Hank Graff Chevrolet Davison

Had work performed and when I got my vehicle back it had more than one loose bolts from the work they had done, also they didn't inform me of all issues in which it was in for. Still haven't heard back some more than one loose bolts from the work they had done, also they didn't inform me of all issues in which it was in for. Still haven't heard back some someone in service.. Also they switched the person I was working with and didn't say anything til I picked up my vehicle.. Very dis-appointed in the work that was performed.. More

Salesman was pleasant however the overall customer service was lacking. Purchased a 2020 used vehicle. The vehicle needed to be detailed inside and out prior to purchasing. Once that was completed I c service was lacking. Purchased a 2020 used vehicle. The vehicle needed to be detailed inside and out prior to purchasing. Once that was completed I came to pick up the vehicle. The vehicle had less than a half tank of gas, which is not a huge deal but when spending over $30,000 on a vehicle I would expect not to have to put gas in it when I pick up my new vehicle. In the past they always came with a full tank (which is nice for a new customer). Secondly the detail that was done was subpar. There was still loose dirt and dirt marks on the side walls in the back seat and hatch area and the headliner was dirty. Speaking with my salesman they had someone clean up the headliner when I stopped in but ultimately I needed to reclean my newly purchased vehicle. I have used other Graff locations in the past and never had a issue before. Hoping it was just an off experience. More

Excellent service, fast courteous advisor, completed less than 60 min Had an appointment for 9:15am and it was handled just as I expected. than 60 min Had an appointment for 9:15am and it was handled just as I expected. More

Had an appointment for an oil change. In and out in about 20 minutes. Great service!!!! In and out in about 20 minutes. Great service!!!! More

Great staff and outstanding service. Friendly people make the experience a positive. Thanks for your hard work. Friendly people make the experience a positive. Thanks for your hard work. More

great service. We have always had a good experience here. They are fast and helpful We have always had a good experience here. They are fast and helpful More

My visit on Saturday was great! The advisor was on top if it, kept me informed, was friendly and made me feel very comfortable. The advisor was on top if it, kept me informed, was friendly and made me feel very comfortable. More

My salesman Mark Modreski, worked had to find me the right car. My Equinox was very clean, and full of gas. right car. My Equinox was very clean, and full of gas. More

I had an appointment at 730am for routine oil change, recall check. I was even there and in line early, first one. People without appointments got in and out way before me as well as appointments after recall check. I was even there and in line early, first one. People without appointments got in and out way before me as well as appointments after me. I was pulled in on time but at least 5 people asked me my name five time yet no one did the work after me requesting help. Finally a young lady directed me outside which I waited another ten minutes and finally I went back in and a manager came to speak with me. I was pulled back in and ten more minutes later the work was started. The men who did the service finally explained there was some kind of “computer glitch” which caused my very long wait. They were polite and apologetic. I went there to get this service done because of the excellent salesman, Chris Horwath, who sold me my Equinox. Will I go back for service? I am not sure. Would I go back to my salesman? ABSOLUTELY! More

Trenton Moore was very helpful while getting work done on my classic car. He kept me updated on the service being performed. The waiting room was much better than most car dealerships. my classic car. He kept me updated on the service being performed. The waiting room was much better than most car dealerships. More