Hanania Subaru of Orange Park

Friendly and responsive. Jason knew his stuff. He saw us contemplating the price, he we back to the finace manager and came back eith an even better price. Even after the sale Jason knew his stuff. He saw us contemplating the price, he we back to the finace manager and came back eith an even better price. Even after the sale jason still wants to help. The staff is uber courteous, they will make you feel like family. More

Outback was in Service Dept over 8 months This dealership has problems that start at the top. Three Service Managers in 8 months, NOT GOOD. My 2016 Subaru Outback 2.5 (fully loaded) with 106 This dealership has problems that start at the top. Three Service Managers in 8 months, NOT GOOD. My 2016 Subaru Outback 2.5 (fully loaded) with 10600 miles backfired for no reason and then the engine started ticking. Called the 1-800 number and the car was towed to Subaru OP for inspection and repair. That was in November 2016. SInce then, the engine has been worked on and worked on and worked on. We never got any updates from the upper management team unless we reached out to them first. I cant go into details of what was done at the dealership, but I can tell you we were made to feel like the engine fault was our doing, we were not valued as customers at many levels within the organization. We didn't buy there in Dec 2015/Jan 2016 Finally in mid-June, we asked Subaru of America to step in and a re-purchase was agreed upon. The GM was directed to find a REPLACEMENT Outback in an effort to fix the broken customer relationship. His answer was to try to sell us a 2017 Outback for over $40000. Screw the customer is how we felt, so long as he shows a profit. We did get our replacement 2017 Subaru Outback 3.6R Limited (fully loaded) out the door for $37250 from Mastro Subaru in Tampa FL. I recommend you make the drive, save the $$ and enjoy real customer service. More

sales and finance Sean in sales is very knowledgeable about the cars and gave a very thorough walk around explaining all the features. He answered all my questions to Sean in sales is very knowledgeable about the cars and gave a very thorough walk around explaining all the features. He answered all my questions to my satisfaction and was very patient and a good listener to what I asked. More

Amazing, fast, and painless sale process. First contacted by Sean from email to check out a few WRX 2018 models on the dealership. Saw a few listed that were base with pictures and one limite First contacted by Sean from email to check out a few WRX 2018 models on the dealership. Saw a few listed that were base with pictures and one limited no pictures. I was mainly interested on what the limited would look like and decided to check the dealership out. Met Sean who greeted me with a smile and a pleasant attitude. I asked a few questions about the car and he was very knowledgeable seeing how he owns one himself. Took it for a ride.and decided it was the car for me. Told Sean my situation and talked to his boss. Both the boss and Sean understood and i would meet them in a few days. Called them on July 5th to set up the paperwork and to pick up the car. When I arrived the car was prepped and ready to go and paperwork ready to be filled out. From signing the paperwork, dealing with finance, and picking up my keys to my new WRX took around 30-45 minutes. Probably the fastest transaction I have done with any dealership in the past. All information was upfront and nothing added to what I was quoted. Overall the best experience on buying a new car. I highly recommend Subaru owners looking for a new or used Subaru to check out Subaru of Orange Park. Great people and experience to deal with. See Sean Kelley for the best deals on a new Subaru!!! More

Best experience I've had at any dealership! Subaru of Orange Park was by far the best dealer I've been to in my car buying experiences. They were quick with response from the website and really Subaru of Orange Park was by far the best dealer I've been to in my car buying experiences. They were quick with response from the website and really eager to make the deal i needed to get the vehicle of my dreams. Sean Kelley was fantastic and would definitely recommend him to anyone who wants to get the car they want! More

Happy new Outback owner Highly recommend Subaru of Orange Park. Sean Kelley handled our purchase of new Outback professionally and informatly. The dealership worked with us o Highly recommend Subaru of Orange Park. Sean Kelley handled our purchase of new Outback professionally and informatly. The dealership worked with us on on getting a great interest for financing the purchase. Thanks again Subaru of Orange Park , I'm in love with my new Outback. More

2013 Honda Civic Si Absolute pleasure working with Billy and Bob at Subaru of Orange Park. Would highly recommend them to my friends and family. Thank you for making the Absolute pleasure working with Billy and Bob at Subaru of Orange Park. Would highly recommend them to my friends and family. Thank you for making the car buying experience easy and in a timely manner. More

Outstanding Starting with Billy. The absolute best and most informed most helpful and knowledgeable car salesman ever! If more were like him car sakesmen wouldn' Starting with Billy. The absolute best and most informed most helpful and knowledgeable car salesman ever! If more were like him car sakesmen wouldn't have the bad rep they have! Respectful, patient he had it all. If you come to this dealership ask for him. Howvever every single person with whom we dealt were equally nice. Best and smoothest car purchase we ever made (and we're old). They were all so friendly. More

An Unexpected Purchase I stopped by Subaru Outback of Orange Park on the spur of the moment, before they opened, and SEGUNDO PERNITO came out to meet me and ended up selling I stopped by Subaru Outback of Orange Park on the spur of the moment, before they opened, and SEGUNDO PERNITO came out to meet me and ended up selling me an Outback. I was very pleased with his manners and professionalism. I was also pleased with the deal that he made me on the vehicle that I purchased and the vehicle that I traded in. I highly recommend him. I have never had a better, or as good as, experience at an? auto dealership. More

Best car buying experience ever When I came to Subaru of Orange Park, I had already been to a number of dealerships all over Jacksonville. I was burned out and tired of high pressure When I came to Subaru of Orange Park, I had already been to a number of dealerships all over Jacksonville. I was burned out and tired of high pressure sales from rude dealerships. As soon as I arrived at Subaru of Orange Park, Sean was super nice and helpful. I was struggling financially but really wanted a safe SUV for me and my toddler. Sean helped me make my favorite car a reality from start to finish. He even made sure my toddler had a good time with a balloon and crayons and snacks. Bob was super great with finance and Hooked me Up. The entire experience at this dealership was informative with no pressure and discomfort. I plan to be a lifelong Subaru owner like my mom, and this is my place! More