Hampton Ford Hyundai

Normally I would never leave a poor rating for any company, but I was extremely un-impressed with the astronomical price I was given to repair my truck with this company. I took the truck in letting t company, but I was extremely un-impressed with the astronomical price I was given to repair my truck with this company. I took the truck in letting the techs know I needed a New exhaust Manifold (mine had a dime sized hole in it) I rented a Vehicle through their Enterprise on site for 2 days because I was told it would take a couple days to fix. Later that day I receive a call from service telling me it will be $4,300 to fix my $4,000 truck. (2000 Ford Expedition) WHen I asked what that entailed, the break down was I needed New Brakes & Rotors all Around ($800) 2 New Manifolds ($2,400), an Evap Tube and all my fluids flushed and replaced. And a Serpentine Belt that was about to Snap! Essentially after the break down about $3k in Labor. I picked up the truck, Paid $90 for them to tell me all these problems with my vehicle. I then went to a Garage in MA and asked him to fix everything ford had quoted. The Mechanic used ALL Original Ford Parts which totaled $650. 2 Brand New Manifolds, an Evap Tube, an Extension Piece the Evap tube needed, all the bolts and everything else. He said my Belt was fine. He also found one of my studs Broken and Laying in my HUB when he removed the Hub Cap, which he said would of occurred from who ever put the tire on last (FORD) All of which came to $1,090 total price for Parts and Labor. And took 7 hours to complete. I Did my own Brakes, as FORD Stated needed to be replaced so badly, which was a load of xx. All 4 Rotors were at 14 3/4, State Legal is must be replaced under 14. and all the pads were still at half their wear mark, no where near needing replacing for another year. Since I had already bought the parts, and pulled my truck apart I replaced them anyways. Cost of $175 for Rotors, Ceramic Pads and a $30 Torch wrench set I needed to Pull my Calipers. Total Cost $1, 265 Ford Price $4,300 I Saved: $3,045 The reason Im posting this? I can't even begin to imagine how many people this service center has ripped off. Especially women and the Elderly who have no clue about pricing or parts or knowledge of vehicle service. Im a 31 year old women, IM assuming they thought I knew nothing about vehicles. Lucky for me, they assumed wrong! More

Stuart and the dealership were very helpful and went to great lengths to help us when our old car broke down. This was on a Saturday, in the afternoon. Not only did he help us find the car we liked, it was great lengths to help us when our old car broke down. This was on a Saturday, in the afternoon. Not only did he help us find the car we liked, it was in our budget range. They got us approved, paperwork done and on our way, even though they were there past the usual quitting time. Thank you Stuart and Hampton Ford Hyundai!!! More

Hi, My name is Robin Foley, and I purchased a car at Hi, My name is Robin Foley, and I purchased a car at Hampton Ford, the sales department and Jason, were so great. But what is with your servic Hi, My name is Robin Foley, and I purchased a car at Hampton Ford, the sales department and Jason, were so great. But what is with your service department, they are all very nice, but I brought my nissan in a couple of months ago because it was due for an oil change, and the oil maintenance light came on, the oil change was fine, but I got my car home and the maintenance light for the oil change was still on, I had to bring the car back to have it reset. Yesterday, I went for an oil change and a tire maintenance, the lights were reset on my panel, after I left the dealership I went home, and today, on my way out the door I noticed I was missing a hub cap, what is with you people, if wasn't for the warranty on the car I would never bring it back to your service department again. They are friendly enough and very nice, but I'm tired of having to go back and now I have to go out and what.....buy another hub cap because my car now looks like crap. Thank you for your attention to this matter. Sincerely, Robin Foley dissatisiffied service customer More

This place is what you look for, professionals at our service. Nice environment, easy internet negotiation, fear price, great people. Fast answers on closing a new car. Congrats Hampton Ford Hyu service. Nice environment, easy internet negotiation, fear price, great people. Fast answers on closing a new car. Congrats Hampton Ford Hyundai!!! LV More

I would like to thank Anna, Stu, and Jason for making what can often be a stressful purchase such a pleasant one. My first contact with Hampton Ford-Hyndai was over the internet with Anna. Anna was what can often be a stressful purchase such a pleasant one. My first contact with Hampton Ford-Hyndai was over the internet with Anna. Anna was friendly, helpful, and responsive. I appreciated that rather than being overly agressive, she seemed genuinely interested in helping me find the best car for my needs. It was really refreshing! My positive experience with her convinced me to make the drive from Boston to New Hampshire to see the car. When I got the dealership, Stu was incredibly helpful. He, too, was a pleasure to work with. I enjoyed our test drive, which was the perfect combination of him showing me all of the features and letting me take in the feel of the car on the road. It was the best test drive experience I have had! Jason was also very helpful in the final stages of the purchase. He was a great advocate and ensured that the process went efficiently and smoothly. You have assembled a great team! I am very satisfied with my experience at Hampton Ford-Hyndai and would definitely recommend your dealership to others. More

