Hanania Mitsubishi

How cool would be to have two 500L's Thursday when at lunch I was thinking it would be nice to have two 500L's So I called and spoke to Mike I took off and went down to see the gang. In l Thursday when at lunch I was thinking it would be nice to have two 500L's So I called and spoke to Mike I took off and went down to see the gang. In less than two hours total time I was the owner of my car. We bought our first 28 Nov 2014, I traded it in for our 2015 about a year later, just because.I wanted to get all the cool accessories this time. On Friday I returned and the car was ready. Our third 500L in less than 3 years. All three came from the same place, Fiat of Orange Park. Now I look in the driveway and two 500l's are there, ah life is good. May I suggest you swing by and enjoy the hassle free purchase of a car. From Sale to Parts to Service and the guys in the bays, to clean up, and the smiling person in the cashier office. They have it together. More

Why go anywhere else? I have been a Fiat of Orange Park almost 3 years now. 2 500L's now, and I'm looking for a 3rd 500L. I am fixated in owning 2 at the same time. But tod I have been a Fiat of Orange Park almost 3 years now. 2 500L's now, and I'm looking for a 3rd 500L. I am fixated in owning 2 at the same time. But today's is services time to shine. My first 500L was flawless, the next one has need some service TLC. One concern had them digging deep to find a cause. They formulated a plan and when I returned a perfectly executed fix. I was in there for a simple repair last week and again, perfect. Lets not forget it is clean inside and out when I get it back, Having been in this auto industry since 67 I am a tad picky about who works my cars. The service folks have not disappointed me yet. Thank You all in Service Ron and Lyn-Marie E. More

Not so good feeling Pre-visit: I have had mixed feeling being a 1st time car buyer and my interaction with the sales rep wasn't one of the pleasant ones. I had a budget i Pre-visit: I have had mixed feeling being a 1st time car buyer and my interaction with the sales rep wasn't one of the pleasant ones. I had a budget in mind and I clearly articulated on what my min and max limits (out of the door price) are and I conveyed the same over phone before visiting the dealership. I was confirmed that I should be able to find a new car (older version for the out of the door price I had in mind). I was surprised when I asked the rep to send me his business card through a text message so that I can schedule my visit. He responded in a very strange manner stating that I have his dealership number and I should call and schedule my appointment. At the dealership: I reached the dealership and again very strange there was no one available or visible. I walked around and asked a gentleman for the specific rep and he mentioned he worked out of the adjacent dealership. The rep admitted that he should have mentioned his office before hand. Test Drive: I have to say that he offered a test drive a new vehicle and fairly decent drive to test the automobile.The rep wasn't the most conversational (surprising for a sales person) or neither was providing the answers to all the questions regarding the car most enthusiastically. Upon completion of the test drive when I got down the car to check out the rear and boot of the car, the rep just walked in and did not bother to hang around to answer any questions I may have. By this time, you have created a perception of the host and even if you were convinced with the vehicle your are aren't convinced with the way you are being treated. The other thought is how you will be dealt with everytime you come for service which is far more important. Pricing discussion: We started the discussion and the rep walked in and brought me a bottle of water which was good gesture (most dealers offer). I have to say that the rep was the most diligent in getting to seal the deal. He spoke to finance team and gave me a quote. I was surprised that it was above the max budget and when asked he mentioned that he would have mistaken on the max numbers. The immediate next pitch was to look at an used car as a new car will not fall in that bucket. When I conveyed my hesitation on used vehicles, the conversation took a turn and more frustrated conversations began. I felt very pushy and demeaned at the end of the conversation, the rep managed to build a concrete wall between us and I was ready to walk out. He goes on to say that being a weekend he has taken time to work with me and over his other esteemed customers. Seriously, how does it matter to me as a customer if you have other customer appointments? Long story short, customer experience plays a bigger role in conversion of a deal and with this experience I wasn't keen to make a deal here. More

Inger was excellent! Inger was 5 stars! Excellent Excellent.. In the name of JESUS! This was the best service I ever had. Truth, honesty and love is what I received Inger was 5 stars! Excellent Excellent.. In the name of JESUS! This was the best service I ever had. Truth, honesty and love is what I received .... More

Best service ever The service people always go out of their way to be friendly, accommodating, and helpful. The valet service is exceptional and I recommend Maserati to The service people always go out of their way to be friendly, accommodating, and helpful. The valet service is exceptional and I recommend Maserati to everyone. Inger, my service tech always goes out if her way to do everything she can to expedite great service. Personally met Johnny the new GM and that was terrific. More

I know Brian he always does an excellent job I rated 5 starts because they have very good attention to costumers ,also BRian provides an excellent costumer service ,very respectful and with I rated 5 starts because they have very good attention to costumers ,also BRian provides an excellent costumer service ,very respectful and with a pleasant smile in his face. More

Great dealership, genuinely nice people This was my first stop at this dealership, as I had a recall item that needed to be fixed. From the time I pulled in, Inger and the rest of the staff This was my first stop at this dealership, as I had a recall item that needed to be fixed. From the time I pulled in, Inger and the rest of the staff treated me royally. They demonstrated that my satisfaction was their priority (too many places SAY that, but don't walk-the-walk). So, although I did not buy my vehicle from them, they are now MY dealership! More

Service This dealer provided perfect customer service. I have nothing bad to say! Car is in exceptional shape. I would recommend anyone to come here! Thanks! This dealer provided perfect customer service. I have nothing bad to say! Car is in exceptional shape. I would recommend anyone to come here! Thanks! More

Great Service Staff! ALWAYS a pleasure to work with Inger. She takes good care if me every time I come in no matter what the issue. I'm very grateful for her addition to t ALWAYS a pleasure to work with Inger. She takes good care if me every time I come in no matter what the issue. I'm very grateful for her addition to the service team. More

Aytstandubg service! I dropped off my Fiat Abarth and Brian from the Service department took really good care. He was helpful and even asked a mechanic about a loose body I dropped off my Fiat Abarth and Brian from the Service department took really good care. He was helpful and even asked a mechanic about a loose body panel of my car. Cory, the mechanic, was really friendly too. And he fixed one panel immediately. I told Brian I want to pick up my car on Monday and Saturday he gave me a call to let me know the car is ready. Picking up was a pleasure. Brian explained the invoice and showed me the car and everything was done. That was an outstanding service of the guys working at the dealership. Much better than I have experienced before. Thanks guys. I'll be back.... More