Hanford Hyundai

WARNING! Do not trust what they tell you. I had 2 people tell me a certain make and model was available to test drive, proceeded to make an appointment to tes Do not trust what they tell you. I had 2 people tell me a certain make and model was available to test drive, proceeded to make an appointment to test drive, drove an hour to this dealership........ only to find out they did not have the car I was ready to buy. In fact they acted like they didn't really know what I wanted, and didn't seem to care. Do not give them your business. Drove to Lithia Hyundai in Fresno and was very happy with how my family was treated their. Beware!!!! More

Celest, was the first sales person to approach me and was very helpful, friendly and NOT PUSHY. She knew the product she was selling and was accommodating to my requests. The paperwork took minutes, no hassl very helpful, friendly and NOT PUSHY. She knew the product she was selling and was accommodating to my requests. The paperwork took minutes, no hassle at all. She walked me through the new technology that that Hyundai has to offer, programmed my phone. This salesmen is one of the first that I ran into in years that actually listened to ma, even though I was sometime rude and talked over here. I recommend her for employee of the month, year … Hyundai Hanford, you need to keep her, promote her, whatever is needed to keep her. Very satisfied customer. More

Let me tell you how crooked hanford hyundai is. Took my wife's car to get a recall taken care of. They did an inspection on it an told me that the oil pan had a hairline crack in it. I said ok. Took my wife's car to get a recall taken care of. They did an inspection on it an told me that the oil pan had a hairline crack in it. I said ok. I have a extended warranty bumper to bumper. The lady said I could not use it because I didn't have my oil change at hyundai. So I came home looked at my warranty an the oil pan is covered under the warranty. I called the warranty company and the person I spoke to yes the oil pan was covered. So went to hyundai spoke to the service manager. She was worthless. Sheila is her name. Explained my side an asking how about taking care of a customer. Basically they denied my claim saying the place I take to get the oil change was at fault. I went to the place i change my oil. I explained to them what hyundai said. They said they would look into it an assured me that they could prove they tighten the drain plug according to hyundai standards. They put it on the rack an low a behold. No hairline crack on the oil pan. They showed me a video of the pan an showed me. First was happy then pissed because of what hyundai told me. I called 2 other hyundai dealers. Both told me they would change the oil pan no question since under warranty. But they could not since hanford hyundai put in a caim an falsely accused my oil changer. Hanford hyundai just lost my business More

they didn't pay off trade in. Getting repo for account that doesn't exist for a car that can't make payments on this that doesn't exist for a car that can't make payments on this More

A real pleasure do do business with The car buying experience was fantastic. I had been looking for a new Palisade Limited for a month. I live in Arroyo Grande Ca. and the internet searc The car buying experience was fantastic. I had been looking for a new Palisade Limited for a month. I live in Arroyo Grande Ca. and the internet search showed there was one in Hanford. I worked with Celeste Rodriguez on the trade in and the pricing of the new Palisade by phone and email and in a short time we had a deal . I made the trip over to Hanford an everything was ready. Celeste went over everything with me twice before I left for home. Great service and very knowledgeable about the product. I will purchase again and highly recommend them. More

Unable to make a deal My only complaint with the dealership is that we were unable to make a deal. They assured me that they have never lost a customer due to pricing, how My only complaint with the dealership is that we were unable to make a deal. They assured me that they have never lost a customer due to pricing, however when I did some research and explained what other dealers in LA and the Bay area were offering me they simply told me that I would have better luck at one of those dealerships I would have rather kept my business local, but for a difference of a couple thousand dollars I will gladly buy someone's lunch and gas money to drive me to one of those locations. Again I have no other complaints about the dealership other than that, but they did lose a customer due to pricing. More

awesome service everything was straight forward, I had a good time purchasing my vehicle, thank you a lot for the service. will return for my vehicle service. everything was straight forward, I had a good time purchasing my vehicle, thank you a lot for the service. will return for my vehicle service. More

Satisfied Very welcomed facility, felt good to get prices, and talk business over all great quality service, would like to have 1-2 people helping you than othe Very welcomed facility, felt good to get prices, and talk business over all great quality service, would like to have 1-2 people helping you than other sale persons like the girls greet with respect, overall great work thanks to nick and the managers for the help More

Great costumer service in every way friendly staff was treated like family staff had a great smile the whole time and help in everything and made everythin costumer service in every way friendly staff was treated like family staff had a great smile the whole time and help in everything and made everything easy to understand. More