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Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
895 Reviews

895 Reviews of Hank Graff Chevrolet Davison - Service Center

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April 27, 2024

They did a good job. I like to go here when I’m in the neighborhood. More

by TERESAMARIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Helpful
April 26, 2024

Always have loved this dealership since I got my first lease! They are fast and friendly! Will always recommend to anyone More

by delanazaebst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Helpful
April 25, 2024

Amazing people, very personable and helpful. And they fixed the chips on my window and explained everything in great detail. however they did not catch the nail in my tire More

by tim.rader.39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
idk
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Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

Tim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 25, 2024

Wonderful dealership, never an issue. Was not impressed with oil change employees. Quite unprofessional girl working. More

by SBENNETT326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maia Watkins
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Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Helpful
April 25, 2024

i needed only oil change and tire rotation. Price on internet was less than quoted .people did not seem interested . will not return. More

by barbaraflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
do not know
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Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please contact us at (810) 653-4111 so we can understand your situation better in order to try and turn your experience around. Thank you, Hank Graff Chevrolet, INC.

Helpful
April 24, 2024

The service was fine but the price was outrageous. Talk about price gouging, they were $30 higher than other dealerships in the area More

by LIGNITZ49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Apr 27, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

Helpful
April 24, 2024

brought truck in Mon for recall and tire and Fri went into pick up truck and it hadnt been looked at. I was told they were short handedand other excuses but felt this was unaccpetable I could of taken it More

by ritauherek
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
gary p
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Apr 27, 2024 -

Hank Graff Chevrolet Davison responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (810) 653-4111 to discuss your concerns, as your satisfaction is of utmost importance to us.

Helpful
April 23, 2024

Fast prompt great communication. Always very friendly and courteous. Fixed both issues in a timely fashion. More

by hook4961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 23, 2024

Prompt, easy, fast Professional- explained and shared video of service. Working on cabin recirculating issue. More

by h1973bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 23, 2024

Always amazing service and completion of our cars on a timely manner! We would not take our cars any place else. More

by corcoranconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul James & Mason M
Report | Print
Apr 28, 2024 -

Hank Graff Chevrolet Davison responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

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