Hampton Hyundai
Fort Walton Beach, FL
Filter Reviews by Keyword
By Type
Showing 315 reviews
Hyundai is dishonest. Hyundai plays a game with you to get you in the service garage by sending you a recall notice. Mine says “your car may catch on fire weather you are Hyundai plays a game with you to get you in the service garage by sending you a recall notice. Mine says “your car may catch on fire weather you are driving it or not”. Once they get you in they come up with a list of other repairs that should be done and then tell you they don’t have the part for the recall. The individuals you deal with are paid commission on how much they can get you to spend for service that you most likely don’t even need. Examples include the following: I just waited over an hour at Hampton Hyundai (11/14/2022) for an appointment, that I have had scheduled for over a month, to have a recall item fixed on my 2014 Tucson. After waiting over an hour, I was informed that they didn’t have the part in stock! Why didn’t they tell me that right away instead of wasting my time. The answer is they did their usual upsell routine where they “inspected” my vehicle and had a handful of other items they wanted me to pay for. They did the same upsell thing to me at Allen Turner Hyundai telling me I needed an alignment and back breaks. That was six months ago. Needless to say, I didn’t need the repairs. What a dishonest business. Don’t ever buy a Hyundai. More
Roger came out to greet us, introduce himself and proceeded though the process. What a great experience for my granddaughter first car from sales to financing and even after the weekend thought car n proceeded though the process. What a great experience for my granddaughter first car from sales to financing and even after the weekend thought car needed some service. Roger got us in same day service turn out to be fine. Entire staff fabulous over the top. Thank you ah and granddaughter More
The Salesman William, was great, sadly the car had a LOT of miles on it and Pulled Hard to the right. If you ever go to Hampton Hyundai, I Highly recommend asking to deal with William. of miles on it and Pulled Hard to the right. If you ever go to Hampton Hyundai, I Highly recommend asking to deal with William. More
Great experience, Dan was knowledgeable and courteous, helping us find the best car/deal for us, without trying to pressure us into any specific vehicles, trims, etc. If you're looking for a Hyundai, I'd helping us find the best car/deal for us, without trying to pressure us into any specific vehicles, trims, etc. If you're looking for a Hyundai, I'd definitely recommend reaching out to Dan! Austin in Finance was also a good guy, he gave us options, but didn't try to pressure us into anything. Overall, the dealership was friendly, clean, and gave us a quick, professional experience, I'd definitely recommend Hampton Hyundai! More
I was very disappointed with Hampton Hyundai today when I arrived for an appointment to have a recall completed in which my appointment was made in December. The recall required a kit to repair a problem wit arrived for an appointment to have a recall completed in which my appointment was made in December. The recall required a kit to repair a problem with the ABS and fuse kit and was informed that they did not have the part available to complete the job. I called yesterday (March 1, 2021) to confirm my appointment and never told that they did not have the part. I made a special trip to this dealership to get this recall completed, and as I said, was very disappointed I could not get this recall completed. There is obviously an issue within the Service Department and the Parts Department. Hopefully this review will prevent other customers to experience this frustration. More
My wife and I had a very pleasant experience buying our new 2021 Kona. Dan Ewbank, our salesman was outstanding, making us feel at ease, no pressure, being upfront and honest. I had several on-line quote new 2021 Kona. Dan Ewbank, our salesman was outstanding, making us feel at ease, no pressure, being upfront and honest. I had several on-line quotes from Orlando, Pensacola including Hampton and made a cash offer. Dan stated he could sell the car for less than I offered. Which we accepted. This was one of the easiest vehicle purchase we have ever made, an awesome experience. I would highly recommend Hampton Hyundai for anyone considering a Hyundai. Ned and Barb. More
I just got a new Hyundai Palisade with the help from Nick. Who helped me get exactly what I wanted and made the purchase as smooth and easy as possible. I got the car as a anniversary gift for my wife s Nick. Who helped me get exactly what I wanted and made the purchase as smooth and easy as possible. I got the car as a anniversary gift for my wife so I had to be discreet about it. He was able to do a lot over the phone she wouldn’t be suspicious. I greatly appreciate all the help and willingness to work with my situation, and my wife and I love our new ca. More
We just bought our second Santa Fe from Hampton Hyundai. We love our cars! Hampton took great care of us. I was very particular about what I was looking for, and Will Carr was able to find the car quickly e We love our cars! Hampton took great care of us. I was very particular about what I was looking for, and Will Carr was able to find the car quickly even though this one was in short supply. You get a lot of bang for your buck with a Hyundai today. You'll get far less included in cars that cost tens of thousands more. More

