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Halterman's Toyota - Service Center

4.6

150 Lifetime Service Reviews

1741 Paradise Trail, East Stroudsburg, Pennsylvania 18301

150 Reviews of Halterman's Toyota - Service Center

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September 09, 2018

"Very friendly and quickly service."

- Rosaesp

Professional staff, ready to help you in anything you need. The only thing I do not see right was that my car only have 10911 miles and in your invoice said that I requested Toyota care 20,000 miles. When in reality I did request the 10,000 miles not 20,000 miles service.

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Recommend Dealer
Yes
Employees Worked With
Garret Graver
Sep 10, 2018 -

Halterman's Toyota responded

Thank you for your feedback! We're glad to hear that the staff was helpful and made your experience a positive one. We look forward to seeing you again in the future!

September 08, 2018

"Great experience"

- Sieglelaw

Brian did a great job explaining additional recommended service options. I opted to add some additional maintenance then what I originally we t in for. Looking to keep my car on the road for a long time!

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Recommend Dealer
Yes
Employees Worked With
Brian in service
Sep 10, 2018 -

Halterman's Toyota responded

Thank you for providing is with your positive feedback and for the five-star rating! We're glad to hear that Brian was able to make your experience at our dealership a positive one! We look forward to seeing you again in the future!

August 30, 2018

"2 Hours Inspection "

- Annjesky

It took 2 hrs to complete a state inspection and once it was completed they claimed 2 of the same light bulbs were out which i paid for but really didnt see them change. Obviously the light bulb change is an assumption since they are hard to remove and it takes time to change. I just saw them quickly taking the car out after informing me about the light bulb. I'm also assuming it had something to do with the free inspection

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Recommend Dealer
No
Employees Worked With
Brandon Sargent
Sep 10, 2018 -

Halterman's Toyota responded

Thank you for your feedback. We apologize for any inconvenience you may have experienced at our dealership. If you would be willing, we would like to further discuss your experience. Please give us a call at (570) 722-5157 at your earliest convenience.

August 22, 2018

"Oil change and car inspection"

- Camryed

The service I received was good. All of the service staff were friendly and helpful. The oil change and car inspection was completed much faster than I expected. Good job as always!

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Recommend Dealer
Yes
Employees Worked With
BowTie Mike
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Courtney Dinkel
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 22, 2018 -

Halterman's Toyota responded

Thank you for your feedback! We're glad to hear that your oil change and car inspection went more quickly than you expected. We look forward to seeing you again in the future!

August 10, 2018

"Consistency"

- Pg0510

My husband and I have been coming here for years. You should know every time we come we have great service from Julie! It is nice to have consistency in at the service delivered each and every time. She's extremely helpful, professional, and a pleasure to work with every time. This company is very lucky to have her as an employee!

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Recommend Dealer
Yes
Employees Worked With
Julie Buskirk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 10, 2018 -

Halterman's Toyota responded

Thank you for taking the time to write this wonderful review and for the five-star rating! We're so glad to hear that Julie has once again make your experience at our dealership a positive one! We look forward to seeing you again in the future!

July 31, 2018

"Needed work"

- aepisorganics

Courtney is a patient beautiful person. She help me a great deal. Was very nice and understanding. Has a great smile and lots of knowledge.

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Recommend Dealer
Yes
Employees Worked With
Courtney Dinkel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 01, 2018 -

Halterman's Toyota responded

Hi Aepisorganics, I'm so glad to hear Courtney was a huge help and able to help you understand everything. She is a great team member to have on our Halterman's Team. Thank you for the wonderful feedback and taking the time to leave a 5 Star review. We look forward to seeing you at your next visit here at Halterman's. Tim Rowe

July 28, 2018

"My Comments"

- slamin

Ever since I met Miss Julie Buskirk from the service department she has always been very courteous and has always done and exemplary job in handling any requests that were needed. I highly commend her for her service and dedication at Halterman's Toyota. Thanks Julie Sammy B

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Recommend Dealer
Yes
Employees Worked With
Julie Buskirk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 01, 2018 -

Halterman's Toyota responded

Hi Sammy, We are ecstatic to hear Julie has been a pleasure to work with and has been dedicated to doing a great job here at Halterman's! We are happy to have her on our team and we really appreciate the feedback as well as the 5 Star Review! Tim Rowe

July 25, 2018

"Incredible service, felt informed and valued..."

- Rivera0901

Melissa in service was incredible to deal with. Ive had my vehicle their several times for regularly scheduled maintenance and serious repairs. Both times, I felt valued, informed thought out the entire process and felt like they were fighting for my benefit. If this is the way they treat customers who didn't buy their cars there, be assured they've earned my future car purchasing business.

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Recommend Dealer
Yes
Employees Worked With
Melissa McNeil
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 26, 2018 -

Halterman's Toyota responded

Rivera0901, Thank you for the Wonderful 5 Star Review and kind words! Melissa is definitely a Wonderful part of our team and I'm so glad she made you feel welcome, informed and valued as a customer. This is how we want each and every customer to feel when they leave Halterman's. Thank you again and we look forward to working with you in the future. Tim Rowe Marketing Director

May 16, 2018

"Very nice and friendly people i love to go there"

- Almonte1973

This is on the best place i ever been , their attention is marvelous there is no place like this one i love this place they make me feel like at home

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Recommend Dealer
Yes
Employees Worked With
Kristie Finkel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 18, 2018 -

Halterman's Toyota responded

Hi Almonte1973, Wow! Thank you for the kind words and the amazing 5-Star Review! We are so glad to hear Kristie took great care of you while here at Halterman's. This is what we strive for every customer to be able to say. If you ever have any questions feel free to let me know. Thank you, Tim Rowe Marketing Director

April 19, 2018

"Always courteous and helpful"

- efierman102

I've started using the service department at Haltermans quite frequently over the past few months and I have to say I am more impressed every time I bring a vehicle in. From start to finish I am always kept in the loop about how each repair is going, and never at any point do I feel as if i'm being pointed in the wrong direction. The advisors are always smiling no matter how busy it gets, and the ladies at the desk always brighten up my day. Regardless of what type of vehicle you're driving, I highly recommend Halterman's service center for anything from an oil change to a frame replacement. I plan on being a customer of theirs for a very long time

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Recommend Dealer
Yes
Apr 19, 2018 -

Halterman's Toyota responded

Hi efierman102, Wow! We are So Happy to Hear your experiences have been wonderful this is Exactly what we strive for here at Halterman's. We want every customer to be happy, have fast service and feel they are being treated with a VIP Experience! Thank you for your amazing review and recommending our Services. We look forward to having you as a Customer for Life here at Halterman's. I hope you have a Great Day! Tim Rowe Marketing Director

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