I was very pleased with my recent experience at Hampton Ford-Hyundai. After using the Black Book trade-in value estimator on their website (a handy feature), I received a call from Anna Jurta, the Int Ford-Hyundai. After using the Black Book trade-in value estimator on their website (a handy feature), I received a call from Anna Jurta, the Internet Sales Coordinator, asking if she could be of any assistance. I told her the model, options and color choices I was looking for. They didn’t have a suitable vehicle on their lot, so Anna said she would try to find me one. When I returned home that afternoon, there was an email awaiting me saying she had found the exact vehicle I had requested at a Massachusetts dealership. I went to Hampton Ford-Hyundai the following day, and Anna came out to meet me and sat with me while Aaron Handy (my salesman) was finishing up with another customer, and while my trade-in was being evaluated. Anna told me that the internet department was quite new to their dealership, and I think it is a great idea and essential in this day and age. When my husband and I buy new cars, we do all our research on the internet, so we know exactly what we want and can cut down on the actual time spent in the dealerships. Plus, since Hampton Ford-Hyundai did not have the vehicle I was looking for, I could have gone to any dealership and asked them to find the car I wanted, but I dealt with Hampton Ford-Hyundai solely because Anna emailed me right after receiving my trade-in value request. And Anna is the ideal person for the job—she was prompt, courteous, helpful, and all-in-all just a really nice person. On the sales side, while Aaron was dealing with his other customer, he kept running over to make sure I was O.K. and to apologize for keeping me waiting (through no fault of his own). He had to drive a car around to the front of the building for the other customer, and actually ran to the car and back to me to save me a few extra seconds of waiting! I found Aaron to be extremely friendly and helpful—he made me feel like he was working for me, trying to get me the best deal. Anna emailed me two days later to say that the dealership where my car had been located had sold the car, after agreeing to put it aside for me. At first I was quite frustrated as I had signed a deal for that particular car, but Anna and Aaron worked feverishly to locate another car for me, and Aaron called later that day to say they had found one in Connecticut. They had it driven up to their dealership the following day at no extra cost to me. When I went to pick up my new car, I met with Gary Novakowski, the Finance Manager, and found him to be nice, efficient and helpful. He saved me a month’s worth of registration fees by suggesting I wait a week to register my vehicle. I hadn’t realized that you pay for the full month no matter what day of the month you register the vehicle on. The paperwork was all set up when I got there, so I only needed to sign a few forms (he explained each one clearly and succinctly), and then he took me back to Aaron who went over a few details about my new car. This was my third Tucson (I find you can’t beat them for the price, operation and safety features, plus the new styling is really nice), so I knew my way around it, but Aaron showed me some of the new features which my 1995 and 1999 Tucsons hadn’t had (I especially like the Navigation Package, which includes a built-in GPS and enhanced stereo system). So, all-in-all, I was impressed with the service I received at Hampton Ford-Hyundai, and would like to thank Anna, Aaron and Gary for making it a fast and relatively painless process. I love my new car. More

We felt so comfortable with Earl Demer's ... My husband and I had gone to a few dealerships - and Earl was the only salesman that we really 'enjoyed' working with - now that is a 'great' experience. Than and I had gone to a few dealerships - and Earl was the only salesman that we really 'enjoyed' working with - now that is a 'great' experience. Thank you Earl and Hampton Ford and Hyundi~ More

We recently purchased a 2011 Hyundai Touring from Unchu Macdonald and are very pleased with it. When we arrived at the dealership, Unchu met us at the door, listened carefully to our requests and showed u Macdonald and are very pleased with it. When we arrived at the dealership, Unchu met us at the door, listened carefully to our requests and showed us around the lot. We test drove a 2011 Sonata (pre-owned), a 2012 Elantra, and the 2011 Touring. We decided on the Touring because it gives us the added room to transport larger items that in the past we've had to do with one of our children's SUV. Unchu is obviously very well acquainted with the features of the automobiles and understands the operation of all their mechanical components. She was very informative and helpful to us. My wife dreaded shopping for a car because of the trite sales lines and pressure one experiences in many dealerships. We both agreed that making this purchase was a pleasure because of the kindness and sensitivity of your agent, Unchu Macdonald. We commend her and the dealership very highly. More

The employees at Hampton Hyundai were so helpful to me for my first time purchasing a brand new car. I was nervous but they really made it so easy and it didn't take all day . I am now a proud owner of a for my first time purchasing a brand new car. I was nervous but they really made it so easy and it didn't take all day . I am now a proud owner of a 2011 Hyundai Elantra and enjoying every minute of it. Thank you again Mark & Jason More

Dealing with Susan and Jason was a seemless process. They were both very friendly, knowledgeable and effecient in assisting me purchasing my new Hyundai Sonata. Jason was instrumental in helping me obt They were both very friendly, knowledgeable and effecient in assisting me purchasing my new Hyundai Sonata. Jason was instrumental in helping me obtain great financing. I have told all my friends and colleagues about the amazing deals and flawless process I experienced...... Love my Sonata. Karen Haraden, Hampton, NH More