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Hamilton Volkswagen - Service Center

Hamilton Square, NJ

4.4
1,573 Reviews

1,573 Reviews of Hamilton Volkswagen - Service Center

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January 05, 2021

The service was great Tom was very helpful The waiting The service was great Tom was very helpful The waiting area was clean I enjoy the visit I will be returning for a future service to my car More

by michaelstephenson417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pittman
January 01, 2021

We were customers of another dealership closer to our home where we bought the car. Every time we brought it in for service we felt something that cost a large amount of money went wrong. The straw that More

by melovista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

I get my car serviced at this location every year between Christmas and New Years. They have consistent and top notch service every single time! More

by amimiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2020

Service was reasonably quick, professional and satisfactory. Very communicative about all that is going in during service. Given realistic times for when service would be completed. I have no comp More

by jarradmullins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Pittman
December 26, 2020

They fixed one thing and knocked out something else. Had to make three trips to take care of a maintenance issue. Was not happy with making three trips with this pandemic especially. More

by RUSSOCAMPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Ginny is awesome- thanks for making my experience seamless and pleasant! I didn’t deal with anyone in the service team and the service was free as it was a recall. More

by Hoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Hoda responded

Excellent job Ginny as usual - thank you

December 18, 2020

Ginny is great! Great customer service! Not pushy at all - tells me what my car needs and doesn't try to upsell. I enjoy the ease of making an appt online, too. More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Ginny was a great help. She set the appointment around our schedule and helped me at service as well. Great communication throughout. Most importantly upfront pricing and no bull. Highly recommend Hamilto More

by happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

It is always a great experience at Hamilton Volkswagen. The staff is incredible. They are respectful and professional. They make every visit a pleasure. My entire family are Volkswagen owners. We have been More

by Redhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Service was good.It was quick and I didn’t have to wait Service was good. It was quick and I didn’t have to wait long. I will suggest to a friend to go to Volgswaghen dealer to buy a car More

by abezzyat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginny Polizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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