
Handy Chevrolet
St Albans, VT
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435 Reviews of Handy Chevrolet
Awful experience. After deciding not to purchase the original truck was looking at, the salesman drove a comparable truck to my house less than 30 minutes later to sell to me. While put on the spot, I original truck was looking at, the salesman drove a comparable truck to my house less than 30 minutes later to sell to me. While put on the spot, I decided I would look into it, and in the end decided to buy it after some research and a later test drive. During the week of getting things together (insurance, trade in, etc) I was interrupted numerous times at work by Handy's trying to speed the sale up. Very aggravating. Shortly after purchase I raised some general concerns about the vehicle which were never responded to until literally the day after my 30 day limited warranty expired. Even more-so, I was contacted via text (extremely unprofessional) asking how I liked the vehicle and hoping things were well. I had them check the alignment on the original truck I was looking at which turned out to be out of spec (pulled to the right dangerously down the road which is why I didn't buy it). The truck I purchased ended up being far out of alignment as well which makes me question the integrity and thoroughness of Handy's used car inspections prior to sale. During the sales process, Handy's seemed to jumble numbers and prices inconsistently. For example, they offered me a certain price for my trade in when I was looking at truck A, but offered me $3000 less for my trade in when I decided to buy truck B. As of today (10 weeks later), I've tried to contact service manager Joe Luneau with Handy Toyota regarding the same issues I've had with the vehicle's integrity and safety. Handy's have provided no answers, no resolutions, and showed no motivation to help. After numerous voicemails, e-mails, as well as contact with other service department employees, I have heard nothing back from Mr. Luneau. Overall Handy's seemed more interested in making a sale rather than helping me purchase a vehicle. I certainly will not be buying anything else from Handy Chevrolet or Handy Toyota in the future. More
I came to Handys on a recommendation of a satisfied customer of theirs and I hope this review gets you in their door too! I felt like Jason and I were old friends from the start and the best price upfr customer of theirs and I hope this review gets you in their door too! I felt like Jason and I were old friends from the start and the best price upfront took the haggling out of the equation. Jason was flexible and worked with my schedule and answered any questions/concerns in a timely manner. I will Definately start with him on my next purchase and would highly recommend you do the same! Everyone there has a friendly demeanor and great service. More
Allen and Reg were very professional, courteous, and a pleasure to work with. They both listen to our needs and did not pressure us when we declined some offers. The overall experience was a stress free pleasure to work with. They both listen to our needs and did not pressure us when we declined some offers. The overall experience was a stress free event. We highly recommend Handy Chevrolet for a new and personal vehicle purchase. Ed & Judy Sorrell More
Allan is awesome. I will always go to handys for my cars I have bought two from him. He is down to earth and makes the deal happen. The team at handys treats you as family and not a customer I have bought two from him. He is down to earth and makes the deal happen. The team at handys treats you as family and not a customer More
very friendly and helpful in finding a car to meet our needs. Answered all our questions. Left there knowing that we had made the right choice. needs. Answered all our questions. Left there knowing that we had made the right choice. More
We originally started searching for vehicles on-line and found what we were looking for on Handy's website. After doing a "drive-by" after hours to confirm the car was still on the lot my wife and I went to found what we were looking for on Handy's website. After doing a "drive-by" after hours to confirm the car was still on the lot my wife and I went to go test drive the vehicle the next day. When we got to the lot the vehicle was in front of the Handy Toyota building and we went in there first. However we were mistaken and sent over to Handy Chevrolet's building. I would like to see some sort of sign or parking lot divider that lets you know what building you should go into. After going into Handy Chevrolet's building we were greeted kindly and introduced to Scott Colan. He is very approachable and knowledgeable. He was able to answer all of our questions about the vehicle, financing, warranty ect. And after we decided to buy, he was fully proficient in handling the purchase. After our paperwork was given to Reg Howard, we sat for a short while with Scott just talking about work, TV shows, and our families and places where we have lived. It was a good conversation with lots of laughing. Reg Howard was extremely good at the financing and the warranty side of things. We gave him a number that we were willing to work with and he did everything in his power to give us the most for what we were able to pay. Over all we would buy from here again and suggest this dealership to others. More
My wife and myself were in the process to purchase a vehicle. Found a vehicle of interest on cars.com. Email Handys on Sunday, got a response on Monday and made arrangements to check out and test drive vehicle. Found a vehicle of interest on cars.com. Email Handys on Sunday, got a response on Monday and made arrangements to check out and test drive the vehicle on Tuesday evening. Upon arriving to Handys we were introducted to Allen Austin. We found Allen to be very friendly and easy to talk to. He was also very informative and if he didn't know something, he found out the answer and go back to us in a timely manner. Have no trade in and our own financing made for a quick and successful purchase. We also had a quick and short dealing with Reg Howard and found him to be very professional and to the point. All in all we found our experience with Handy to be very pleasent and satisfying. We would definitely recommend Handy to our family and friends. Michael & Carole More
Very friendly, thoroughly explained and demonstrated all the features of the car. Very open and willing for feedback and questions. Explained all the features and options available to us including financing the features of the car. Very open and willing for feedback and questions. Explained all the features and options available to us including financing. Great overall job. More
My wife and I bought a Toyota Camry XLE from Handy Chevrolet this week. Our salesman was Allen Austin. We greatly enjoyed his charming personality, honesty and his promptness. He told us about the car Chevrolet this week. Our salesman was Allen Austin. We greatly enjoyed his charming personality, honesty and his promptness. He told us about the car in detail and than showed us how everything work. I recommend anyone who looking for a used car at Handy's to ask for Allen Austin. Andy and Jean Bourdeau More
We found Allen to be very helpful, honest, and cooperative. I would not hesitate to recommend him to others. This was my first experience with Handy Chevrolet, and it was positive. cooperative. I would not hesitate to recommend him to others. This was my first experience with Handy Chevrolet, and it was positive. More