Hanlees Fairfield Toyota

Today was the best experience I’ve ever had in the service department. My service Representative, Brandon was very understanding, very knowledgeable, and respectful. He explained everything about my s service department. My service Representative, Brandon was very understanding, very knowledgeable, and respectful. He explained everything about my service visit and made sure my vehicle was done on the time promised. I come here all the time and Brandon always delivers the best service.. Thank you!! More

Excellent service from the courtesy driver Ed who drives me home every time I take my car for service, save me waiting there. He’s such a nice guy. Always open the door for me. A very delightful person an me home every time I take my car for service, save me waiting there. He’s such a nice guy. Always open the door for me. A very delightful person and treat everyone with respect. I love seeing him there and feel lost if I don’t see him. A total gentleman !!! More

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s More

Great service from my salesperson Diana, she was helpful and communicative. other aspects of transaction were fine - just a bit time consuming and communicative. other aspects of transaction were fine - just a bit time consuming More

They didn't tell me I needed to empty trunk or car. They emptied entire car and then after DUMPED everything into trunk. Looked like it has been ransacked. Also left rear sear protector out and promise They emptied entire car and then after DUMPED everything into trunk. Looked like it has been ransacked. Also left rear sear protector out and promised to return and didn't so I had to buy a new one. After I complained the "svc rep" threw me a business card for the vallejo guy saying I had to go there. I said I'm not driving to vallejo. He just brushes me off. He was also "going to look into the TPMS problem" and dropped that subject. No thanks. More

This dealership has a wide variety of vehicles. Diana & Julio were very attentive to my needs prior to arriving to the dealership. Diana & Julio were very attentive to my needs prior to arriving to the dealership. More

Alberto, Carl and Brad made this experience a memorable one for me. I appreciated their time and insights on my many questions, and I am stoked with the car I bought!! one for me. I appreciated their time and insights on my many questions, and I am stoked with the car I bought!! More

CJ is very professional, polite , helpful. People are very friendly and nice to us and they are always smiling. People are very friendly and nice to us and they are always smiling. More

Brad was outstanding from the start so helpful and attentive. Charles was also fantastic! Both did an excellent job assisting me in getting my car. Thank you! attentive. Charles was also fantastic! Both did an excellent job assisting me in getting my car. Thank you! More

I would have given 5 stars, but if your asking about the service it was great, but the woman who work behind the counter collecting money are not very nice to your customers.. service it was great, but the woman who work behind the counter collecting money are not very nice to your customers.. More