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Hamby Automotive

Perry, GA

4.7
38 Lifetime Reviews Review Dealership

2000 Hwy 41S

Perry, GA

31069

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38 Reviews of Hamby Automotive

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April 27, 2021

"Absolute horrible experience! After reading all the..."

- CHUCKPAYNE1

Absolute horrible experience! After reading all the reviews on Hamby it further questions why my experience was so poor. I brought in my 1 of 5 2009 ZRI with 9,900 miles on it. My wife and I are relocating back to the Georgia area. My clutch failed during a Friday afternoon drive. The tow driver recommended Hamby Chevrolet so I decided to try them. We delivered my ZR1 and was greeted with a cold attitude and a statement, "just drop your car off". I was shocked and left with not many options at 5:00pm on a Friday. I expressed multiple times, could you please prioritize my ZR1 to complete it and possibly store it inside as it waits. That question was met with a quick NO, we don't have room. As a dealership with an empty showroom should surely understand a rare ZR1 in like new condition can be used as a marketing tool. Continuing with this terrible experience, I contacted Hamby on Monday for a status update that ended with a non-interest in fixing my car a priority. The saga went on through a complete week while my ZR1 sat through two weekends while sitting outside through a storm. My ZR1 has never stayed outside in its 9,900 miles. I contacted Hamby service every other day to get an update on my vehicle and drove by multiple times to witness my car sitting in the parking lot. When I picked up my ZR1 I stopped at the service department to get waved away to go to the cashier. There was no warm welcome and explanation of the service provided to my vehicle. Additionally, after inspecting my ZR1, I discovered a few minor scratches and handprints on the fender as if the mechanic didn't use a protective cover. Further, I was charged 25% more than the quoted towing price provided by the tow company. I expressed to both the service department and tow driver that I would prefer to pay for the tow when I dropped my car off. They assured me it was not a problem to pay for the tow through Hamby service invoice. Sure was ok with a 25% markup! I advise anyone with a high-end Corvette or any high-end vehicle not to take it to Hamby service department. From the ratings on line, my experience could have an unknown factor that may be limited to only a few. Please explain why my experience resulted so poorly.

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Recommend Dealer
No
Employees Worked With
Brian Shelley
March 30, 2021

"Awesome customer service. Took my 2017 Cadillac CTS for..."

- stevie300

Awesome customer service. Took my 2017 Cadillac CTS for scheduled oil and tire rotation service. Was met with a smile .They went over all the scheduled maintenance before taking it back. I explained that I had a bad CUE display that needed looked at. Quick service done professionally. Car was as clean as when I arrived. No smudge marks,or oily finger prints. Upon going over my work sheet for the total I was told that the CUE display was indeed bad and that they had already ordered a new one and all was covered under warranty. I've bought new vehicles from Hamby's and get service done there. By far, hands down no better place for all your vehicle needs!!

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Recommend Dealer
Yes
Employees Worked With
Terri
December 16, 2019

"Great customer service-explained everything to me-not..."

- David R Smith

Great customer service-explained everything to me-not long waiting and Ernie was exceptional and answered all my question regarding new vehicle.Very well pleased

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Recommend Dealer
Yes
Employees Worked With
Ernie
December 13, 2019

"Great Experience with new purchase..."

- stephen.putnam

I felt welcomed the moment that I walked into the dealership. I requested a test drive on line for a 2015 Chevy Colorado. The vehicle was ready to go once I arrived. The staff was very professional and attentive. I enjoyed my time spent at Hamby and will return there for future vehicle purchases.

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Recommend Dealer
Yes
Employees Worked With
Stacy
November 29, 2019

"Great experience. Sales staff were attentive and..."

- bobby.cox

Great experience. Sales staff were attentive and professional. Listen to my my wants and were not pushy. This is my second purchase and will be my go to dealer from now on.

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Recommend Dealer
Yes
Employees Worked With
Ed
November 20, 2019

"Very pleased with the service that we received at Hamby...."

- Deneen

Very pleased with the service that we received at Hamby. Our salesman Ed, was very professional , polite, and friendly. We will definitely return if and when we decide to trade.

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Recommend Dealer
Yes
Employees Worked With
Can’t remember
October 29, 2019

"Awesome Dealer for a Lifetime"

- Corvette Fanatic

Hamby is my #1 go to dealership for not only service but for new purchases. I have never had a bad experience with their service department or their sales staff. Will continue the relationship for years to come.

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Recommend Dealer
Yes
Employees Worked With
Terri Bachelor
October 26, 2019

"Service dept"

- Terrence

It was a professional , prompt, and courteous visit. I even got a recall issue fixed before I was notified by GM their was even a recall on my vehicle.

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Recommend Dealer
Yes
Employees Worked With
David Mcinvale, and another who’s name I didn’t get.
August 12, 2019

"Hamby review"

- Jsrydzew

Great sales experience and Ernie made sure everything was explained and set up account with on star etc. Mr Hamby was there to seal the deal and was great to work with.

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Recommend Dealer
Yes
Employees Worked With
Ernie and Mr Haby himself
August 05, 2019

"Courteous and professional. "

- TnRandy

Staff was courteous and professional. Brian explained the problem to me. Notified me the expected time that my vehicle would be ready. Gave me the price upfront.

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Recommend Dealer
Yes
Employees Worked With
Don and Brian.
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