
Hanlees Fairfield Toyota
Fairfield, CA
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The team at Hanlees Fairfield Toyota went above & beyond to make sure I got the vehicle I was looking for and they provided great service. Highly recommend them. to make sure I got the vehicle I was looking for and they provided great service. Highly recommend them. More
Very easy and pleasant experience at my service appointment. Had a very cool and knowledgeable service advisor, which is so appreciated and can be a rarity. appointment. Had a very cool and knowledgeable service advisor, which is so appreciated and can be a rarity. More
2022 Prius with multiple code errors. Stated it was resolved and picked up vehicle. Codes back with less than 10 miles driven. Staff professional but problem not resolved. Stated it was resolved and picked up vehicle. Codes back with less than 10 miles driven. Staff professional but problem not resolved. More
Not thorough, take shortcuts and not willing to stand up to their misses. Manager would not acknowledge and would not refund the work and it’s in dispute with my cc company. And took my time which comes wit to their misses. Manager would not acknowledge and would not refund the work and it’s in dispute with my cc company. And took my time which comes with a cost to me. Disappointed and won’t return. More
The staff was very accommodating especially Charles who helped both my brother and I look at the cars that were not available I’m the front yet. The staff knew it would be a long wait and offered snacks an helped both my brother and I look at the cars that were not available I’m the front yet. The staff knew it would be a long wait and offered snacks and water. Although the process was long, they were able to explain in detail what the contracts were. Thank you. More
Reliable and honest . We asked for a courtesy check because we went on a trip and no questions asked they did it, responded: SURE😇. We thought they were going to say we We asked for a courtesy check because we went on a trip and no questions asked they did it, responded: SURE😇. We thought they were going to say we do it for a fee, but we’re not charged. We really appreciate the gesture. More