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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,567 Reviews

1,567 Reviews of Hamilton Volkswagen - Service Center

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April 27, 2021

Alignment service was done on CPO vehicle after 1 month of purchase. Sucks that I had to pay for it. Vehicle has 2 years of bumper to bumper warranty. More

by lakkaya05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Capriotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
April 22, 2021

Job was completed. I arrived early after receiving a text and proceeded to stay longer than anticipated anyway. Went in for a tire rotation and wheel balance and they proceeded to leave marks on my wheels an More

by Ligma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Kayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Excellent and super fast service. Daylight running light bulb and wipers replaced in less than 30min. Strongly recommended! Plus: Mike Kayes, the service manager, is a great guy, always ready to help! More

by m-hm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
April 22, 2021

The service center is clean. People work there are kind, professional. The service itself is well done. I will definitely come back again for my scheduled and/or unexpected services. More

by jshen.tw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
April 21, 2021

They are very professional and friendly. The rates are good and the service is even better. I will definitely go back to this dealer for all my needs. Highly recommend. More

by kayrizza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
April 21, 2021

I’m pleased and satisfied with customer service. They accommodate my schedule, when work takes over night or even a few hours, knowing that I need transportation, they provide me with a loaner . Work is More

by Ralphthecook1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Zanoni, Tom Pittman
April 19, 2021

It is a pleasure working with Ginny. She gives excellent advice on maintaining our 2003 Passat which helps us make service decisions on a old vehicle More

by Brian1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Nice service. Was not expecting to need to change my tire but oh well. They called and made sure that I’m okay with the tire change and was quick to complete the service. More

by jasonchen0108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
April 15, 2021

Had the parts when other dealerships didn't. Took me in as soon as I arrived. I was told the repair would take approx. 2 hours; was in and out in a little over an hour. More

by jzanzucchi
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

I stated that there was a vibration in the front end. I paid about $3000 for front end work, struts and springs replaced yet the vibration remains More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
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