Hamilton Volkswagen - Service Center

Quality Service The Hamilton Volkswagen staff continue to provide excellent service in a timely and friendly matter. The texting communications made the service proce The Hamilton Volkswagen staff continue to provide excellent service in a timely and friendly matter. The texting communications made the service process less stressful, as I was able to directly communicate with the service staff in real time. I highly recommend Hamilton Volkswagen. More

Service The service I received at Hamilton Volkswagen was beyond exceptional. Ginny in particular was patient with the questions I had and answered all of the The service I received at Hamilton Volkswagen was beyond exceptional. Ginny in particular was patient with the questions I had and answered all of them. More

Perfect service Friendly staff, good loaners car, and that feeling of getting back into your car with confidence. For smaller services the waiting room is a good plac Friendly staff, good loaners car, and that feeling of getting back into your car with confidence. For smaller services the waiting room is a good place to be. More

Tire Repair My tire was losing air so I went to get it patched. Was told I needed a new tire. Worked with Ginnie Got two tires My tire was losing air so I went to get it patched. Was told I needed a new tire. Worked with Ginnie Got two tires More

Great service It's our second times to service department of this center. It's always a great experience. Tom is very friendly and helpful. We are happy with it! It's our second times to service department of this center. It's always a great experience. Tom is very friendly and helpful. We are happy with it! More

Hamilton VW service Ginny is the best. Very helpful and personable. She made it easy to get in and out of the dealership all while having a smile on her face. Ginny is the best. Very helpful and personable. She made it easy to get in and out of the dealership all while having a smile on her face. More

Great customer service. Ginny Palozzi and the whole service department are the best. They did a complete checkup on my car, listed what needed to be done. Ginny explained w Ginny Palozzi and the whole service department are the best. They did a complete checkup on my car, listed what needed to be done. Ginny explained why it was important and gave me information what was the most important to get done, the cost, how long it would take, and options. I contacted her and she worked with me in setting up another appointment. The service men who work on the cars are diligent in recognizing problems that may come home, when service should be done, and work in a timely manner. The waiting room there is comfortable and it has machines for coffee, coke, etc. I have always had excellent service there and would recommend it to anyone who has a Volkswagen. More

My experience The service center and sales team have always been a pleasure to work with. I have never had any complaints and would highly recommend this dealership The service center and sales team have always been a pleasure to work with. I have never had any complaints and would highly recommend this dealership to anyone. More

VW CC service and parts Ginny is always a pleasure to work with. She’s knowledgeable and forthcoming with what is needed. She won’t push sales or unnecessary work. She will a Ginny is always a pleasure to work with. She’s knowledgeable and forthcoming with what is needed. She won’t push sales or unnecessary work. She will advise you on what you need and when you need it. Hamilton VW is a great dealer for purchase/lease and service More

Last minute Tire Change I was very satisfied that after realizing my tire was damaged at about 3pm on a Saturday afternoon I was able to bring in my car and get a new tire pu I was very satisfied that after realizing my tire was damaged at about 3pm on a Saturday afternoon I was able to bring in my car and get a new tire put on. Great customer service! More