Hamilton Mazda - Service Center

Ryan is very helpful, they were short on technicians though so the service took a bit longer than usual but appeared to still be done in a somewhat rushed fashion, the cover wasn't removed from the engi though so the service took a bit longer than usual but appeared to still be done in a somewhat rushed fashion, the cover wasn't removed from the engine and an animal's nest was found in there after the service. More

We recently had our 2018 Mazda CX5 in for an oil leak. Unfortunately the vehicle required a new head for the motor. Benito or service manager was incredible. He apologized and let us know that the part w Unfortunately the vehicle required a new head for the motor. Benito or service manager was incredible. He apologized and let us know that the part was on back order and would take several weeks to get. Before I could even ask any questions, Benito let me know that he had a loaner car available for me to use. Benito was courteous and professional throughout the entire repair. He commented with me weekly keeping me posted on the progress of the repair. This is our second Mazda CX 5. I also have a 2014 CX 5 which we love. The customer service at this dealership is superb, from Neil who sold us the car to Benito who has taken care of us through this warranty process. Hats off to this team and how they represent your brand. This is why I will continue purchasing Mazda's from this dealership. We have two Mazda's parked in our driveway all the time. I have had several friends and family say to me "You really like your Mazda's". I tell them why we like the brand and especially how the team at the dealership takes care of us. Thank you Benito for your assistance throughout this entire process. You made my wife and I feel that we were in good hands. More

Always very clean and the front desk is friendly. Very efficient too and rarely a long wait time. Very efficient too and rarely a long wait time. More

Exceptional service staff. Everyone was friendly and knowledgeable. The entire process was efficient and organized. Everyone was friendly and knowledgeable. The entire process was efficient and organized. More

Excellent customer service. Car is running good after oil change . The waiting was not long. Car is running good after oil change . The waiting was not long. More

Great service and they fit me in at the last minute. I so appreciate the service and professionalism! I so appreciate the service and professionalism! More

Professional and Courteous service. I dropped off car and picked it up in the evening. I was sent link to actual inspection video performed on my car. Impressed! I dropped off car and picked it up in the evening. I was sent link to actual inspection video performed on my car. Impressed! More

Prone to looking for things for you to spend money on, but the quality of service and repairs is good. but the quality of service and repairs is good. More

Great service. Car was done quickly. Communication was excellent. Will use them again for sure. Car was done quickly. Communication was excellent. Will use them again for sure. More

Friendly and professional service. Transparent about all charges and provide accurate time estimations for services rendered. Transparent about all charges and provide accurate time estimations for services rendered. More