Hanlees Fairfield Toyota

Very nice and helpful to everyone. They came around to make sure you doing ok and kept you updated on the status of your vehicle. They offered transportation if you wanted to leave an They came around to make sure you doing ok and kept you updated on the status of your vehicle. They offered transportation if you wanted to leave and come back. They came around and offer snacks to everyone. All were very professional and kind. The best place I have ever taken a car for service. Even though it took awhile for my car to be ready I received a ride setup for me to go to the nail salon and have my nails , pedicure and eyebrows waxed. When done I called them back and received a message my ride be there in two minutes to bring me back. My service man welcome me back I had to wait a hour more before my car was ready he kept me up on the status of where the mechanics were in finishing up on my car which was nice because the waiting time didn’t seem very long. Over all great experience! More

Service department always has good communication for repair timelines and repar/maint estimates (no surprise charges or "unnecessary" repairs). This last visit took significantly longer than normal due repair timelines and repar/maint estimates (no surprise charges or "unnecessary" repairs). This last visit took significantly longer than normal due to high volume of work and was given a small discount fur the the inconvenience. Would recommend this service department to family and friends More

I purchased my Toyota Corolla the car wasn't detailed I brought it back again to get detailed and when I got it back they didn't detailed the interior and still was dirty with crumbs brought it back again to get detailed and when I got it back they didn't detailed the interior and still was dirty with crumbs More

You guys are the best at what you do! Very helpful and friendly. Excellent customer service and made the whole thing a very smooth process overall. Thank you so much!! Very helpful and friendly. Excellent customer service and made the whole thing a very smooth process overall. Thank you so much!! More

Friendly and very efficient. The staff is very friendly. Also the waiting area was clean The staff is very friendly. Also the waiting area was clean More

Excellent service which is hard to find these days. Service manager cam right out and checked us in. Repairs were completed same day. Very pleased , will recommend! Service manager cam right out and checked us in. Repairs were completed same day. Very pleased , will recommend! More

Very pleasant reception from girls who answered phone and made Appt for following day at 0715. Tony advised me that 60K check up had not been completed. Since we had moved here from Maine last year, he a made Appt for following day at 0715. Tony advised me that 60K check up had not been completed. Since we had moved here from Maine last year, he asked for the dealer’s name and was able to confirm that the 60K check had not been completed and set up the program to have everything done. Without his interest in doing the research, I would have overlooked some vital service on my vehicle. He also kept me advised of the progress of work being done. Very professional. Good service and pleasant people. Thank you, Adrian Denno More

No entiendo inglés pero me trataron muy bien buena ayuda con el personal muchas Gracias con el personal muchas Gracias More

The appointment was quick and easy to book. I got a clear explanation of services and cost. Very friendly service reps I got a clear explanation of services and cost. Very friendly service reps More

Ryan and Eldin are always welcoming, professional, and accommodating. Which are very important knowing I can trust them that my car are in good hands. accommodating. Which are very important knowing I can trust them that my car are in good hands. More