Hanania Mitsubishi

I drive from Saint Augustine so they can work on my Fiat. The service department here at Fiat of Orange Park is top notch! Mark always brings to my attention what needs to be done, before it is done. He has g The service department here at Fiat of Orange Park is top notch! Mark always brings to my attention what needs to be done, before it is done. He has gone above and beyond to make sure the vehicle is taken care of and looking good as well. My Fiat is washed and vacuumed when I take it in. It may be a small detail, but an important one. I have never had any issues with my vehicle not being serviced correctly. The entire experience is a very relaxed non-threatening one. There is no pushing of fixing everything at once. When I do come in for service Cindy always greets me with a warm smile and makes me feel comfortable. They always let me know how long it will take. This usually allows me to sit and enjoy some coffee (Coffee provided by them) and do some work on my computer. Before I know it all is done with my vehicle and it is time to go. They will only contact me if I am needing to be reminded of service or to ask how their service was. I have found over the past year, Fiat of Orange Park's service department, is professional in every aspect of their business. There are many places that I can take my vehicle in Saint Augustine, but Fiat of Orange Park is the only place I will take my Fiat. More

TeamWork and Disposition! Was The Total Experience at this Dealership That I Was Hoping to Receive and I Did. I Traded my 18 year old Camaro Which I Was Also Given A Very fare trade in price for not Like this Dealership That I Was Hoping to Receive and I Did. I Traded my 18 year old Camaro Which I Was Also Given A Very fare trade in price for not Like Other Dealerships i had Visited. Thankyou! Ryan Jordan was very Cordial in his Salesmanship and Very Professional. Zach Wilson In Finance was The Same and got me a low rate and id not try to sell me things i did not need like most other dealerships. I Revisited the Dealership the following day for car cleanup and DFI Treatment through the service Dept and Mark Cummins got me in and out in a timely manner. Everybody i don't know all there names but they were very nice as well, No Pressure here at All! I Want to thank all the named above for a Great Over all Experience. More

This dealership may very well be the only hassle free dealership on the planet. I've been to numerous dealerships too; not just recently, but also over the years so I have some experience with dealing w dealership on the planet. I've been to numerous dealerships too; not just recently, but also over the years so I have some experience with dealing with dealerships. Over the years I've purchased at least 6 new vehicles from various dealerships. The sales person (Judelyn Larkin) was very friendly, knowledgeable and helpful. The sales manager provided me with a quick and fair value of my trade; not after 2 hours of negotiating, but immediately as I had asked. The entire sales team was curtious and professional towards my needs and exceeded my expectations. I would recommend this deanship to anyone looking for a new or used vehicle; especially a Fiat. This dealership is worth the drive from anywhere! More

the dealership doesn't register or transfer your tag to your new car until it has expired or you get pulled over and are given a ticket for them not completeing the transfer or newal process. Then they to your new car until it has expired or you get pulled over and are given a ticket for them not completeing the transfer or newal process. Then they will not reimburse you for any of your charges even when it was the mistake of the title clerk and ot the F&I person at Fiat. The buying process was great but when comes to knowing the buisness and taking care of the customer they are horrible. they will tell you to your face what they want you to hear and then when you leave they do nothing to help you. Very bad manangement by Mr. Williams who I hold fully responsible and lied to me twice saying that he would take of my issue. He is a liar and I will not recommend any of the dealerships associated with this company. I will also repost this to the better buisness bureau and to my finance company Santander. I will recommend them to watch out for being ripped off by this dealership. I paid money through financing my used car and then the dealership did not complete their end of the transactiona dn becaus eof this I now have to pay more to get my vehicale registration from them. I will not give them any of my hard earned money for their mistake and it is a matter of principle now. my can stay expired for a year and I will contact a lawyer to handle any charges I incure during this time. Never in all of my years buying a car have I experienced a dealership not completing their end of a deal. As far as I am concerend and I'm sure my finance company will agree they owe me the money back that was paid for the tranfer fee of my tag which was not EVER completed fully for almost three months. More

