Hamilton Volkswagen - Service Center

It was a pleasant visit. The front desk was very helpful. And the waiting time wasn't long. Wish the waiting area can be bigger. And the waiting time wasn't long. Wish the waiting area can be bigger. More

I brought my 2014 Volkswagen CC R-Line in for a transmission fluid change & waited at the dealer while they worked my car. While waiting, I asked if they can change my air filter for me, I had purc transmission fluid change & waited at the dealer while they worked my car. While waiting, I asked if they can change my air filter for me, I had purchased already. The lady was very nice and said yes for a small fee. Very professional, friendly, & helpful. More

I brought my Jetta in for the A/C service special. The technician performed a thorough diagnosis, evacuated the system, checked for leaks and recharged the system with Freon. All work was completed satisf technician performed a thorough diagnosis, evacuated the system, checked for leaks and recharged the system with Freon. All work was completed satisfactorily and within the expected time-frame. Ginny provided a complete explanation of everything that was done, upon completion. More

Always a positive and friendly experience as they value the relationship. Keep coming back to this dealership as there is trust that has been built...,so much that our neighbors bought an atlas from Hamilt the relationship. Keep coming back to this dealership as there is trust that has been built...,so much that our neighbors bought an atlas from Hamilton too. More

Car was repaired to satisfaction. There were no issues with the service team. However the overall policy I call into question. If I have a recurring issue I however I have a reasonable expectation of havi with the service team. However the overall policy I call into question. If I have a recurring issue I however I have a reasonable expectation of having VW do proactive parts replacement in order to avoid future incidents. I was told that is not the policy and the repairs must be made ONLY when the component fails. Sorry to say but when I spend $45K on a vehicle I expect a better approach than that. This analysis is in no way critical of the local service dept but rather the company itself. More

Excellent service.However, a survey requiring a 25 word Excellent service. However, a survey requiring a 25 word minimum may determine if this survey is ever answered again - even when the service is excel Excellent service. However, a survey requiring a 25 word minimum may determine if this survey is ever answered again - even when the service is excellent. Dealer Rater should have the professional decency/integrity to not "demand" a minimum response, or make requirements for any survey questions! More

The personal are very helpful and accommodating. 👏🏻👏🏻👏🏻👏🏻👏🏻Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm did bbb uuuu ppp uuubmmm uuu uuu uuu iii uuu uuug ugh huh jgokvjfh upv accommodating. 👏🏻👏🏻👏🏻👏🏻👏🏻Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm did bbb uuuu ppp uuubmmm uuu uuu uuu iii uuu uuug ugh huh jgokvjfh upvote job jjj More

Gini my service professional is exactly that....professional. Always there to greet you with a smiles and always looks out for your best interest. She is my go to for service. that....professional. Always there to greet you with a smiles and always looks out for your best interest. She is my go to for service. More

I arrived at your service department. The.young man that took care of me. Was very efficient, courteous and did the work himself., instead of making me wait. So out of there in 30 Minutes. took care of me. Was very efficient, courteous and did the work himself., instead of making me wait. So out of there in 30 Minutes. More

Appointments easy to book online, same staff I’m used to, work gets done quickly if I’m waiting, I’m assured car is well taken care of and keeps it dependable. work gets done quickly if I’m waiting, I’m assured car is well taken care of and keeps it dependable. More