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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,591 Reviews

1,592 Reviews of Hamilton Volkswagen - Service Center

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May 10, 2021

Great service, quick and efficient! Tom was thorough with his explanations of any additional service, and even gave me a quote for anything additional to complete. After moving over the past few years, I’m g More

by delia.louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
May 07, 2021

Always a pleasure working with Ginny and everyone in the VW Service Dept. She does a wonderful job of keeping me updated with status and explaining what work needs to be done. More

by KEN.MAZUREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Tom and the entire service dept is amazing! Highly recommend going to them if you want honest, reliable and affordable care for your car. Thanks! More

by Cheywilli26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
May 06, 2021

Went in for a Quickie.... oil change, and tire rotation, best Quickie ever. Lug nuts first REMOVED, then snugged back, oh so good. Oil drained to the last drop, full completion, new oil...sometimes the qui More

by ceng0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
May 05, 2021

Sales department was great. Service department wasn't helpful, had us drive an hour for a two minute service that wasn't needed. Did not have information on charging our car after the hour journey. Did n More

by Jennifer.schollin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

My reason for a 1 rating is not for the people I interacted with, its the response I received. I requested all my rims get inspected for ware, cracks, bends, and give me a recommendation. How do I h More

by bigantbx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ginny Polizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Friendly. Prompt. Good communication. Very happy with the service. They caught a couple of issues early before they became more serious. Building is clean; parking is easy. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2021

I’m happy to say that I’ve always had a good experience with the service department here. I only waited about 10 minutes for my car to be taken in and about 45 minutes for the repair. I wasn’t thrilled tha More

by KENPAM2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

The service center was quick and efficient. Even though I was a little early they took me right away and I was in and out of there within the hour. More

by Michael Mancino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
April 29, 2021

I brought my 2017 Touareg in for 50k service. I arrived at my appointment time and the Service Rep was ready and waiting to take care of my vehicle. I had planned for a drop off but that changed and I ende More

by rwmahatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
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