I was looking to trade in my car for something newer and was curious about Fiat's (as most Americans might be) so I decided to stop by Fiat of Orange Park and test drive one. As I arrived, a sales person, b was curious about Fiat's (as most Americans might be) so I decided to stop by Fiat of Orange Park and test drive one. As I arrived, a sales person, by the name of Tom, approached me immediately and comfortably, as I felt no sense of him urging me to buy a car. Mind you, I had no immediate intention of purchasing a Fiat that day but was simply curious as to the nature of the car. I test drove a Fiat 500 Sport with Tom and asked him as many questions as I could think of, which was easy as his knowledge of the car is excellent. After the test drive, I retrieved a copy of the IIHS safety ratings and went on my way. After sleeping on the thought of owning a Fiat, I returned the next day and asked Tom exactly what the final price would be that I would have to pay for everything, out the door. He was very kind and helpful and immediately printed out for me a receipt with every detail of cost, adding up to the total price I would have to pay. After much more thought and, more importantly, figuring out the financial aspect, I decided, on the second day since the test drive, to go ahead with the purchase. I purchased a used Fiat 500 Sport from Tom at Fiat of Orange Park and, I must say, that the experience I had from both Tom and Fiat of OP was excellent. Whether serious or curious, I recommend Fiat of Orange Park to anyone interested in owning a Fiat. More

I purchased the first 2013 500c at this location. This was a special order and the dealership sales team keep me informed on the process with transit time and progress on additional accessories that were was a special order and the dealership sales team keep me informed on the process with transit time and progress on additional accessories that were ordered. Once I arrived for pickup, they had my car in the showroom and all the accessories were applied to the vehicle. I delivered BBQ to the team in appreciation of the stellar customer service. Also, I just set my window tint appointment with this dealership. More

I was looking for a new car, and I've heard good things about Fiat. Seeing as how Fiat is a new brand here in the states, i was really interested in learning more about it. My salesman was Zach Wilson, and about Fiat. Seeing as how Fiat is a new brand here in the states, i was really interested in learning more about it. My salesman was Zach Wilson, and he was very informative on the Cars and suggested a 500 Sport, to suit my needs. He went over the pros and cons about my trade in compared to the new car and made the transition very easy. The entire dealership was very helpful, and treated me well. From the initial walk in to leaving the financial department, i was never out of a loop, and everything was explained and every question i had was answered. Also being the only Fiat of north florida, they want to have a level of professionalism that i know will keep customers and gain new ones. More

Every dealership should have a Scott Kepple. He was friendly, polite,not pushy at all. We traded in a nine year old car which, of course, had none of the newer technologies in it. Scott took us through friendly, polite,not pushy at all. We traded in a nine year old car which, of course, had none of the newer technologies in it. Scott took us through EVERYTHING with the patience of Job. Not only did we get a great new car, but were brought, gently, into the new worlds of hands-free communication and streaming audio. We felt that he didn't just want to sell us a car, but that we knew how to enjoy it as well. If their service lives up to the sales department, we'll never buy anywhere else! More

Our salesman Scott kepple was absolutely the best part of our experience. He was friendly greated us right away and went out of his way for at every turn. He had a no pressure attitude that made him a comfor our experience. He was friendly greated us right away and went out of his way for at every turn. He had a no pressure attitude that made him a comfort to talk to and ask question. The worst part of our experience was the hour and a half wait to see there finance person. We have a 2 year old so keeping him entertained and with no food for lunch was very complicated. We were walking out the door when they finished paperwork and drug us back. I have to tell you overall the friendly nature of all the people was great. It made a great shopping atmosphere. If you happen upon this dealership ask for Scott kepple he won't steer you wrong. The rating of 3 on the price is because I am one of those people that don't like dealer price what so ever. We paid just a little below msrp. More

I can't believe the overall helpfulness that Scott Kepple and his team brought to the table. I needed a specific vehicle with specific guidelines and Scott, Petre, David and DeWayne Worked so hard to make it and his team brought to the table. I needed a specific vehicle with specific guidelines and Scott, Petre, David and DeWayne Worked so hard to make it work and now I'm the proud owner of a perfect used vehicle. I recommend Orange Park Mitsubishi to anyone looking for a new or used car. When the time comes for me to purchase another vehicle I couldn't think of another place I would go. More