Hamilton Volkswagen - Service Center

The service center was quick and efficient. Even though I was a little early they took me right away and I was in and out of there within the hour. was a little early they took me right away and I was in and out of there within the hour. More

I brought my 2017 Touareg in for 50k service. I arrived at my appointment time and the Service Rep was ready and waiting to take care of my vehicle. I had planned for a drop off but that changed and I ende at my appointment time and the Service Rep was ready and waiting to take care of my vehicle. I had planned for a drop off but that changed and I ended up waiting. Service was completed in less than expected time. More

Not enough discussion about what was to be done and the charges shot up way more than initially quoted. Detailed summary report not provided and given warranty details about work done. charges shot up way more than initially quoted. Detailed summary report not provided and given warranty details about work done. More

No matter how many customers they are serving, you feel as if you’re the only one. M. B. worked for hours (through lunch!) on my Passat, tracking down a pesky problem while Ginny kept me well informed. as if you’re the only one. M. B. worked for hours (through lunch!) on my Passat, tracking down a pesky problem while Ginny kept me well informed. More

Car was taken in promptly for service and completed ahead of schedule. Good service, nice people. Waiting area and rest rooms clean and convenient. Tx of schedule. Good service, nice people. Waiting area and rest rooms clean and convenient. Tx More

Mike, the service manager is the best!! He truly cares about his customers! He addressed my problem very efficiently and in a very timely manner. about his customers! He addressed my problem very efficiently and in a very timely manner. More

It’s always a pleasure to come and get my car serviced. Not only is the staff nice but I always seemed to meet kind people. I’m so grateful to be a part of Hamilton VW Not only is the staff nice but I always seemed to meet kind people. I’m so grateful to be a part of Hamilton VW More

Alignment service was done on CPO vehicle after 1 month of purchase. Sucks that I had to pay for it. Vehicle has 2 years of bumper to bumper warranty. of purchase. Sucks that I had to pay for it. Vehicle has 2 years of bumper to bumper warranty. More

Job was completed. I arrived early after receiving a text and proceeded to stay longer than anticipated anyway. Went in for a tire rotation and wheel balance and they proceeded to leave marks on my wheels an and proceeded to stay longer than anticipated anyway. Went in for a tire rotation and wheel balance and they proceeded to leave marks on my wheels and scratches. More

The service center is clean. People work there are kind, professional. The service itself is well done. I will definitely come back again for my scheduled and/or unexpected services. professional. The service itself is well done. I will definitely come back again for my scheduled and/or unexpected services. More