Hank Graff Chevrolet Davison | Page 202

Great work and quick! In and out with an appointment just like when I brought my mom's car in. Perfect place to go!! In and out with an appointment just like when I brought my mom's car in. Perfect place to go!! More

The customer oil change appt'mt. arrival notification has changed, where previously there were signs directing where to park to then call the service dept. with notification of arriv arrival notification has changed, where previously there were signs directing where to park to then call the service dept. with notification of arrival. Of note, the online appointment confirmation email did not provide any "where to park/what to do" information. When I arrived for my July 23' oil change and tire rotation appointment the signs had been removed so I parked in front of the oil change door. After waiting for a period of time and no one had come out to my car I went inside to ask about my appointment. I was then told to move to a regular service lane which now was backed up with other vehicles. After waiting a period of time and now at the service bay door I was asked to back up to let the driver ahead of me to back out of service bay after which I drove in where the attendant confirmed my appointment and I went to the customer waiting area. After the service was done and paid for and I got into my car and noticed the "next" oil change reminder sticker was the same one I had. I went back inside where I was told the sticker device wasn't working so the attendant gave me a hand written sticker to put on. Another change from all previous oil change and tire rotation service at the dealership was my invoice no longer included the long standing system component and tire wear check sheet status. More

Very friendly and professional Did a great job getting my new car ready and awesome finding one. my new car ready and awesome finding one. More

Graff in Davison is always there to help. They go above and beyond to satisfy. They go above and beyond to satisfy. More

Been doing business with Hank Graff for over 30 years. Kathy Posio, Wendy, and Toni are one of the reasons we keep coming back, besides the Dealership itself is Great !! 👍💯 Kathy Posio, Wendy, and Toni are one of the reasons we keep coming back, besides the Dealership itself is Great !! 👍💯 More

Jackie and Scott van alst are great. They have a great team atmosphere and will go back. They have a great team atmosphere and will go back. More

Received a safety recall on my vehicle, made an appointment. Took vehicle in for the service and the work was completed in less than 30 minutes!! Great service!! appointment. Took vehicle in for the service and the work was completed in less than 30 minutes!! Great service!! More

Very happy with everyone. They always keep me in the loop to what is going on. They always keep me in the loop to what is going on. More

Always professional, I would highly recommend your services to other's. Everyone was friendly and helpful! services to other's. Everyone was friendly and helpful! More

Kathy Posio and her entire staff provided me with an excellent buying experience and painless process, I never felt pressured in any way. All were very friendly as well as knowledgeable leaving me wit excellent buying experience and painless process, I never felt pressured in any way. All were very friendly as well as knowledgeable leaving me with a stress-free experience. The speed and ease thru-out the buying process was a breeze. I LOVE my new Silverado and will recommend this dealership to anyone looking for a new vehicle. Thanks Kathy for everything. More