The service I received was exceptional. My service agent was Arkja and her customer service is top notch. She identified the problem with my vehicle and explained the process. After having my car told she remembered me and identified my voice when in person from my first phone call interaction. I was updated on the progress.
I was very confident with my car being repaired based on the service I received.
Returning the rental and picking up my car was a delight as well- the service manager was great too.
Your organization is such a delight even when dealing with a stressful situation... i.e my engine shutting down completely and four other recalls .
Keep up the great work
Hallmark Hyundai always makes every effort to make their customers comfortable. I was greeted with a smile and kept apprised of my vehicle’s progress while I sipped Coca-Cola and ate snacks provided at no cost. I recommend this dealership for sure.
Marcelo was above and beyond with helping me get the car I wanted rather than suggesting other cars I’d be better off in, he made it work. I had spent 5 hours at the Ford dealership in Gallatin trying to get approved for a car only for the guy to come back saying “we got you approved” and when I asked how, all I got was an “I don’t know”. Marcelo on the other hand knew the answer to all my questions, I walked out of the dealership with the car I hated off my hands, and a brand new car. The whole dealership is superb and as friendly as can be. Definitely would recommend to anyone in the market looking for a car.
Everyone here was very professional. Even though it was my first time buying a car, they made the process easy for me and explained everything clearly and honestly.
John was very knowledgeable about the car I was purchasing and all of its features. He made sure that I knew how to work all of the new features on my car before I left, too. He even helped me link my phone to the car.
I would definitely recommend purchasing a car here.
It was my first time buying a used car, so I was a bit nervous going in- from the moment I walked in the door, the people at Hallmark Hyundai made me feel right at home. My salesman, Don, was absolutely incredible, being very helpful throughout the whole process, from test drive to insurance, without pressuring me in any way. I 100 percent recommend Hallmark Hyundai to anyone looking to buy.