Hank Graff Chevrolet Davison

Iv never used a dealer for an oil change,but being I had just bought a newer car I thought I would try it,not impressed was just like any other fast oil change place,but I did exspect more from a dealer the just bought a newer car I thought I would try it,not impressed was just like any other fast oil change place,but I did exspect more from a dealer then what I got,when I first pulled in ,no one asked me anything about my car,didn’t check any of my fluids,I had to ask for them to check my air filter,the guy didn’t even know what tool he needed,he was going to use a small impact,instead of a screw driver,he hit his screwdriver on the side of my fender,luckily didn’t chip the paint,when he added the oil,he just dumped it in ,put the cap back on and closed the hook,didn’t even pull the dipstick to make sure it was full,that’s very poor service!,what if it wasn’t full and he made a mistake? I don’t think I’ll be back. More

I took off half day work to go to a scheduled service. I was told he’d have to check mechanics schedule after driving my vehicle in lot. That didn’t happen. I wasted 4 hours. Then a total mix up for days I was told he’d have to check mechanics schedule after driving my vehicle in lot. That didn’t happen. I wasted 4 hours. Then a total mix up for days . No one could get the story straight. I finally got someone to listen and got in. Had to shuttle to work. Another mixup on pick up another story mix up. Ended up waiting 45 min after work closed up in Flint. Totally bad from start to finish. It’s a lease , It had to be looked at! Very disappointed felt like I got treated like I had no brain. Not sure what’s going on there but even the woman who answered me once was rude. Very irritating. Never used to be this way. More

Appt at 7:30 for brakes and tire rotation should not take until noon. I did not get any updates unless I asked. Did not get technician video, Cody Ryan had to be called to desk to take payment and give me my until noon. I did not get any updates unless I asked. Did not get technician video, Cody Ryan had to be called to desk to take payment and give me my keys for car that had been done. Had same issue with him last time. Repairs I wanted done didn't get done and ones that I did NOT want done were done 2800 later.. More

Great experience with everyone involved in the process everyone was helpful and stayed late to get me in my truck. Thanks. everyone was helpful and stayed late to get me in my truck. Thanks. More

Fantastic and friendly service! They made this process so simple and easy. Will definitely be working with them in the future. They made this process so simple and easy. Will definitely be working with them in the future. More

My sales person Brendan Bailey was professional and informed. I was impressed with the extra effort he took to help me purchase a hail damaged vehicle. I got a great discount on a really nice car. informed. I was impressed with the extra effort he took to help me purchase a hail damaged vehicle. I got a great discount on a really nice car. More

Asked for assistance to see is there were any credit before I purchased my deceased mother lease she had with you and emailed all information to Janell but got no response. before I purchased my deceased mother lease she had with you and emailed all information to Janell but got no response. More

Quick service and completed everything requested. Staff was friendly and accommodating, waiting room was also comfortable. Staff was friendly and accommodating, waiting room was also comfortable. More

We had a great experience! Chris H was awesome and made everything go smooth and never once made me feel pressured!! Thank you! Chris H was awesome and made everything go smooth and never once made me feel pressured!! Thank you! More

Always have a pleasant experience at Hank Graff. The staff is always friendly, even if they’re not actively helping you, and the entire dealership is always very clean. The staff is always friendly, even if they’re not actively helping you, and the entire dealership is always very clean. More