Hamilton Volkswagen

Fantastic experience all around. We would highly recommend Morris for your car buying experience. We felt as though we were very well taken care of from introduction all the way thro We would highly recommend Morris for your car buying experience. We felt as though we were very well taken care of from introduction all the way through the buying process. He took the time to show us features before and after the test drive unlike some other dealerships. Would definitely purchase another vehicle from Morris and Hamilton VW again. More

This dealer is always reliable. I've been using this dealership for over 15 years and their service department has been outstanding. They always communicate what needs to be done ef I've been using this dealership for over 15 years and their service department has been outstanding. They always communicate what needs to be done effectively and ensure to detail the cost as well so there are no surprises. More

Everyone I spoke with whether on the phone or in person in service.were professional and helpful with amy questions and concerns. in service.were professional and helpful with amy questions and concerns. More

The dealership was courteous and fast with the work completed. I always feel welcomed and valued at the dealership. completed. I always feel welcomed and valued at the dealership. More

I spent $550+ for a 70k mile service, I think it’s overpriced. I really doubt the quality of the maintenance itself …they didn’t even clean my car well. When I called to quote they refused to tell and overpriced. I really doubt the quality of the maintenance itself …they didn’t even clean my car well. When I called to quote they refused to tell and said would depend on the actual services, but when I walked in, it’s a set price without providing an itemized list or detailed explanations. The receipt is not very clear about each service’s price other than just “included”. I’m disappointed by my first experience More

I am writing this to commend the exceptional service I received from the Service Manager Michael Kayes at Hamilton Volkswagen. From the moment I called, he was incredibly responsive and prompt in returnin received from the Service Manager Michael Kayes at Hamilton Volkswagen. From the moment I called, he was incredibly responsive and prompt in returning my call, which I greatly appreciated. What stood out most was his approach. He was very relatable and truly listened to my concerns, making me feel understood as a customer. This was a refreshing change from the typical one-sided conversations you often have at a dealership. He went above and beyond by advocating on my behalf and working to ensure the service was not only done correctly but also at a fair and reasonable price. It's clear that he values his customers and is committed to providing great service. His professionalism and genuine care for my experience are the primary reasons I would choose to return to this dealership for any future service needs. More

Very easy process. Rick was very accommodating and available. I didn’t feel pressured at all during my experience. He listened to my wants and concerns and provided inf Rick was very accommodating and available. I didn’t feel pressured at all during my experience. He listened to my wants and concerns and provided information and options. Would highly recommend Rick and the Hamilton VW dealership. More

Mike was attentive and kept me updated with what is going on with my car. on with my car. More

Excellent service, quick turnaround, friendly staff, and my car runs smoother than ever—highly recommended! my car runs smoother than ever—highly recommended! More

Kayes ,, the young man at the front counter helped me with my phone and car play. He was amazing , polite and went through the process slowly . Showed me just how to use my car play properly etc . Which with my phone and car play. He was amazing , polite and went through the process slowly . Showed me just how to use my car play properly etc . Which when I bought my car it wasn’t explained to me the way he did. More