Hank Graff Chevrolet Davison

I took the car in for an oil change, tire repair (slow leak - tire pressure was only about 28psi in the leaky tire), and tire rotation. While at lunch, they called me to ask the location of the lug nut ke leak - tire pressure was only about 28psi in the leaky tire), and tire rotation. While at lunch, they called me to ask the location of the lug nut key. I said it was most likely in the glove box, and asked whether the dealership had one of its own if mine wasn't found. I was told that, if they couldn't find mine, they would have to go through a box of miscellaneous keys, trying to find the correct one, and it would add time to my vehicle service. They did not do the tire repair - said they could not find the leak - and they moved the underinflated tire to its new location in the rotation without adding air. The service summary stated, "adjusted tire pressures and fluids to manufacturers specifications". Obviously, they did not. And, my pet peeve: the technician changed the position of the driver's seat in order to move the car within the dealership. The seat was set for a normal size person. The technician apparently thought it was a good idea to change the owner's setting to ensure he could be as comfortable as possible for the 60 seconds he was behind the wheel. Here's an idea: leave the owners settings alone. More

They were very friendly, professional and thorough. They did a great job repairing my vehicle from the accident damage caused by a careless driver. They did a great job repairing my vehicle from the accident damage caused by a careless driver. More

The fact that I made an appointment, that no one asked about, and then had to wait an hour and a half until I went and asked where my car was is ridiculous. To top it off, the girl working in the garage w about, and then had to wait an hour and a half until I went and asked where my car was is ridiculous. To top it off, the girl working in the garage was VERY rude about letting her colleague know where my car was and saying things like “well she’ll just have to wait, the sheriffs car came before her” which was in no way acceptable. No one came out to tell me why I was waiting so long or that any kind of priority car needed to go ahead of me or anything. The guys working on the oil change side were very nice and helpful, especially when it came to getting my car. More

I was given prompt one on one attention by Mike Cooper and entire staff. Financing process was painless and Wendy explained all aspects clearly. Highly recommend this dealership. and entire staff. Financing process was painless and Wendy explained all aspects clearly. Highly recommend this dealership. More

Chris Horwath and his assistants were very helpful and great to work with. They made the entire process very easy. great to work with. They made the entire process very easy. More

Hank Graff is the best dealership hands down. Chris Howrath and his assistant Kayla Culpepper are complete professionals. Chris will treat you as if you are a family member, he is genuine, caring Chris Howrath and his assistant Kayla Culpepper are complete professionals. Chris will treat you as if you are a family member, he is genuine, caring and thoughtful. I have been leasing from Chris for about 16 years, he has always made the process an easy one. Hank Graff & Chris Howarth are treasures for Genesee County and the surrounding areas. More

Easy to communicate, professional, not pushy, helpful with all deals available, looks for all different scenarios to get payment you need. with all deals available, looks for all different scenarios to get payment you need. More

Working with Tyler was great. .he took care of any issues the truck had that I was purchasing i.e. buffed out a scratch, fixed tire. Hank Graff is great. This was vehicle #6 purch .he took care of any issues the truck had that I was purchasing i.e. buffed out a scratch, fixed tire. Hank Graff is great. This was vehicle #6 purchased from them. More

I didn't even have an appointment and they took me right in. I couldn't believe how efficiently and quickly they took care of me. in. I couldn't believe how efficiently and quickly they took care of me. More

Had a great experience at Hank Graff friendly staff and great deal on new Silverado truck. great deal on new Silverado truck. More