writer did and put my mind at ease that my vehicle was in great hands. He was my writer for many years until his recent promotion to Service Manager but he still checks on me when I am in and ensures I am taken care of by his team. Danielle one of the newer writers is a fantastic and amazing addition. I went in and she knew exactly how I liked things and took care of me and my service needs 100%. 10/10 I highly recommend getting your vehicle serviced here and I highly recommend purchasing a car from here. Kris the GM is spectacular! Parts department was on top of making sure the back end of the house had exactly what was needed for my maintenance and recall. Ricky the new parts manager was very attentive as well as insuring my vehicle had the parts needed and was safe. Chrystal was simply awesome to chat with and make a long wait go by faster. The new hire Susan was fun to chat with and she also made the wait shorter. Overall shout out to Josh and his service team, Ricky and his parts team, to the guys in the back too Kris and the entire Toyota team thank you for making this a pleasant experience. Keep up the great work. Returning customer for sure. More
Hi Kris, this is Mary Bechstein. I was in there yesterday to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the custom to have my car serviced Jan. 15th, and it was so great to see that Josh is still head of the Service Department. He definitely cares about the customers!!! He always lets his customers know how important they are to Hall Toyota. He is so friendly, knowledgeable, and best customer service I have ever seen at any business ever! I have bought all my cars there, and one main reason is Josh!!! He has really made a huge difference in the Service Department. I sure hope he gets credit for the great work he has done to turn the department around for the better. The sales department could use a Manager like him because the difference he has made in Service is apparent to all the customers I have talk to! I want you to know Hall Toyota will continue to grow, and be great with Josh there. I also thank you for your hard work, and great customer Service you have given to me !! Keep up the great work for Hall Toyota. Mary Bechstein More
Service has been great. Bryan my service writer kept me up to date on the progress of my work. Thoroughly explained the recommended work and has answered all my questions throughly. up to date on the progress of my work. Thoroughly explained the recommended work and has answered all my questions throughly. More
Bryan Beamon is Awesome!! The reason why i keep coming back!! Everyone was practicing social distance as well, which made me feel very safe and comfortable! back!! Everyone was practicing social distance as well, which made me feel very safe and comfortable! More
Jamie Craig service manager and Joseph shop foreman did all they could to resolve slight vibration in new Tacoma. 2019 They will contact Toyota for follow up ! Excellent employees and commitment to cu all they could to resolve slight vibration in new Tacoma. 2019 They will contact Toyota for follow up ! Excellent employees and commitment to customer satisfaction!! Both very knowledgeable of their positions and attention to details . More
I did not intend on buying a new truck Saturday, just to entertain an offer for my truck as it was getting serviced. TJ did a great job of relaying information back to me from his boss. We hit on a number f entertain an offer for my truck as it was getting serviced. TJ did a great job of relaying information back to me from his boss. We hit on a number for my truck, and he showed me a truck I really liked. Deal done. More
Not military friendly Found out my service writer was let go just so GM could hire a friend. A retired Military veteran and he was a good one to boot. Plus seen a post on f Found out my service writer was let go just so GM could hire a friend. A retired Military veteran and he was a good one to boot. Plus seen a post on facebook and never noticed before but the only dealership in Elizabeth city that does not fly or have a US American flag flying over its dealership !!! Will not be going back and recommending to all active duty Military and retired military to seek other locations to do business with. Done with Toyota of Elizabeth City More
Thank You to Lorenzo White. If you are looking for a great car to ride in. Let me tell you go see Lorenzo White at Toyota of Elizabeth City North Carolina. Lorenzo is very inspir If you are looking for a great car to ride in. Let me tell you go see Lorenzo White at Toyota of Elizabeth City North Carolina. Lorenzo is very inspiring and helpful even when you are just there to get service. Thank you Lorenzo for all you do. More
Excellant service Our backup lights would stay on.Visited last week replaced backup sensor. Problem didn't go away returned this week Joushua Creech the service manager Our backup lights would stay on.Visited last week replaced backup sensor. Problem didn't go away returned this week Joushua Creech the service manager saw that the problem was correctly diagnosed this time and had our repair covered by the factory.very happy with the service and professional care that we received.Highly recommend this dealership and especially the service department Great job by Joshua and his team they have earned our families service business. More
Wonderful service Nice people really helpful very eager to help and were not pushy slot to choose from price was just what I was expecting great place Nice people really helpful very eager to help and were not pushy slot to choose from price was just what I was expecting great place More