Hampden Trading Company
Hampden, MA
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Bought my first car here—a 2019 Subaru Forester. Eddie, Dave, and Angela were all amazing, professional, and transparent to work with, and made me feel at ease and comfortable asking questions and m Eddie, Dave, and Angela were all amazing, professional, and transparent to work with, and made me feel at ease and comfortable asking questions and making sure I understood the car and the process of buying a used car. This was truly a case of no pressure sales—Eddie was there for us when we needed him and was ready and willing to answer questions, but didn't hound us or hover as we were checking out the car. From first look to driving off the lot, it took us one week, which was perfect and gave us time to view other cars and make an informed decision. Car also came with a limited warranty and assurances from everyone there that even outside the warranty, they'd be more than happy to help every step of the way. Couldn't recommend Hampden Trading Co. enough, especially as a first-time car buyer and young woman! More
Dave the salesman was great we had two issues with the vehicle and Dave said he would have them taken care of I would and already have recomend this dealership to others. vehicle and Dave said he would have them taken care of I would and already have recomend this dealership to others. More
No response at all after I sent my request for over a week. I received a notification from Cars.com that the car was sold two weeks after. Disappointed! week. I received a notification from Cars.com that the car was sold two weeks after. Disappointed! More
Awesome service no pressure dealer Found a couple of cars to look at on CarFax and sent an email to Hampden Trading, Got a response and set up a day to come and look. The day before dri Found a couple of cars to look at on CarFax and sent an email to Hampden Trading, Got a response and set up a day to come and look. The day before driving 1.5 hours to look at the car got an email from Eddie stating that they sold the car we were interested in. Told him there was one other to look at so we went up. When we got there we met Rusty and he gave us the keys to the car to go check out. Absolutely no pressure from him at all. When he came out he told us they were waiting for a plate to come back so we could test drive it, he also gave us a run down how they come about getting cars and where they get them from. When the plate showed up he attached it to the car and told us to take our time and gave us a route to take then went back into the store. Once again no pressure. When we got back we mentioned that there was a noise coming from the front of the car, and were informed that it would be checked out and also they were going to change out the timing belt, head gasket and perform other maintenance on the car before delivering it to us. We ended up buying the car and they are going to register it for us in Connecticut for us. We pick it up in a couple of days daughter can't wait to get her "new: used car. Everyone we dealt with was up front and honest with us, if I am ever in the market for another used car will definitely give them a call. More
